Leonardo Hotel Vienna City West

Recent Reviews: 50

• User: Jivka M

  Trip type: Couples

  Stay away from. Construction . Noise from cleaning stuff . Not giving the right room I paid

  I booked via Agoda . All the websites not saying that there is construction . I paid for superior room that mean bigger and higher floors with city view . I was given not the right room . They downgrade us not upgrade and put me in the room that was not right room . Well we have to move the next day to another room waiting for more than 24 hours someone to come and fix the noise from the a/c and a… Read moreI booked via Agoda . All the websites not saying that there is construction . I paid for superior room that mean bigger and higher floors with city view . I was given not the right room . They downgrade us not upgrade and put me in the room that was not right… Read more

• User: Razvan O

  Trip type: Couples

  A quality accommodation that helped us enjoy our visit to Vienna

  The hotel rooms are well equipped. Everything in the hotel is very clean (including the rooms). The quality of the WI-FI is sufficient. Although there is a metro line passing by the hotel, we did not hear any noise from it (it is true, however, that we stayed at the back of the hotel). The atmosphere at the reception and in the restaurant is very pleasant and warm. The breakfast is sufficient. The… Read moreThe hotel rooms are well equipped. Everything in the hotel is very clean (including the rooms). The quality of the WI-FI is sufficient. Although there is a metro line passing by the hotel, we did not hear any noise from it (it is true, however, that we stayed… Read more

• User: Ismail L

  Trip type: Family

  Cosy and well located

  Warm, clean, practical, safe, lovely breakfast with many options, friendly welcoming staff including hard working cleaners and breakfast staff. Vienna is so well connected, hotel is perfectly located for tram and train. Elisabeth Binder, Inhaber at Leonardo Hotel Vienna City West, responded to this review Dear Ismail L,Thank you for your great review!It is heartening to know that you had a co… Read moreWarm, clean, practical, safe, lovely breakfast with many options, friendly welcoming staff including hard working cleaners and breakfast staff. Vienna is so well connected, hotel is perfectly located for tram and train. Elisabeth Binder, Inhaber at Leonardo… Read more

• User: Martin Z

  Trip type: Couples

  One of the worst hotel experiences I have ever had

  I stayed at this hotel for one night, and unfortunately the experience was unacceptable from the very beginning. When I entered the room, I was immediately hit by a strong and unpleasant smell. I contacted the reception and asked for a room change, but my request was refused without any real explanation.The room was clearly not properly cleaned. There were cobwebs all over the walls. When I turned… Read moreI stayed at this hotel for one night, and unfortunately the experience was unacceptable from the very beginning. When I entered the room, I was immediately hit by a strong and unpleasant smell. I contacted the reception and asked for a room change, but my requ… Read more

• User: AndersonMartin67

  Trip type: Couples

  Excellent for a short stay in Vienna!

  The room was very clean and the beds were comfy. Staff were very friendly and the check-in process was straightforward. Location is great and only a few stops on the tram to the centre of Vienna. Would definitely recommend for a short stay in Vienna if you are looking for a reasonably priced hotel! Elisabeth Binder, Inhaber at Leonardo Hotel Vienna City West, responded to this review Dear And… Read moreThe room was very clean and the beds were comfy. Staff were very friendly and the check-in process was straightforward. Location is great and only a few stops on the tram to the centre of Vienna. Would definitely recommend for a short stay in Vienna if you are… Read more