Tulip Hotel & Suites

Recent Reviews: 67

• User: rassylbekov

  Trip type: Family

  Located in the great place but..

  Dirty room. A sticky spill right at the entrance, clearly not cleaned before we checked in. Basic amenities missing, everything had to be requested.Service. The answer to every single request was “sorry, not available”. No solutions, no alternatives, no apology.Calling this a 4-star hotel is misleading. Families should know about the deposit and the closed pool before they book, not after they pay… Read moreDirty room. A sticky spill right at the entrance, clearly not cleaned before we checked in. Basic amenities missing, everything had to be requested.Service. The answer to every single request was “sorry, not available”. No solutions, no alternatives, no apolog… Read more

• User: ArndH17

  Trip type: Solo travel

  4*? Must be a typo.....

  4*? Maybe 20 years ago....the room, suite, I got is big, that's on the positive side: big lounge, spacious bedroom, bath room, seperate guest toilets and kitchenette with washing machine, but thats where the positive points stop:Noise level: high due to bad isolationAtmosphere: mediocre since the room smelled dampPool: badly maintained sun loungers and the water looks as if it hasn't been exchange… Read more4*? Maybe 20 years ago....the room, suite, I got is big, that's on the positive side: big lounge, spacious bedroom, bath room, seperate guest toilets and kitchenette with washing machine, but thats where the positive points stop:Noise level: high due to bad is… Read more

• User: debikaa

  Trip type: Family

  Very disappointed

  Disappointed with the cleanliness and quality of the apartment. Wont be staying here again! Washer dryer is there but dryer doesn’t work. Pots pans and cutlery minimal. Had to ask for more..curtains falling ….windows dirty … overall not a place to stay with family . We are booked in for 20 days ! All the best to us ! :(Disappointed with the cleanliness and quality of the apartment. Wont be staying here again! Washer dryer is there but dryer doesn’t work. Pots pans and cutlery minimal. Had to ask for more..curtains falling ….windows dirty … overall not a place to stay with fa… Read more

• User: uchi O

  Trip type: Business

  Avoid at all cost.find alternatives

  Short of staff, Managers need to face the customers. Only 2 reception staff, 3 cleaners. No cleaning schedule, even if u request for it. Pool door knobs both sides are destroyed, not safe, someone might get locked in up there. Start hiring again, to improve the service. OVER ALL, avoid this place. There are other better apartment hotels. Bad image for Tulip Inn.Short of staff, Managers need to face the customers. Only 2 reception staff, 3 cleaners. No cleaning schedule, even if u request for it. Pool door knobs both sides are destroyed, not safe, someone might get locked in up there. Start hiring again, to improve th… Read more

• User: Pint101

  Trip type: Couples

  Terrible Customer Service

  We made a reservation through phone for two night and it was confirmed with late check in and it was fine. Later that day we received a call from the receptionist telling us that the room is released to other guest. And the excuse was we were late for 30 minutes and that they have a short of staff and they cannot accomodate the cleaning which she gave us the same reason for the late check in and w… Read moreWe made a reservation through phone for two night and it was confirmed with late check in and it was fine. Later that day we received a call from the receptionist telling us that the room is released to other guest. And the excuse was we were late for 30 minut… Read more