The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

Recent Reviews: 642

• User: Barefootin-6

  Trip type: Couples

  Small boutique hotel, small rooms — and a very kind staff

  A small boutique hotel with small rooms. Our junior suite was one relatively small room with a couch, closer to a basic Hampton Inn room than a suite. Set expectations around a pleasant two- or three-star American hotel and the stay is fine.It seemed expensive for what we got, but it was acceptable: clean, comfortable, and easy once we adjusted to the size. Has the smallest elevator known to man.… Read moreA small boutique hotel with small rooms. Our junior suite was one relatively small room with a couch, closer to a basic Hampton Inn room than a suite. Set expectations around a pleasant two- or three-star American hotel and the stay is fine.It seemed expensive… Read more

• User: Agnieszka_Mi

  Trip type: Family

  Great base for a 4-night stay in Vienna

  I stayed at Mercure Raphael Wien for 4 nights and had a very pleasant experience. The hotel has an excellent location – in a quiet neighborhood, yet very close to public transport, which makes it an ideal base for exploring Vienna. Shops and everyday conveniences are also nearby, which adds to the comfort of the stay.The rooms were clean and tidy, though a small renovation would be welcome to fres… Read moreI stayed at Mercure Raphael Wien for 4 nights and had a very pleasant experience. The hotel has an excellent location – in a quiet neighborhood, yet very close to public transport, which makes it an ideal base for exploring Vienna. Shops and everyday convenien… Read more

• User: Jim S

  Trip type: Solo travel

  Well placed hotel, but cleaning could have been better

  Well placed hotel for public transport and shopping. Modern, simple, reasonable sized room, theatre accross the street. Good option for a stay in Vienns. On the down side my UV light suggested the cleaning could have been better and the restaurant/bar was open at breakfast but I never saw it open at other times. The staff were excellent and very accomodating. I would use the hotel again for an ext… Read moreWell placed hotel for public transport and shopping. Modern, simple, reasonable sized room, theatre accross the street. Good option for a stay in Vienns. On the down side my UV light suggested the cleaning could have been better and the restaurant/bar was open… Read more

• User: Nancy S

  Trip type: Couples

  Decent location

  Nice room. Clean. Mediocre breakfast. Appreciated the fridge and tea kettle in room.Nice room. Clean. Mediocre breakfast. Appreciated the fridge and tea kettle in room.

• User: Aram A

  Trip type: Friends getaway

  ??????

  This is a very bad hotel.An employee stole my friend’s glasses. We contacted the hotel staff immediately, but on the first day they said there were no security cameras. On the second day, they claimed there were cameras, but that the footage was not visible.We also tried to contact the manager, but the manager never replied to our email. This behavior is unacceptable and unprofessional.I strongly… Read moreThis is a very bad hotel.An employee stole my friend’s glasses. We contacted the hotel staff immediately, but on the first day they said there were no security cameras. On the second day, they claimed there were cameras, but that the footage was not visible.We… Read more