Pension Museum

Recent Reviews: 187

• User:Ron H

  Trip type: Family

  The hotel manager attitude to this exceptional situation was extremely inconsiderate & unthoughtful

  08 Mar 2026

  2 days before by scheduled stay the war with Iran started and my flight got canceled. I've asked the hotel to consider the unusual circumstances, make an exception and provide a refund for my advanced payment. The property refused, saying it's against their regulations.....

• User:Magda W

  Trip type: Friends getaway

  Perfect stay

  19 Mar 2025

  We spent there 3 nights and we had a wonderful time. Hotel is located practically in the city center, just couple of minutes out from Rathaus and Hofburg etc. Room was spacious and clean, in a bit of vintage taste 😌 The Owner of the hotel took great care of us and we felt welcomed. He suggested couple of nice places to eat and it was so good and tasty. Overall, great experience. If I ever come back to Vienna, I’ll definitely stay here again 😌

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• User:roxana b

  Trip type: Family

  Poor

  23 Jul 2024

  I am not inclined to recommend this hotel:Be prepared for a bit of a workout upon arrival. Your luggage will need to be hauled up 13 stone steps, and then you'll need to take the elevator to the reception on the first floor. - the fridge is so bright, we had to cover it with a blanket during the night- You must ring the bell to be admitted for breakfast, and the food option is limited- it is very noisy, you hear all the time the sirens- I am allergic to feathers; I asked for pillows with no feathers, but they did not have- there is no a/c, and the fan is boisterous

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• User:Lisette K

  Trip type: Solo travel

  Beware of this hotel. It's not safe!

  29 Jun 2024

  Please beware that this hotel is not safe. I ended my stay here after one night after hearing yelling outside of my door followed by knocks and the night manager using a master key to not only open my room door, but walk in it at 2:45am to tell me I did not have a reservation. He immediately left wnd closed my door but proceeded to call me twice to come out. I open the door to him and 2 women and a child yelling that I took their room. The manager then asked me to go to the office across the hall. While I was in the office, the women entered the room I was staying in to view my belongings and also threatened to call the police. It took the manager several minutes to scroll through all of the reservations to find mine, and this was after I showed both my proof of a reservation and an email to the hotel the day before. When I inquired about wanting answers to why they abruptly entered the room I was sleeping in, the manager quickly yelled that he would not sort things until later that morning. I learned later that this same thing happened to several others at the hotel that night, only they successfully got into my room. Please stay away from this hotel! The room wasn't clean, the staff are rude and it's unsafe to have someone use a master key to get into rooms at night while people are sleeping!

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• User:fabiosD1723TW

  Trip type: Couples

  Be careful

  17 Dec 2023

  we stayed in these hotel for 2 night.we've got a problems with wc and shower in the afternoon.At 9 pm they call us to say that we have to move for the night in another hotel.Arrived in this room, a nightmare, full of dust, bed old and hard, i didn't sleepDay after we back to hotel museum and i told to the owner that i wold like to have back the difference between his room 210€ and ather room 147€ (on booking)he started to be very rude, he's said "that not the price that hotel asked (hight), and if i'm not happy can i go to find another hotel.I went to hotel where i passed the night and asked how was much my room, 125€... patetic, very disappointed

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