Premium Park Hotel

Recent Reviews: 22

• User:neilbryanv

  Trip type: Solo travel

  Affordable, Comfortable and Geniunely Hospitable Budget-Friendly Hotel

  17 Jul 2026

  Premium Park Hotel is a 3 star hotel. It is a budget friendly property that relies on its service and amenities to compensate for its physical limitations, like the old and outdated style of carpet, wallpaper and furniture. It has this old world vibe to it and honestly, it pulls that off better than many hotels that cost significantly more for a sterile design.For the kind of traveler whose purpose is to be out in the city as much as possible and simply rest well once back in the room, this hotel does exactly that. Nothing more, nothing less. And that is perfectly enough.The gym genuinely surprised me. It does not feel like a typical hotel gym. It is well equipped, properly maintained, and feels like a real fitness facility. The sauna is a Finnish style electric sauna with rocks, which gives it a more authentic feel than the standard dry box you find in most hotels. The steam bath room is also available to use independently. For a budget hotel, these are serious amenities.The breakfast selection is good with decent variety, served with a nice city view from the 8th floor restaurant. The dining menu is affordable and genuinely tasty. The bar/coffee shop downstairs is a nice spot to unwind, though some cocktails on the menu like the Negroni may not always land as expected, worth sticking to what they know best.Now to be fair I initially considered giving it 3 stars. My upgraded room, while spacious, faced a construction wall. The door was a bit stiff to open and close. The room felt slightly dark and stuffy. And the bathroom faucet had a mind of its own in terms of direction (Room 3014). Minor things individually, but collectively noticeable for a room presented as an upgrade.What changed my mind was the people.The front desk team is fluent in English, genuinely warm, and actually engaged rather than just processing requests. Manager Nijat is super nice and her team of front desk. One specific moment made it clear why this hotel deserved the fifth star.On my way to catch my flight, I realized I had left my watch behind. It had fallen into the gap of the elevator shaft and I simply could not retrieve it in time. I left my contact and my tour guide's contact with the front desk, honestly not sure what to expect. Not only did they retrieve it, but Nijat personally coordinated everything and ensured it was safe. When I told them the full story earlier, we laughed about it together. That kind of genuine care is rare and it is what separates a good hotel from a memorable one.The spa team carried the same energy. The reception staff (guy) were accommodating throughout, towels, water, everything sorted without having to ask. The spa manager* (lady) was thorough and informative. And the lady who conducted my hammam session was incredibly sweet and professional despite the language barrier. The full traditional hammam experience; foam scrub, massage, the works, was humbling (like a toddler being washed by an auntie), therapeutic, and honestly better value than anything comparable in Dubai.Premium Park Hotel has room to grow. With some reinvestment in the physical space it could genuinely move up a category (once interior is bit invested on). But the foundation is already strong — built on people and service rather than aesthetics. If it continues to be recognized and promoted for what it does right, it will only get better through time.A hotel's physical quirks can be forgiven. What stays with you is how the people made you feel. At Premium Park Hotel, from the front desk to the spa to the restaurant, the hospitality was consistent, warm and sincere.

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• User:Casey C

  Trip type: Solo travel

  F1 GP Baku

  14 Oct 2025

  The hotel was very good & close to the F1 track (just a few blocks).The room was spacious & the shower pressure good & very clean.The staff were kind & helpful.There is even a good little area on 2nd floor for a quiet cup of tea or whiskey in evening while you plan your day trip.They even organised transport back to airport which can be cheaper than organising yourself. Premium P, at Premium Park Hotel, responded to this review Dear Guest,Thank you very much for your kind review and for choosing Premium Park Hotel.We are delighted to hear that you enjoyed your stay with us.Your feedback motivates our team to continue delivering excellent service.We look forward to welcoming you again soon.Best regards,Front office team

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• User:Jose S

  Trip type: Couples

  Ok hotel considering the circumstance, but could improve easily - if willing

  19 Sept 2025

  The Premium Park Hotel was an ideal solution to stay away from the mess of the F1 grand prix while staying close to downtown.The room booked was spacious, albeit a bit "cold" austere atmosphere... easy fix, add a few warm lights and some decorations around the suite. The rest of the hotel is also a bit "cold-professional." Perhaps it was intended to be so.Compared to hotels downtown, close to the F1 circus, the value is appropriate. Although I cannot readily tell as this was my first time in Baku. Note that the stay included gym and several other amenities, as well as breakfast.The bed was comfortable and the bathroom very clean, but some of the surfaces such as nightstands, coffe table and desk were NOT wiped down from prior occupants - judging from smudges and stains. So... not sufficiently clean.The hotel overall seemed a bit dated. Its age revealed also in the traffic noise that filtered through the aging (not longer sealing adequately) windows.Personnel at the reception and restaurant were friendly and helpful. The breakfast adequate and varied, but unremarkable for an international level hotel.All of the above could be improved easily to bring Premium Park Hotel to excellent level. Premium P, at Premium Park Hotel, responded to this review Dear Guest,Thank you for sharing your feedback.We appreciate your comments and will take them into consideration to improve our services.We hope to have another opportunity to provide you with a better experience.Best regards,Front office team

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• User:Elliott P

  Trip type: Couples

  Great

  23 Aug 2025

  The reception staff made us feel welcome immediately. It was my birthday during the stay & they kindly delivered a cake and green tea to my room. The room was modern and large. It had a great mix of options for breakfast. The gym and sauna were included in our stay and were well kept facilities. I would definitely stay here again Premium P, at Premium Park Hotel, responded to this review Dear Guest,Thank you very much for your kind review and for choosing Premium Park Hotel.We are delighted to hear that you enjoyed your stay with us.Your feedback motivates our team to continue delivering excellent service.We look forward to welcoming you again soon.Best regards,Front Office Team

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• User:Alim K

  Trip type: Solo travel

  A complete disappointment: unprofessional and non-transparent hotel management.

  02 May 2025

  A complete disappointment: unprofessional and non-transparent hotel management.Apart from the location, there was absolutely nothing satisfying about my stay at this hotel. The cleanliness was poor and the maintenance was clearly neglected. Food trays left by guests were left in the corridors for hours — a serious hygiene issue and a reflection of poor management standards.But the real scandal happened when a friend of mine came to visit me for a very short time (no more than 30 minutes), and the reception demanded an additional fee for their visit. This rule was never mentioned during check-in. When I questioned it, the receptionist rudely insisted it was part of the “general hotel policy.” Worse still, they claimed I had signed a form agreeing to these rules — a form I never signed.I showed them the official check-in form and the written hotel policies provided in two languages, and there was no mention of such a rule anywhere. Even more absurdly, during my previous stays at this very hotel, similar short visits by friends were never a problem and no fee was ever requested. In other words, they apply so-called “rules” arbitrarily and selectively.When I spoke to the reception manager, instead of acknowledging the problem, they made it sound like they were doing me a favor by “possibly not charging me this time.” This attitude made it very clear that the hotel lacks professionalism, consistency, and any sense of hospitality.Such behavior does not reflect the warmth and hospitality Azerbaijan and Baku are known for. If you value transparency, fairness, and respect as a guest — stay away from this hotel. I will never return and absolutely do not recommend it to anyone.

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