The Ritz-Carlton, Vienna

117+ photos

The Ritz-Carlton, Vienna

Name: The Ritz-Carlton, Vienna
Address: Schubertring 5-7, Vienna, austria
Telephone: 0204 505 9777
Rating: 4.6

vienna, austria

About The Ritz-Carlton, Vienna

location

This hotel is located right in the heart of Vienna.

facility

The hotel has a lift and features 202 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. The surroundings of the hotel offer an ideal environment for skiing. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Amenities at The Ritz-Carlton, Vienna

Facilities (19)

Air conditioningLobbyCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceGaragePlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Game RoomPicnic areaReception

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (3)

CyclingOutdoor sportsSkiing

Payment (1)

ATM

Room Facilities (11)

ShowerBathtubHairdryerMinibarSafeTVBathrobesClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolSwimming PoolSaunaGymEvents

Transfers (1)

Airport Transfers

Location

Vienna, Austria

Schubertring 5-7

Nearest airport18km

City centre600m

What's nearby

City centre600m
Nearest airport18km

Check-in from 3:00 PM · Check-out by 12:00 PM

Vienna, Austria

Schubertring 5-7

Nearest airport18km

City centre600m

What's nearby

City centre600m
Nearest airport18km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

2111 reviews

Value
Rooms
Cleanliness
Service

Excellent1614
Very Good295
Average114
Poor44
Terrible44

Recent Reviews: 2111

User: BrianB6495
Trip type: Couples
Great Customer Service
Delivered to the promise of a five star hotel. The staff at the reception, dining, and porters were attentive to every need. Quality food and service at the bar. Rooms show a bit of aging mainly bath room counter stains.Delivered to the promise of a five star hotel. The staff at the reception, dining, and porters were attentive to every need. Quality food and service at the bar. Rooms show a bit of aging mainly bath room counter stains.
User: Logancito
Trip type: Couples
Thank you Matthew and Jasper
We could not be more impressed with The Ritz-Carlton, Vienna. We came here unexpectedly after a truly terrible experience at another hotel, and from the moment we reached out, the team at the Ritz-Carlton completely turned our experience around.Matthew and Jasper have been absolutely incredible. They immediately understood our situation and truly moved heaven and earth to make everything as easy a… We could not be more impressed with The Ritz-Carlton, Vienna. We came here unexpectedly after a truly terrible experience at another hotel, and from the moment we reached out, the team at the Ritz-Carlton completely turned our experience around.Matthew and Jas…
User: Ultratravelers
Trip type: Couples
Upscale hotel in great location
The hotel is beautiful, including the restaurant, bar, lobby, guest rooms and even the pool. Upon check in, we were offered water, which we needed after a long flight. They also have a Nespresso machine in the lobby if you need some coffee at any point. In the room, there were also four bottles of free water and a Nespresso machine. The only negative to the room was the sofa was stained and dirty… The hotel is beautiful, including the restaurant, bar, lobby, guest rooms and even the pool. Upon check in, we were offered water, which we needed after a long flight. They also have a Nespresso machine in the lobby if you need some coffee at any point. In the…
User: Marianna7977
Trip type: Couples
Great hotel, location
We stayed four nights at the Ritz-Carlton Vienna in September 2026 and had an excellent experience overall. We had booked an Executive Club Level King room with a view and were upgraded to a Junior Suite.We arranged our airport transfer through the hotel, and it was seamless. Our driver, Max, was waiting just outside the terminal with a sign, immediately took our bags, and had the car parked as cl… We stayed four nights at the Ritz-Carlton Vienna in September 2026 and had an excellent experience overall. We had booked an Executive Club Level King room with a view and were upgraded to a Junior Suite.We arranged our airport transfer through the hotel, and…
User: Trail35655035114
Trip type: Couples
Super Stay
We spent 4 nights here over the last weekend. From check in to check out our experience was fantastic. The staff at this hotel were amazing all round but a special mention goes to Francesco in Pastamara who was delightful and gave us service that was above and beyond. The breakfast was really delicious and the staff in there every morning were so friendly and again gave us excellent service especi… We spent 4 nights here over the last weekend. From check in to check out our experience was fantastic. The staff at this hotel were amazing all round but a special mention goes to Francesco in Pastamara who was delightful and gave us service that was above and…

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