Deluxe City Hotel

Recent Reviews: 16

• User:Adammichaels

  Trip type: Solo travel

  Dopeeee!

  10 Jul 2025

  I’ve stayed at dozens of high-end hotels around the world—from Four Seasons to Park Hyatts—but nothing quite compares to the warmth, location, and unbelievable value of Deluxe Hotel in downtown Baku.From the moment I arrived, Osman and Vaqif—the two exceptional gentlemen who run the hotel—treated me like a VIP guest. They made sure everything was perfect: offering a free upgrade, giving me a late checkout, and even personally showing me around the area. Their hospitality felt personal, sincere, and truly above and beyond.The hotel itself is situated dead center in the Baku City Circuit, just steps away from the waterfront and directly in front of the iconic Crescent Building. Step outside and you’re within arm’s reach of two fantastic local coffee shops, seaside promenades, and the pulse of Baku’s vibrant downtown.The price? Almost unbelievable. I would have gladly paid three to five times what I did—the value is that extraordinary. My room was clean, stylish, and well-appointed, and the entire experience felt effortlessly luxurious without the pretension.If you’re coming to Baku and want a boutique hotel experience with world-class service, unbeatable location, and a welcoming human touch, Deluxe Hotel is the place to be. I’ll absolutely be returning.

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• User:iamramizansari

  Trip type: Friends getaway

  Scam Using Booking.com PIN during check-in, Avoid at all cost.

  05 Apr 2025

  I stayed at this hotel in May 2024, and unfortunately, my experience was far from acceptable. Upon check-in, the staff requested to see my Booking.com app to verify the confirmation. While I handed over my phone and passport, I believe my PIN code was copied without my knowledge.After my stay, I was shocked to find that my Booking.com account had been disabled, and the booking was marked as cancelled, even though I stayed there in full. I couldn’t even leave a review on Booking.com due to the account suspension.I have written to booking.com and explained the situation, hope unban my account. Please do not booking this hotel. If you do then please do-not share any screenshots and do not hand over them your phone, they will copy your PIN number and abuse your account.

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• User:382ammarq

  Trip type: Solo travel

  Worst place I've ever stayed at

  02 May 2024

  This is the worst possible place I ever stayed at in many years and as a couple of reviews have mentioned, they're a complete scam. Let's start with the scam part before talking about the terrible accomodation. Upon check-in, they pretended that the booking system was not working and took a picture of my reservation number & pin of booking.com confirmation from my phone screen. Later in the day, I was notified by booking.com that they have disabled my account and won't offer me services anymore. After much digging around, it turns out that they used the reservation number and the pin to change the email address on my booking (so later they can leave a good review as someone else pointed out in one of the reviews). They also said something to booking.com that I didn't show up and my card details were incorrect, and send some emails on my behalf to booking.com (after changing the email address on the booking) which led to booking.com suspending my account. So I ended up losing my years of booking history, travel credits and discount status. After a lot of back & forth with booking.com, sending them receipts that I'm staying at the hotel and a lot of hassle, now they're investigating the incident whether they want to unblock my account. By doing this scam, they not only leave a good review for themselves but also don't pay the commission to booking.com and charge the card for the same amount upon check-in.The accomodation itself is in a run-down building that has just been carpeted to look better inside. The room was a disaster. The air conditioning did not work at all and the air vents were flithy dirty as they were never cleaned. Paint was coming off from several places in the room and there were early signs of possible mold growing. There are no promised amenities in the room (iron, water boiler, cups, coffee, tea, water, safety box, nothing). A couple of towels had a hole in them. The walls were not sound proof at all and I could clearly hear the people next door as well as the traffic on the road. The drain smelled terrible and the exhaust fan in the bathroom did not work, so the room smelled too and it felt like sleeping next to a sewer. Leaving the window of the room open to get some air was an option but that meant even more noise from outside. Terrible breakfast with almost no food. Things that are finished are not replenished. Even an hour before the end of breakfast time, there was nothing left other than a boiled egg and a glass of juice (not even coffee).

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• User:marioCBR

  Trip type: Solo travel

  SCAM SCAM SCAM

  10 Jan 2024

  SCAM, SCAM, STAY AWAY !I stayed at this hotel recently and it was a disaster . I actually left a day earlier because it was so bad. Firstly , the property changed the email in the confirmation so I cannot leave a review . The room was nothing like in the description on Booking.com . The is no kettle , tea or coffee available . The room was dirty, the windows were broken and it was filled with cigarettes smoke . All the reviews are fake . DO NOT BOOK !

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• User:shahidkhanswati

  Trip type: Solo travel

  Good and economical hotel

  12 Nov 2022

  I stayed in Deluxe city hotel Baku from 10 to 12 oct 2022… staff is very cooperative, location is very good, rooms are clean. Front desk staff speak English, it was a comfortable stay.There are two famous tourists visit places Nizami street and Sahil. Bith places are at walking distance.