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Top Cityline Hotel Kaiserin Elisabeth

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Top Cityline Hotel Kaiserin Elisabeth

locationVienna, Vienna

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About Top Cityline Hotel Kaiserin ElisabethAbout Top Cityline Hotel Kaiserin Elisabeth

Location

This venerable hotel is located in the centre of Vienna, near the famous pedestrian precinct, the cathedral square, the opera, the casino, the Hofburg Imperial Palace and the most important museums. The shopping area of Kärntner Straße can be easily reached on foot and Stephansplatz underground station is only a few steps from the hotel.

Facility

The hotel was built in 1809. The hotel has 73 rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Parking facilities available to guests include a garage and a car park. Other services include a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other features include a direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge). The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Top Cityline Hotel Kaiserin Elisabeth Amenities at Top Cityline Hotel Kaiserin Elisabeth

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

857

Very Good

334

Average

49

Poor

24

Terrible

13

Recent Reviews: 1277

  • User:Navigate36584151166

    Trip type: Couples

    A lovely hotel.

    rating24 May 2026

    A lovely hotel, wonderfully sited, just 100 metres from Underground station and St Stephens Cathedral, yet still quiet.Delightfully old-fashioned but that also means also staff on hand for whatever query you have, staff who are friendly and have the time to help you.Will definitely stay here again!

  • User:Ann N

    Trip type: Couples

    Scores ten out of ten on every measure. We can't wait to return to the Kaiserin Elisabeth next year!

    rating14 May 2026

    The Kaiserin Elisabeth is our home away from home. This was our third stay and, as always, everything we wanted was there. Staff are warm, welcoming, professional, friendly and always on hand to help or assist in any way. They clearly all take a pride in their work and in working for a lovely hotel. No negative points at all. Location is perfect for sightseeing, public transport (Vienna is a model of how an integrated public transport system should be run), and our room was quiet for every single moment of the fourteen nights we stayed there. Bars and restaurants of all kinds and to suit all pockets and tastes are right on the doorstep

  • User:dualcitizen

    Trip type: Solo travel

    Excellent . . . but with one deal breaker

    rating29 Apr 2026

    The Kaiserin Elizabeth is centrally located making most of Vienna's top attractions within walking distance. These include St. Stephen's Cathedral and Hotel Sacher, home of the famous Sacher chocolate cake. The Kaiserin Elizabeth has spacious rooms and is impeccably clean. The hotelbreakfast buffet is highly recommended. The hotel staff is friendly and knowledgeable. However, I must point out that the hotel, at least the room that I stayed in, has one major deal breaker: The bed mattress is TOO FIRM. It makes getting a good night's rest very difficult. I think their mattress is better suited for an army barracks! Also I think that the standard single bed for a 4 star hotel should at least be a queen size bed. The KE hotel room has more than enough space for it.

  • User:Roam42471424681

    Trip type: Couples

    Beautiful, like living in a Hapsburg palace

    rating22 Apr 2026

    Beautiful hotel; the reception rooms were like living in an Austrian Hapsburg palace., chandeliers, rich furnishings, oil paintings of Kaiserin Elizabeth and Franz Joseph; the real traditional Austrian experience. Many famous guests. Very central; some rooms even have views of the Cathedral spire, but remarkably quiet as in a pedestrian precinct. Excellent, spacious rooms.Food, service, friendliness all top notch. Thoroughly recommend.

  • User:thoushalttravel

    Trip type: Couples

    Wonderful hotel and location!

    rating30 Mar 2026

    We came for 2 nights and loved the accommodations. Beautiful, traditionally styled room with a large bathroom, nice breakfast and amazing location. This hotel is quiet but RIGHT AROUND the corner from all the action, including St. Stephen’s and the U-BahnFront desk staff were very friendly, and prior to our visit we had great communication via email. We decided to be picked up from the airport instead of taking the train and they arranged that. Just a note, this was just our preference for this part of the trip, the train would’ve been very easy as well. Again- amazing location which was the biggest selling point for me. We would be happy to stay here again. Felix Neutatz , Geschäftsführer at Hotel Kaiserin Elisabeth, responded to this review Dear thoushalttravel,just great to receive your kind review !It is wonderful to hear that your two-night stay with us was so enjoyable and that our location served as the perfect "quiet corner" right in the heart of Vienna.Nice to know that you found our pre-arrival communication helpful, I will gladly pass this on to my colleagues.We try our best to make every journey as smooth as possible, so we are glad the airport transfer worked out well for you. Great reviews are the best motivation for our team, thank you !So we are looking forward to welcome you soon again and beg to remain with kindest regrds from Vienna HOTEL KAISERIN ELISABETH Andrea HollandResident Manager

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