Pertschy Palais Hotel

Recent Reviews: 809

• User:Bojan V

  Trip type: Couples

  Worst place in Vienna

  21 Dec 2025

  As seasoned global travelers who regularly stay in high-end hotels around the world, we feel compelled to leave a direct and honest review of this property.This hotel does not deserve 4 stars. In reality, it is barely a 2-star accommodation, and this is the first of many misrepresentations. The building is a pre-war residential block, not a purpose-built hotel. Rooms are accessed through a shared courtyard and terraces, with people constantly passing directly in front of our room and windows. It is obvious that these are converted apartments, poorly adapted for hotel use.The heating is completely inadequate. With an outside temperature of around 2°C, we had to sit inside the room fully dressed. One can only imagine how uncomfortable — or unacceptable — the conditions are when temperatures drop below freezing.The furniture is old, worn, and outdated, and the rooms are in urgent need of a full renovation. The bathroom is at least 30 years old, with broken tiles and a visibly dirty shower cabin.The breakfast area, located in yet another converted “apartment,” is frankly unacceptable. The selection is extremely poor, the furniture dates back to the 1980s, and the overall impression is unhygienic. We did not have breakfast even once, as the offering resembled a low-quality canteen rather than a hotel charging premium prices.Security is a serious concern. The rooms are secured by two old wooden-and-glass doors with basic locks that could easily be forced open. Worse still, the gate to the shared courtyard was constantly left open, allowing anyone to enter freely and walk straight up to the room doors. This is entirely unacceptable for any hotel, let alone one claiming 4-star status.From early morning onward, there is significant noise from offices located in the courtyard, as well as from the kitchen of a nearby restaurant. Adding to this, all garbage containers — including bio-waste — are placed in the same courtyard, resulting in persistent unpleasant odors.And finally, the price: €350 per night for two people. For this amount, we expected a proper hotel with decent rooms, basic comfort, and acceptable security. What we received was none of that.The photos on Booking are highly misleading and fail to show the true nature of the accommodation.The only redeeming factor is the location.

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• User:95femkem

  Trip type: Friends getaway

  Real Viennese vibes

  21 Aug 2025

  We chose this hotel because of the very Viennese decor. The interior is lovely, pastels, gold touches and the right amount of kitch. The room had everything we needed except for airconditioning. There was a heatwave and the room was very hot. A fan was provided but did not cool the room down at all. Sleeping with the window open was a bit loud, there are busses and other traffic in the road below, also in the night. The bed was comfortable, the bathroom was sufficient. Cleanliness was not perfect. No mattress protector, some stains on the towels, a bit of grime in the bathroom. Staff was friendly. Breakfast was good. The lady in the breakfast room did every effort to make you comfortable and take care of a clean table and nice breakfast. I would consider returning to this hotel, but not in summer.

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• User:SABINA U

  Trip type: Family

  Very good hotel in the center of Ringstrasse

  27 Jul 2025

  I spent here a weekend with my familly. The hotel is very well located, in the middle of Ringstrasse and two steps from Hofburg Palace Even the building is old, the rooms are very well decorated and the breakfast is very good. The rooms are very clean and the pillows and the beds very comfortable. I recomand this hotel.

• User:seanoM333OB

  Trip type: Couples

  Great hotel

  05 Jun 2025

  We visited the hotel in early June. I echo what a lot of people have said about the location of the hotel. Where I do depart from what people seem to be saying is the quality of the hotel. For what we paid it was very good value. Rooms were immaculate with good maid service. Staff very friendly. Buffet breakfast was very good with plenty to choose from. Good break.

• User:MikkoKu

  Trip type: Family

  Great location with easy access from the airport by underground. Great service, cosy room and good breakfast.

  01 Mar 2025

  Fantastic location yet on very quiet street. Couple of minutes walk from Stephansplatz from which easy access to all sights in Vienna. Room was large and a great breakfast was served every morning. Very easy, quick and welcoming reception. Well worth the money