Time Out City Hotel Vienna

Recent Reviews: 152

• User:Jake K

  Trip type: Couples

  Don’t book.

  23 Apr 2024

  Hotel wasn’t open for a booking and we had to be refunded by a third party. I would avoid. They were completely unresponsive and it made for a disastrous start to the trip.

• User:Kim F

  Trip type: Business

  TRAVELLERS BEWARE - MAKE SURE YOUR ROOM ISN"T ABOVE BISTRO, BAR, RESTAURANT

  10 Dec 2023

  SHOCKING. DISGRACEFUL. FALSE ADVERTISING. ALL TRAVELLERS BEWARE!And make sure your room is NOT above Daniel's Bistro, Restaurant & Bar which creates the most ridiculous noise level imaginable. I have videos from way past 1 / 2am which I can easily share. They DO NOT disclose this on-line.Only after complaining about this did the manager try and accommodate me; 3 days in from a 5 day booking. Left this so called establishment as totally unbearable.DO NOT RECOMMEND IT AT ALL.

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• User:ToFi81

  Trip type:

  Erwartungen nicht erfüllt (English below)

  30 Sept 2019

  - Kein drei Sterne Hotel, wie bei der Buchung auf der Homepage impliziert- Privatsphäre wird nicht respektiert (trotz "do not disturb"-Schild an der Tür geht Reinigungspersonal ins Zimmer) - Aufzug (in den unser Kinderwagen nicht hinein passte) 2x kaputt (1x mit "Personennotrettung")- Manchmal kaltes Wasser beim Duschen- Das Zimmer gegenüber wurde renoviert, deswegen gab es unangekündigt 30 Minuten Stromausfall, Flur war vollgerümpelt und staubig- Unser Zimmer (Nr. 10) zu klein um den Kinderwagen darin zu haben, keine Gepäckablage, keine Haken zum Aufhängen der Handtücher, Schrank bietet keinen Stauraum, kein WC im Zimmer, Dusche kaum begehbar (wir sind zum Glück schlank, wie sollen andere da rein uns rauskommen?) - Raucherlokal direkt nebenan (schließt um 4Uhr), der Rauch zieht nachts ins Zimmer (wir hätten bei der Wärme gerne mit offenem Fenster geschlafen), es wird laut auf der Straße (auch durch Bus und Müllabfuhr)- Andere Gäste und Bauarbeiter rauchen im Zimmer- Während des Frühstücks wird gesaugt und gefeudelt- Nach zweimaliger Erwähnung wird laktose- und fruktosefreies, veganes Frühstück gestellt- no three-star Hotel, as implied on the booking site of their homepage - no privacy (cleaning staff comes into the room although "do not disturb" sign is on door) - lift broken twice in 8 days of stay (stroller doesn't fit inside)- sometimes cold water in shower- the room next door has been renovated, because of that we had unannounced 30 minutes power failure. also the corridor was full of dirt and junk- our room (#10) was way too small, the stroller didnt fit inside, also there was no luggage rack, no hook to leave towels, no toilet in our room, the closet doesnt have space to leave clothes, shower very small (we are slim people, i dont know how others would manage to go in and out?)- smoking pub right next to the hotel (closes at 4am) smoke draws into the room (with the summer heat we would have liked to sleep with the window open) the street is really noisy (also because of bus and cleaning trucks)- other guests and workers smoke in rooms- during the breakfast the staff is cleaning the floor with a noisy vacuum cleaner- after asking for it twice, they offered lactose- and fructose free, vegan breakfast Karin L, Geschäftsführer at Time Out City Hotel Vienna, responded to this review Es tut mir leid zu hören, dass Ihre Erwartungen überhaupt nicht erfüllt wurden. Als erstes möchte ich sofort klar stellen, dass wir KEIN 3-Stern-Hotel sind, ich weiß nicht, woher Sie das haben. Das stimmt nicht!Wir hatten schon öfters Familien mit Kindern und Kinderwagen, da gab es eigentlich nie Probleme. Beim Frühstücksbuffet haben wir extra für Sie verschiedenste lactose- und fruktosefreie Lebensmitteln besorgt, und Ihnen das nicht extra verrechnet, obwohl wir das nirgendst wo anbieten.Wie schon persönlich vor Ort gesagt, haben Sie keinen meiner Vorschläge akzeptiert um Sie zufrieden zu stellen.

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• User:SocalNYC

  Trip type: Family

  Triple room good value

  10 Jul 2019

  Be aware, this is a budget hotel in an old building. Don’t expect much more than a clean room in an ideal location. No air conditioning but it was cool enough at night with the windows open. Close to Naschmarket, with many restaurants. Karin L, Geschäftsführer at Time Out City Hotel Vienna, responded to this review Thanks for your feedback and thanks for staying with us. It is right, we are in an "Art Nouveau building".

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• User:aitorcll

  Trip type: Couples

  this is not a Hotel

  27 Feb 2019

  We stayed one night and a half, me and my girlfriend.The room is nothing. I mean, nothing like in the picture. A fosforite green wall that hurts the eyes, on a room that its taller than wider or longer. Only one electricy socket in the whole room (next to the door). Very noisy, and we are talking about a sunday night.The toilet had the shower doors out of the frame (I fixed it. Your wellcome). No soap in the shower dispenser, only an empty bottle. The shower leaks water.The tv didnt work.The elevator is ridiculy small, so we needed to carry our lugage by the stairs.I dont consider this place a Hotel. It looks more like a cheap pension or hostel with private bathroom. We felt scammed and the only reason why we stayed the nigh was because we were destroyed after the trip and we didnt have energy to look for another place. We booked through booking, and the picture of the room we booked as NOTHING TO DO with what we got. An old, ugly and tiny room, with two night tables that seemed to be found in a garbage cointainer on the street.The location is good tho.But dont go. Save your money and sleep in a bus or something.

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