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Grand Hotel Casselbergh

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Grand Hotel Casselbergh

locationBrugge, Bruges

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About Grand Hotel CasselberghAbout Grand Hotel Casselbergh

Location

The city hotel is located in the city centre of Bruges, just a few steps from the cathedral and the old town. Guests will also find the market square, main shopping streets, canal tours and the Church of our Lady within a 5-minute walk. The beach in Ostend is approximately 25 km from the historical hotel, Ghent is roughly 52 km away, and Brussels Airport is around 100 km away.

Facility

The hotel welcomes guests in a 5-storey building with a lift and 118 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

Those who wish to stay active while on holiday can enjoy on-site golf. For a fee, cycling/mountain biking is also available. Sport and leisure facilities at the hotel include a gym and aerobics. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Dining facilities include a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Hotel Casselbergh Amenities at Grand Hotel Casselbergh

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

City Centre

80 m

Tourist Centre

80 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4084

Very Good

1097

Average

222

Poor

84

Terrible

73

Recent Reviews: 5560

  • User:World T

    Trip type: Family

    One of the best hotels in Belgium

    rating29 Apr 2026

    Beautiful hotel with wonderful breakfast and comfortable beds. Would stay again

  • User:Sandra P

    Trip type: Couples

    Perfect location

    rating22 Apr 2026

    The Staff and location are perfect. You can be in the square within a minute and the canal view is beautiful. The only thing we would recommend is that the bed, pillows and linens be replaced as they are very worn. It also seems that there is a smoking area near the breakfast room and the smell is off-putting. These are minor things given the location and the staff being superb!

  • User:Amie H

    Trip type: Family

    Find another hotel if you value service

    rating21 Apr 2026

    Beautiful hotel with 0 service. If you are looking for just a nice spacious room it’s fine but there are much better hotels in the area I am sure. This is not a 4 star hotel, perhaps a 3. The staff does not carry bags and stood by while guests struggled to get their bags up the steps. It was almost comical. We were thinking maybe the hotel had a policy to not carry guests bags. Coffee was not replenished in the room and nobody answered the phone at reception. Breakfast was fine but nothing stellar. No takeaway coffee option for guests leaving early. Understand recycling is important but there are options that can be implemented. Overall I would not stay here again or recommend this hotel.

  • User:Steven B

    Trip type: Family

    Perfect Hotel

    rating20 Apr 2026

    Outstanding hotel. Beautiful spacious room with a magnificent view and perfect location. Staff was over the top. Friendly, knowledgeable and so helpful. Terrific stay!

  • User:Michael H

    Trip type: Family

    Our Go To Hotel in Brugge

    rating19 Apr 2026

    The Grand Hotel Casselbergh is without a doubt one of our favourite hotels. It is a beautiful building and the Junior Suite that we stayed in was comfortable with a huge bed and great facilities. It was spotlessly clean. We like to stay in the old part of the building. You will always receive a friendly welcome and all of the staff that we interacted with from the ladies who service the rooms , the bar and breakfast staff and the front of house reception desk are a credit to the hotel. Although the hotel does not serve evening meals, the breakfast in the newly refurbished dining room was excellent with fresh produce every morning and a large selection of both hot and cold food to choose from.There is obviously lots to do in Brugge but if you simply fancy a quiet hour or two the lounge area is beautiful with huge chandeliers and comfortable seating. The hotel itself is in a great location and very close to both local attractions, restaurants and shops. We try and visit Brugge at least once a year and we would not stay anywhere else. Finally when taking into consideration the standard of the hotel and the facilities, even taking into account the current low value of Sterling, I do not think that the cost of staying at the hotel is unreasonable. There are several different types of rooms to suit most budgets.

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