Dukes’ Palace Residence

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Dukes’ Palace Residence

Brugge, Bruges

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About Dukes’ Palace Residence About Dukes’ Palace Residence

Location

This romantic hotel is tucked away down a quiet side street, near one of Bruges' main shopping streets. It is centrally located, approximately 3 minutes' walk from the Market Square. Guests will find a range of bars, restaurants and nightlife venues just metres away, and all of Bruges' tourist attractions are situated within a few minutes' walk of the hotel. Links via public transport can be found just 100 m away, and Brussels Airport lies some 100 km from the accommodation.

Facility

The hotel has 6 junior suites, single rooms and 13 double rooms, which are located on 3 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Dukes’ Palace Residence

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hairdresser
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Cycling/Mountain Biking
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath

Location

Around this property:

Bars / Pubs

100 m

Public Transport

100 m

Nightclub

100 m

Restaurants

100 m

Bus Station

100 m

Park

500 m

Train Station

2 km

Golf Course

5 km

Sea

18 km

Beach

27 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2376

Very Good

245

Average

Poor

Terrible

Recent Reviews: 2690

User:TomVisits
Trip type: Couples
Maintenance Required. Poor value for money.
07 May 2026
"Dukes’ Palace and Dukes’ Residence are two separate accommodation concepts within the Dukes’ Collection".We stayed in the Residence in May 2026. Numerous problems were encountered. I contacted the hotel to find a solution. Please see below problems encountered and Official Hotel Response:1) Broken fridge in room.2) Broken mirror in bathroom.3) Broken toilet roll holder in toilet.4) Broken extractor fan in bathroom.5) Teabags weren't restocked.6) Lack of amenities available, no drinks, no milk, no hair dryer/ironing board.7) Broken sink plug in right sink.8) Double bed is two single beds pushed together. Pillows are small cushions, not full length bed pillows.Hotel Response: "We would like to kindly clarify that Dukes’ Palace and Dukes’ Residence are two separate accommodation concepts within the Dukes’ Collection. While guests of Dukes’ Residence enjoy access to certain facilities and services at Dukes’ Palace, including breakfast and the lounge area, the Residence offers a different room category and level of amenities compared to the main five-star hotel experience at Dukes’ Palace itself".Please consider this before booking your holiday. If you want a flawless experience, go for the main hotel, if you want value for money, book elsewhere. The Residence needs a lot of maintenance.
User:danillosouto
Trip type: Couples
Very disappointing experience.
02 May 2026
We booked Dukes Palace Residence after being told it was connected to the main Dukes Palace Hotel and that we could enjoy the same facilities. This is very misleading.Check-in was already a bad start. We arrived at 2:28 PM after an 8+ hour flight and a 1.5-hour train ride, completely exhausted. The receptionist kept insisting we leave our luggage and go explore the city instead of waiting. We stayed in the lobby for 30 minutes, clearly tired, and she made no effort to accommodate us or check if the room could be ready sooner.The biggest disappointment came on our last day. After a long day walking around, we wanted to order room service. Only then were we told: “You are in the Residence, we don’t offer room service. You can order food and come pick it up.”For a place marketed alongside a 5-star hotel, this is unacceptable. The Residence feels more like a random Airbnb using the hotel’s name, but without the service or comfort you would expect.If I had known this beforehand, I would have never booked it.
User:lisa g
Trip type: Couples
Stunning Hotel!
03 Feb 2026
We had such an amazing stay here. The hotel is stunning. We stayed in the annex part. 1 minutes walk to the main hotel. Staff were very professional and friendly. The breakfast was excellent. Large selection, including chocolate!! The bar was lovely, comfortable with a nice atmosphere. Rooms were immaculately clean as was the hotel. Very comfortable bed and plenty of room. The hotel is just around the corner from the main square. There is parking very close too. I would stay here again in a heartbeat! Higher recommended.
User:Sherpa48230188698
Trip type: Couples
Perfect New Year break!
03 Jan 2026
What a fabulous find!! Perfectly located. Only a 1 minute walk to the main hotel. It was lovely to have the peaceful experience of an annex but was also lovely to have a drink in the hotel. All the staff were AMAZING! Especially Maria on reception. The staff couldn't do enough for you. If you asked for anything, it was brought immediately. Our room 33 was Perfectly located. Quiet, extremely comfortable and exceptionally clean. Our room was replenished every day with water, coffee, tea, fresh towels and a tidy. Loved the bathrobes! We visit a lot of countries but this by far has been an unforgettable experience. We didn't eat in the hotel as we like going to different places, so I can't comment, but I have heard the food is very good. I'm already looking at booking again. Fabulous New Year break and just what we needed.
User:F3758AHsarahf
Trip type: Family
Fabulous break to beautiful Bruges
29 Dec 2025
Fabulous hotel, beautifully decorated for Christmas. Situated in the heart of Bruges a short stroll to the Christmas market. Surrounded by fabulous restaurants and quaint shops. Staff are all welcoming professional and hard working. It’s an incredible building with real charm. Secure parking on site and easy drop off.

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Dukes’ Palace Residence

Location

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Sport

Meals

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