Holiday Inn Express Brussels - Grand-Place

Recent Reviews: 132

• User: L7842GBCC

  Trip type: Family

  Good budget hotel in excellent location

  Excellent location, just a few minutes walk from the Grand Place.This is a budget hotel, but it’s clean and tidy, with excellent, helpful staff. So a good option for a family short stay in Brussels.Breakfast was a little lacking, as they’d run out of a few things, but they were very apologetic about it.Drinks in the bar were reasonably priced too.Excellent location, just a few minutes walk from the Grand Place.This is a budget hotel, but it’s clean and tidy, with excellent, helpful staff. So a good option for a family short stay in Brussels.Breakfast was a little lacking, as they’d run out of a few thi… Read more

• User: Eli d

  Trip type: Family

  Wonderful experience

  The hotel was very clean and in an excellent location. It was easy to reach all the main tourist attractions and explore the city. The staff were very friendly and helpful, especially Rigzi, who was always supportive and made our stay more comfortable. We really appreciated the great service, cleanliness, and welcoming atmosphere. Highly recommended!The hotel was very clean and in an excellent location. It was easy to reach all the main tourist attractions and explore the city. The staff were very friendly and helpful, especially Rigzi, who was always supportive and made our stay more comfortable. We real… Read more

• User: Chad M

  Trip type: Couples

  Terrible

  To get to our room you had to walk through the dining room and then down a hall. The only window only looked out to an air shaft so it felt and smelled like a closet. We asked for a different room and were told no. We were there three nights and housekeeping did not touch our room despite our request for new towels (sandpaper) and us hanging the door hanger that read “Housekeeping Please.” Holi… Read moreTo get to our room you had to walk through the dining room and then down a hall. The only window only looked out to an air shaft so it felt and smelled like a closet. We asked for a different room and were told no. We were there three nights and housekeeping d… Read more

• User: Ankeet S

  Trip type: Family

  Great Location

  Great Location and all major spots are walkable distance.. It is more of a budget hotel with limited breakfast and thats why 4 stars and everything was self service.. Hotel Manager, Owner at Holiday Inn Express Brussels - Grand-Place by IHG, responded to this review Dear Ankeet, Thank you for sharing such a valuable review.We are delighted you found our location convenient for exploring Bruss… Read moreGreat Location and all major spots are walkable distance.. It is more of a budget hotel with limited breakfast and thats why 4 stars and everything was self service.. Hotel Manager, Owner at Holiday Inn Express Brussels - Grand-Place by IHG, responded to th… Read more

• User: Ruth W

  Trip type: Friends getaway

  Beware booking may be cancelled at short notice

  Absolutely disgraceful. Our booking was cancelled 7 days before our visit. This was already paid in full and had been booked 5 months in advance. We are a group of 10 friends who now have to find somewhere to stay at short notice. Apparently cancelled due to over booking. Be careful of booking this hotel as I see from another review this has happened before. Hotel Manager, Owner at Holiday Inn… Read moreAbsolutely disgraceful. Our booking was cancelled 7 days before our visit. This was already paid in full and had been booked 5 months in advance. We are a group of 10 friends who now have to find somewhere to stay at short notice. Apparently cancelled due to o… Read more