ibis Brussels Airport

19+ photos

ibis Brussels Airport

Name: ibis Brussels Airport
Address: Bessenveldstraat 17, Brussels, belgium
Telephone: 0204 505 9777
Rating: 3.3

brussels, belgium

About ibis Brussels Airport

location

This hotel warmly welcomes guests in Diegem/Machelen.

facility

The hotel has a lift and features 98 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including golf and a gym.

meals

The dining area includes a restaurant and a bar. Breakfast and lunch are served every day.

Amenities at ibis Brussels Airport

Facilities (11)

Air conditioningLobbyLaundry ServicePlaygroundPetsElevator/ LiftLaundryParkingSmoke detectorSmoking roomsWifi

Building Information (1)

Garden (m²)

Common Area (1)

Reception

General Services (5)

Doctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (2)

Contactless check-in/-outFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (6)

ShowerBathtubHairdryerTVClosetToiletries

Security (2)

Fire extinguishersSecurity Guard

Transfers (1)

Airport Transfers

Location

Diegem, Brussels, Belgium

Bessenveldstraat 17

Nearest airport5km

City centre17km

What's nearby

Nearest airport5km
City centre17km

Check-in from 2:00 PM · Check-out by 12:00 PM

Diegem, Brussels, Belgium

Bessenveldstraat 17

Nearest airport5km

City centre17km

What's nearby

Nearest airport5km
City centre17km

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.3

Average

838 reviews

Value
Rooms
Cleanliness
Service

Excellent79
Very Good292
Average295
Poor110
Terrible62

Recent Reviews: 838

User: AntonioFroio
Trip type: Friends getaway
Not my taste! Not the best service.
One night was more than enough!I booked this hotel because I understood that they offered a shuttle service to Brussels Airport. Unfortunately, I only discovered at check-in that the shuttle service had been cancelled. This was very disappointing, especially since the shuttle was one of the main reasons I chose this hotel.The hotel itself is very basic, with small rooms and uncomfortable beds. Unf… One night was more than enough!I booked this hotel because I understood that they offered a shuttle service to Brussels Airport. Unfortunately, I only discovered at check-in that the shuttle service had been cancelled. This was very disappointing, especially s…
User: 946andersl
Trip type: Business
The best Experience during 25 years travling in a Hotell!!
This is one of the best experiences. Hotell is not classified as a 5 star hotell. But it is fresh and nice. The staff is what makes it so super duper Great! The staff at the lobby is just something else! They just was so natural super friendly and very concerned that I got the best treatment that I ever could imagine. It was amazing. But to tell the truth the rest of the staff in the restaurant, b… This is one of the best experiences. Hotell is not classified as a 5 star hotell. But it is fresh and nice. The staff is what makes it so super duper Great! The staff at the lobby is just something else! They just was so natural super friendly and very concern…
User: Emily4023
Trip type: Couples
Close to the airport, close enough to public transportation
This was a good place to stay. We took the bus from the airport - don't if you have luggage. It's a bit of a hike. Just take a taxi or Uber. It is a bit closer to the tram, a nice way to get downtown when not carrying luggage. Room was comfortable. Not sure I would stay here for more than a few nights, it's convenient for the airport and businesses in the area but not for downtown Brussels. Staff… This was a good place to stay. We took the bus from the airport - don't if you have luggage. It's a bit of a hike. Just take a taxi or Uber. It is a bit closer to the tram, a nice way to get downtown when not carrying luggage. Room was comfortable. Not sure I…
User: Diarmuid D
Trip type: Couples
Receptionist extremely aggressive over the phone, avoid if possible
Called to confirm our booking and was slated down the phone for doing so, embarrassingly bad customer service to potential guests who will now be looking elsewhere for accommodation. Unfortunately had already paid for the room which was a mistake on my part clearly Hotel- cmanager, Owner at ibis Brussels Airport, responded to this review Dear Diarmuid,Thank you for taking the time to share yo… Called to confirm our booking and was slated down the phone for doing so, embarrassingly bad customer service to potential guests who will now be looking elsewhere for accommodation. Unfortunately had already paid for the room which was a mistake on my part cl…
User: Wanderer33882997557
Trip type: Business
The rooms were really clean and the hotel was near the airport which was very convenient for me.
My travel companion and I needed a hotel to stay in for one night in Brussels. We looked up Ibis hoteland we drove there without making prior hooking and good enough, they he two rooms available for us.The rooms were clean and the receptionist was very welcoming.We love our stay there. Hotel- cmanager, Owner at ibis Brussels Airport, responded to this review Dear Wander,Thank you very much fo… My travel companion and I needed a hotel to stay in for one night in Brussels. We looked up Ibis hoteland we drove there without making prior hooking and good enough, they he two rooms available for us.The rooms were clean and the receptionist was very welcomi…

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