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The Social Hub Vienna

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The Social Hub Vienna

locationVienna, Vienna

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About The Social Hub ViennaAbout The Social Hub Vienna

Location

This apartment hotel is located on a quiet street in a historic area about 850 m from the tourist hotspots, and it is 2.3 km to the centre of Vienna. It is ideal for business travellers as well as families.

Facility

The holiday apartments were built in 2020 and renovated in 2020. 806 rooms, including 3 suites and 70 studios, are located on 10 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or the for a fee car park. Other services include a car hire service and a laundry service. Bicycle storage for no extra charge is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with projector, a flip chart and pens and photocopier is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.

Rooms

Rooms include air conditioning, adjustable central heating and a heating stove. A welcome gift awaits guests. Most rooms include a balcony or terrace. All rooms are carpeted and include a queen-size bed or a king-size bed. For young travellers, children's beds can be provided. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station, oven and freezer. Further amenities include a washing machine and a tumble dryer. Satellite television, a games console, a plug adapter and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and table football. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a dining room, a breakfast room, a café, a bar and a lobby bar. Catering options include bed and breakfast and half board. Breakfast, lunch and dinner are available. Special meals, including vegetarian dishes, are also available. The hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking. The apartment hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA, AMEXCO and MasterCard.

Amenities at The Social Hub Vienna Amenities at The Social Hub Vienna

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      TV Room

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      Wifi

  • Hygiene

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      Additional safety measures in catering

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Intensified room cleaning

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Gym

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

575

Very Good

145

Average

81

Poor

59

Terrible

51

Recent Reviews: 911

  • User:Curiosity21022173890

    Trip type: Solo travel

    Misleading advertising. Not clean and the room they show you are not the one you will get

    rating12 May 2026

    I am currently staying at The Social Hub Vienna, and based on my firsthand experience, I find the quality and transparency of the student accommodation highly disappointing.Students are offered a “Student Stay” contract that consists of little more than basic personal information, the selected room category (for example, “Deluxe Double”), and the check-in/check-out dates. However, upon moving in, it becomes apparent that the actual room may differ significantly from what is presented on the website.In my case, the room layout is extremely inefficient: a long corridor occupies a substantial portion of the surface area, leaving almost no practical living space. There is not even enough usable room to place a modest table comfortably. In addition, the real dimensions of the room appear inconsistent with the advertised measurements. My “Deluxe Double” room was described online as averaging 24 m², yet after measuring it myself, the total area was below 22 m².The building infrastructure is also unreliable. The washing machines and dryers frequently malfunction, often requiring intervention from staff. Elevator issues occur regularly as well; at times, residents must repeatedly press buttons and tap their key cards several times before the lift responds.Students are also promised various “benefits” through The Social Hub app, including access to accommodation in other locations across Europe. In practice, however, this feature appears unusable. I spent hours searching through different cities and date combinations without finding any available rooms. The system gives the impression of offering benefits that are effectively inaccessible.The cleaning standards are another major issue. Despite references to a “deep cleaning service,” the room was far from properly cleaned when I moved in. I personally vacuumed the carpet using my own vacuum cleaner and removed a substantial amount of dust from a room that is itself quite small. The shared kitchens are consistently poorly maintained, with visible stains on the walls and basic supplies such as kitchen paper frequently missing.Most importantly, there is effectively no meaningful cleaning service during the stay. The room remains essentially in the exact condition in which the previous occupant left it, and the accommodation provided bears little resemblance to the polished presentation shown before move-in.Overall, the experience has been far below the standard implied by the company’s advertising and student-oriented branding. Hotel Manager, Owner at The Social Hub Vienna, responded to this review Hello,We're grateful for you taking some time to share your feedback.We’re truly sorry your experience didn’t match what we aim to provide. Our team strives to ensure room details are accurate and facilities function properly, so we’ll review your concerns about space and maintenance urgently. For future stays, we encourage reaching out to our 24/7 reception team immediately about any issues, they’re here to help resolve things on the spot.We’ve also reminded our housekeeping crew to double-check room preparations, as fresh spaces are non-negotiable for us. While our app’s accommodation benefits require specific booking conditions, we’ll clarify this better moving forward.We hope to welcome you back for a better experience.Best wishes,Daniel PragäntGeneral ManagerThe Social Hub Vienna

  • User:Mcfuji

    Trip type: Family

    Great New Year trip

    rating09 May 2026

    Good location relatively close to the centre and near Prater. Convenient for public transport. Breakfast was fantastic with great variety as well as excellent coffee and freshly squeezed orange juice. Helpful and friendly staff and spacious rooms. Very comfortable. Room very well kitted out. Relaxed atmosphere. Housekeeping was good. Great stay. Hotel Manager, Owner at The Social Hub Vienna, responded to this review Hi! Thanks a bunch for sharing your thoughts!We’re thrilled you had such a great time during your New Year stay. It’s fantastic to hear our location near Prater and the city center worked well for your adventures, and that you enjoyed the breakfast spread and fresh coffee.Our team takes pride in creating a welcoming environment, so your shoutout to their friendliness means a lot. We’re also glad your room felt like a cozy retreat with all the essentials. Hope the relaxed vibe and smooth housekeeping added to your comfort.We're excited for your next visit!Best wishes,Daniel PragäntGeneral ManagerThe Social Hub Vienna

  • User:Harish L

    Trip type: Family

    Social hub vienna experience

    rating06 May 2026

    The hotel is very good, the staff is very friendly and supportive. The breakfast is nice. Rooms are very clean and hygienic. Hotel is very near to metro station Hotel Manager, Owner at The Social Hub Vienna, responded to this review Hey there, Arish!We're thrilled to see your positive feedback. Thanks for sharing your thoughts with us.We’re thrilled you found our team welcoming and enjoyed the breakfast spread.Your shoutout about the room standards and easy metro access made our day, we love helping guests feel at home while staying connected to Vienna’s buzz.It'd be great to see you again.All the best,Daniel PragäntGeneral ManagerThe Social Hub Vienna

  • User:Antonia T

    Trip type:

    Great time at The Social Hub!

    rating04 May 2026

    Great stay, nice and quiet neighborhood, close to the city center. Modern and clean hotel, excellent breakfast, nice play zone for the kids, overall great value for money, we will be back! Hotel Manager, Owner at The Social Hub Vienna, responded to this review Hi Antonia! Your positive feedback made our day. Thanks for the love!We're thrilled you loved our vibrant area and modern spaces.It's fantastic the breakfast and family-friendly amenities added to your stay. We aim to keep our spaces fresh and welcoming for all guests!We look forward to welcoming you back.Take care,Daniel PragäntGeneral ManagerThe Social Hub Vienna

  • User:Rifortes18

    Trip type:

    Love ya!

    rating19 Apr 2026

    I love all of the reception people who are very kind and helpful. I hope to see you soon in an new trip in beautiful and lovely Vienna Hotel Manager, Owner at The Social Hub Vienna, responded to this review Hi there,Thanks for sharing your amazing feedback with us.It’s fantastic to hear you had such a brilliant experience with us. We’re thrilled our reception crew made your stay special with their kindness and support, they truly love creating those welcoming vibes!Vienna’s charm never fades, and we’re stoked you soaked it up. Let’s keep those good times rolling on your next adventure here!Come back soon!Take care,Daniel PragäntGeneral ManagerThe Social Hub Vienna

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