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Pension Neuer Markt

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Pension Neuer Markt

locationVienna, Vienna

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About Pension Neuer MarktAbout Pension Neuer Markt

Location

This B & B is located in the heart of Vienna.

Facility

The hotel has a lift and features 32 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Children's beds can be requested for younger guests. A safe and a desk are also available. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, a radio, an alarm clock and WiFi. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Pension Neuer Markt Amenities at Pension Neuer Markt

  • Facilities

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

119

Very Good

199

Average

69

Poor

26

Terrible

28

Recent Reviews: 441

  • User:Gabriela R

    Trip type: Business

    Not worth it for longer than a day

    rating03 Apr 2026

    While the location is great there are many other hotels in the area to choose from. This hotel needed serious upgrades. The furniture was crusty, the WiFi was awful, the walls were way too thin, and, the bathroom was disgusting. Genuinely, my bathroom had water damage, the shower was difficult to use, and I noticed it was not being properly cleaned. In fact, nothing was properly cleaned which is confusing given that the staff was so eager to bust into your room at 8 am while you were still sleeping. The towels were not changed regularly and it seems the only thing they did was take out the trash and fold the comforter. Also the breakfast was awful and needed updating (bread, cold cuts, canned fruit, and hard boiled eggs). Overall if you’re staying for a day and don’t really care about anything it’s fine. If you’re staying longer, and value cleanliness, WiFi, and top notch service go elsewhere. It also smelled bad.

  • User:alzha

    Trip type: Family

    Full 3star hotel

    rating03 Apr 2026

    Our experience at the hotel - quite worn out, the rooms are in need of renovation, although the reception said that this is an old place, which only seemed so from the facade. The beds are old and creaky, the pillows "as usual" - soft, filled with polyester. The breakfast is uniform with a small selection of dishes, from the hot food only warm boiled eggs. Coffee from a filter... Now for the good - the hotel location 5 stars for the location and proximity to the metro. The hotel staff is responsive, smiling.

  • User:Federico S

    Trip type:

    Not great

    rating13 Aug 2025

    My experience at the Neuer Markt guesthouse wasn't great: the room was nice, but the beds were small and uncomfortable, and I wasn't happy with the pillows. There was no liquid soap in the bathroom, and in the morning during breakfast, the lady working in the dining room would constantly pressure me as soon as I sat down, demanding I eat something right away because they were about to clear everything away. I understand they had to clear everything away, i was a little late, but while there's still food, give me a minute to at least sit down! Not recommended!

  • User:LIMom2016

    Trip type: Family

    great location and staff

    rating23 Jan 2025

    Excellent location in the center of Vienna, view of the beautiful piazza from the room. Room was a good size for 3 people (2 twin beds and sleeper sofa). Front desk and breakfast staff were so helpful and nice. Breakfast choices were ok, not a big variety.

  • User:lazy_1970

    Trip type: Family

    Good hotel in central Vienna old city

    rating02 Jan 2024

    An antique looking Hotel in a very central location in the central Vienna. Very friendly and helpful front desk and as well a very quick service by the plumber in the late evening. All are good. Yes, pillow was one but I could manage with a folded blanket along with it ;)What was missing are hot water kettle in the room and variations in the breakfast.

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