Hotel Acacia

Recent Reviews: 1211

• User: Jo J

  Trip type: Couples

  Very good and friendly

  Very clean and modern room. Good placement of hotel, near to main square and the streets around are full of bars, cafes and restaurants. Nice comfortable and large beds (not too hard like in most hotels!), lovely bathroom and amenities. Staff are friendly and welcoming. We didn't eat at the hotel so can't comment on the food. The only thing I could say is that it would be nice to have a mirror in… Read moreVery clean and modern room. Good placement of hotel, near to main square and the streets around are full of bars, cafes and restaurants. Nice comfortable and large beds (not too hard like in most hotels!), lovely bathroom and amenities. Staff are friendly and… Read more

• User: 321ginger

  Trip type: Couples

  Good hotel, good location, check-in staff not helpful

  The location and rooms were nice. The breakfast was good and the breakfast staff terrific. The average rating came from our initial check-in. The reception staff was very abrupt and bordered on being rude. She seemed as if she could not be bothered with simple questions or requests. The reception staff that evening was different and was quite pleasant and helpful. The woman who initially checked u… Read moreThe location and rooms were nice. The breakfast was good and the breakfast staff terrific. The average rating came from our initial check-in. The reception staff was very abrupt and bordered on being rude. She seemed as if she could not be bothered with simple… Read more

• User: Anthony S

  Trip type: Family

  Money well spent!

  We were treated with respect and appreciation! The room was clean and well air conditioned. The elevators worked great and the breakfast was delicious.!We were treated with respect and appreciation! The room was clean and well air conditioned. The elevators worked great and the breakfast was delicious.!

• User: joanne h

  Trip type: Friends getaway

  Not all it seems

  Located in a lovely quiet street only a few minutes walk from Markt Square. Upon entering the beautiful aroma welcomes you, the chandelier in the entrance is grand, and the floors are polished beautifully, the downstairs is spotless looking. The rooms! that is where it all changed...as soon as we left the elevator, we were greeted to coffee stained walls in the corridoor leading to our room, to ti… Read moreLocated in a lovely quiet street only a few minutes walk from Markt Square. Upon entering the beautiful aroma welcomes you, the chandelier in the entrance is grand, and the floors are polished beautifully, the downstairs is spotless looking. The rooms! that is… Read more

• User: S Z

  Trip type: Family

  Deceptive Practices and Unethical Service

  We’re seasoned travelers and rarely write reviews, but this experience needs to be called out. The staff were unprofessional and used deceptive tactics to upsell services we had not booked. We had reserved a room without breakfast, yet were told, “you have a room with breakfast, correct?” and pushed to confirm it for both days. When I checked and declined, they still attempted to proceed and then… Read moreWe’re seasoned travelers and rarely write reviews, but this experience needs to be called out. The staff were unprofessional and used deceptive tactics to upsell services we had not booked. We had reserved a room without breakfast, yet were told, “you have a r… Read more