Sheraton Baku Intourist

Name: Sheraton Baku Intourist
Address: Mikail Useynov Avenue, 51, Baku, azerbaijan
Telephone: +44-204-505-9777
Rating: 4.4

Baku, Azerbaijan

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About Sheraton Baku Intourist

location

This hotel warmly welcomes guests in Baku.

facility

The hotel has a lift and features 150 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Parasols on the terrace are also available. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, live music, a dance club and a nightclub.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Sheraton Baku Intourist

Facilities
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  24-hour reception
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  Room Service
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  Bicycle Hire
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  Elevator/ Lift
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  Ironing services
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  Parking
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Common Area
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  Library
General Services
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  Luggage storage
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  Multilingual Staff
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Restaurant
Payment
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  ATM
Room Facilities
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  Fridge
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  Safe
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  Bathrobes
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  Room service
Sport/Entertainment
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  Sauna
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  Gym
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  Events
Transfers
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  Shuttle Service

Location

Around this property:

Centre

1500.0 m

Airport

27000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

224

Very Good

Average

Poor

Terrible

Recent Reviews: 321

User:iRayoma
Trip type: Couples
Great Hotel in Baku
03 Aug 2026
Excellent location opposite of Baku Eye. The view is beautiful. Rooms are clean and the space is great The service is excellent
User:MarcB_witha_c
Trip type: Couples
Great Front Desk
12 Apr 2026
Thank you to the great front desk team. When we arrived we had a great check-in by Miryusif very professional and kind. At check-out both Elmira and Yusuf wanted to ensure we had a great stay. The room had a balcony with a nice view of the city, and the Azerbaijani flag. Elmira Huseynova, Guest Services / Front Office at Sheraton Baku Intourist, responded to this review Dear Valued Guest,Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our service, team, and hotel.We look forward to welcoming you back soon.Warm regards,Guest Relations Team
User:Sora V
Trip type: Solo travel
Good stay
04 Jan 2026
The hotel is in a really convenient location, close to everything, and check-in was smooth. The room was okay — not bad, but definitely a bit dated. The bed was comfortable enough, but the walls are thin and we could hear people in the hallway and next door. Cleanliness was mostly fine, though the bathroom could’ve been better. Overall it worked for a quick stay, but it didn’t feel worth the price. Elmira Huseynova, Guest Services / Front Office at Sheraton Baku Intourist, responded to this review Dear Valued Guest,Thank you for your feedback. We are glad you appreciated our location and smooth check-in. We’re sorry to hear that some aspects of the room and overall value did not fully meet your expectations. Your comments have been shared with our team for improvement.Warm regards,Guest Relations Team
User:Seymur M
Trip type: Solo travel
I will come again
16 Dec 2025
My stay at this hotel was average and generally met expectations, but there is clear room for improvement. The room was clean and reasonably comfortable and housekeeping did a decent job throughout the day, the location is convenient and makes it easy to get around the city.
User:abbas s
Trip type: Friends getaway
The hotel is generally okay
16 Dec 2025
The hotel is generally okay and meets basic expectations. The room was clean and comfortable, and the location is convenient. Staff were polite, although service could be more attentive at times. Some facilities feel a bit dated and there is room for improvement, especially in terms of service speed. Overall, an acceptable stay, but not outstanding.