The Central Point Hotel Baku

Recent Reviews: 16

• User:smhzakeri

  Trip type: Family

  Cold and dark room

  31 Oct 2019

  We stayed there in autumn 2019. The rooms were cold and they said it is their standard and didn't do anything for us. The pool was outside of the hotel and it's water was too cold and we couldn't use that. Furniture of rooms was old and need to be changed. the bathroom was very dark. Some of Staff are not polite enough and breakfastis not variousenough. The only good thing was the view of some rooms to the Heydaraliev center.

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• User:Mike B

  Trip type: Solo travel

  Hotel Room for Europa Cup Final

  02 Jun 2019

  This is a great hotel for the price, it's a little shabby around the edges but the rooms are big and the bed comfortable. The service is second to none, the receptionists are so helpful and let us check in early without an extra charge. Their English is not great but always willing to talk and help. Probably the biggest issue was the showers, the stream would be intermittent but on the whole good enough to wash under. I would happily use this hotel again, It's a little out of the town and a 15 min walk to the Metro/Subway/Underground. It is great for the exhibition centre which is just over the road.

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• User:Prakash S

  Trip type:

  An average hotel...

  03 Aug 2018

  This is an average hotel, location is good just two minute walk from hyder ali center which is one of visiting place in Baku. We have taken triple room but double and triple room sizes are same, no additional facilities for triple occupants except one bed and also all beds are single bed. Quite discomfort if you are staying with family. Breakfast is good but same for all the days. 167azers, General Manager at Kaspia Park Hotel, responded to this review Dear Guest,On behalf of the hotel team, we would like to thank you for reviewing us on Tripadvisor. As you correctly noted, out location is good enough to cater to certain needs of our guests. We would like to make sure that if you decide to visit us again, we will provide a more family-oriented room to you. We will be looking forward to welcoming you back to our hotel.Kind regards,Hotel General ManagerQafqaz Kaspia Park Hotel

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• User:BSKarimi

  Trip type: Couples

  normal hotel

  19 Jun 2018

  I travelled to Baku on last days of May till 3 rd of June, the hotel located in front of Heidar Aleyov museum,so one of your destinations was gotten by just 2 minuets walks,but for reaching to other top destinations i suggest you the Nermanov metro station as it is located rarely near the hotel about 10-15 minuets by walk.i used metro and bus too.sb introduced me,bus line no 5 in Tebriz street,its around the hotel.it was really good and fast n nice for lazy ppl ??the reception woman was really kind,she spoke English good and 2 reception men were really helpful too ,whom works during the nights helped us to have funny nightlifes!as we arrived at noon,the madam gave us a room,we asked for double with king size bed but there were 2 single beds.sb came and detached the beds together! it wasnt comfortable for last nights!our room had a window with buildings view!not enjoying...the worst part of the room was the lights! very dark and there wasn’t any sunny light in room.all were white and it caused to feel boring!other negative points are,there wasn’t any kettle,slippers,trash can and enough electrical outlet in the room!just bed,a tv with Azerbaijani channels ,mini bar! even mirror is only inside of the bathroom!room service has been doing every morning with normal quality!one day they changed the pillows and make uncomfortable situation for us so i asked the receptionist for changing the pillows but he said there isn’t any other pillows !!!we were shocked!! the 2 bottles of water charged every morning with room service.we used the pool,it was good as I’m a swimmer i exercised 2 times,at 6 pm till 10 pm. it seemed clean and acceptable but there wasn’t any slippers or towel for pool!the sunna was small but clean!the breakfast was acceptable but no wow! no variation just not bad!everyday same as b4!just one kind of bread even not lavas bread! soup,helim ,fried egg,cheese and sausages,different jellies,vegetables,nuts and some other normal things! fruit was not fresh! overall i recommend this hotel to ppl who wanna spend time outside more than inside the hotel! 167azers, General Manager at Kaspia Park Hotel, responded to this review Dear Guest,Getting reviews on Tripadvisor is of great importance to us due to the fact that they help us improve the service level and better cater to the needs of our guests. Considering this, we would like to thank you for such an detailed review. We are happy to hear that you have enjoyed the pool and other services within the hotel. Obviously, your stay has not been absolutely flawless due to some minor drawbacks. Considering all this, we would like to apologize for any inconvenience you had during your stay with us. If you have anything to add or clarify the details, please do not hesitate to contact us at (+99412)4963985.We will really be happy to see you again in our hotel in the future!Best regards,General ManagerQafqaz Kaspia Park Hotel

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• User:CarmenVj

  Trip type: Solo travel

  Okayish hotel

  21 May 2018

  Russian-speaking staff, USSR style halls and rooms, spacious bathroom, right in front of Heydar Aliyev Center, though too far from the city center and embankement for walking. No hotel info in the room - you'd have to remember the reception number to call and ask for the breakfast time or anything else you need. Breakfast is superb! 167azers, General Manager at Kaspia Park Hotel, responded to this review Dear Guest,On behalf of the hotel team, I would like to thank for the review on Tripadvisor. It was a great feedback, and we will make sure that the hotel information is distributed in a better way within the hotel.We will be looking forward to seeing you again in our hotel in the future!Best regards,General ManagerKaspia Park Hotel Baku

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