Banks

Recent Reviews: 166

• User:Joel D

  Trip type: Friends getaway

  Okay servicve, but make sure to select your room.

  20 Jun 2026

  Great bar and breakfast service, excelent location.Make sure never to book corner rooms (411/511).They are smaller than a closet, no working A/C or ventilation, hardly a shower and toilet located literally next to your bed. Hotel Manager, Owner at Banks Antwerp, responded to this review Hello Joel,Thanks for taking the time to share your review.We’re glad you enjoyed our breakfast and that you had a great time at the bar.However, we’re sorry to hear that your room didn’t provide the comfort you deserved. We offer varying room types and our team is always happy to help in finding the perfect match for you.Nonetheless, it's good to know that you appreciated our location in the middle of the Fashion District. We hope that the convenience of exploring nearby museums and boutiques added some brightness to your trip.We hope that you will return in the future for a more enjoyable stay. Take care,Team BANKS

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• User:LibbyDx

  Trip type: Couples

  Fabulous

  17 Jun 2026

  Amazing stay at Banks. Ideal location a 20 minute walk or short taxi ride from the train station and a few minutes walk to the cathedral. Very clean and modern, helpful staff and the aperitivo was a lovely bonus. Thank you for a fantastic stay! Hotel Manager, Owner at Banks Antwerp, responded to this review Hi,Thanks for this great feedback.We're thrilled you had an awesome stay with us and that you loved our prime spot near Antwerp's landmarks and appreciated our team's service and our Aperitivo.Moreover, we hope our tasty breakfast buffet started your mornings right.We'd love to welcome you back for another great stay!Cheers,Team BANKS

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• User:NorthStar56284683610

  Trip type: Friends getaway

  Nicely styled, and great if you like loud music

  29 Apr 2026

  Nicely styled and designed hotel at a convenient location. Staff relatively friendly. Big letdown is the loud music in the lounge area during the whole day. Staff was unwilling to accommodate a request to change the music to a more neutral style and level. Apparently the owners want to set a hip standard of a quasi dance location. DIsappointing. Rooms are smallish and a bit noisy. Bathroom could do with an upgrade. Nice hotel with potential, but wouldn’t come back. Hotel Manager, Owner at Banks Antwerp, responded to this review Hi!Thank you for sharing your experience with us.It’s great to hear you appreciated our stylish setup and central spot near the city’s highlights.However, we regret that certain elements affected your experience. The vibe in our communal areas is designed to energize, but we recognize preferences vary. Room comfort is a priority, and we’re continually refining details like soundproofing and amenities.Still, our team loved making your stay friendly and hopes their local tips added to your adventures.We hope to welcome you back for another enjoyable stay in the future.Best wishes,Team BANKS

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• User:Heather H

  Trip type: Couples

  A very good hotel but a few quirks

  21 Mar 2026

  This is a very good hotel and in an excellent location, close to Grote Markt and the cathedral. It is very modern with a nice reception area. There is a lift to the rooms. There are complimentary drinks and nibbles in the early evening. When we arrived Thirza was on reception and checked us in. She was extremely welcoming, friendly and helpful. We had not booked breakfast as we don’t eat much usually and there are several cafés and bakeries nearby. There is no car park on site but there is a public car park very close by which costs €26 per 24 hour period.The corridors and rooms have concrete ceilings and floors which are a bit weird. The room was small but the bed was very comfortable. The toilet was in a cubicle separate from the bathroom - a French thing I think. There was no actual wardrobe just a few hangers. There were a few slanting shelves but no cupboards or drawers. There was a small desk with 2 wooden stools but if one of you was at the desk no one else could get past, it was so tight for space. The bathroom was very small and had a shower over the narrow bath. It wasn’t easy to get in because the glass screen was fixed. Toiletries were over the bath but there was no handwash on the sink. There was hardly any space for wash bags even though there was a place in the corner where some shelving could be installed. The room felt a little damp and towels did not dry very well at all so we were forced to have them changed. The room was fine for a couple of nights but it would be cramped for much longer. Hotel Manager, Owner at Banks Antwerp, responded to this review Hi Heather!A million thanks for your thoughtful review!We’re thrilled your stay started off on such a positive note with Thirza’s warm welcome and that our central spot near the cathedral worked well for your explorations. Our team loves helping guests dive straight into Antwerp’s charm.That said, we’re sorry some aspects of the room’s layout and storage didn’t hit the mark for you. Our design aims to blend urban style with practicality, we’ll definitely keep your thoughts in mind as we evolve.Thanks again for taking the time to share your thoughts with us, we really appreciate it!We look forward to the pleasure of seeing you again.Take care,Team BANKS

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• User:Val J

  Trip type: Couples

  Super pleasant

  21 Feb 2026

  Great hotel. Wonderful city. Nice location. The room was large and amazing. With lots of light. Bathtub much appreciatedThe free cocktail hour was a huge bonus. Staff was super nice.Only tiny drawback: the ethanol chimney in the room would not always work. Slightly noisy from the street cleaning in the morning. Hotel Manager, Owner at Banks Antwerp, responded to this review Hi there,Thanks so much for taking the time to share your feedback!We're thrilled to hear you loved our spot in the heart of Antwerp and found your room spacious and bright. The Aperitivo is our little way of adding sparkle to your stay.It’s fantastic you enjoyed wandering in the city and our team’s warm hospitality.We look forward to seeing you again.Cheers,Team BANKS

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