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Ibis Brussels Centre Chatelain

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Ibis Brussels Centre Chatelain

locationBrussels, Brussels

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About Ibis Brussels Centre ChatelainAbout Ibis Brussels Centre Chatelain

Location

This hotel warmly welcomes guests in Brussels.

Facility

The hotel has a lift and features 62 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day.

Amenities at Ibis Brussels Centre Chatelain Amenities at Ibis Brussels Centre Chatelain

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

28

Very Good

25

Average

6

Poor

4

Terrible

2

Recent Reviews: 65

  • User:about_uli

    Trip type: Couples

    Good breakfast and service

    rating02 May 2026

    This review refers to the travel period of April 2026 and room 309, travelled as a couple without children. Standard expectations regarding amenities and food, not luxury travelers.Hotel OverviewBoutique hotel with 64 rooms on 5 floors.The reception, lounge, and breakfast area are attractively furnished.The Wi-Fi was good, and there are two German TV channels available.The location is good, the city center is easily accessible by public transport.There are approximately six parking spaces at the hotel, but they are very narrow, so you should either be able to park well or have a small car.There is also a pleasant outdoor area in the courtyard where you can have breakfast.FoodThe breakfast buffet is good and available from 6:30 to 10:00 AM, offering a wide selection of savory and sweet dishes.Room 309We booked a standard room, but we would definitely recommend a superior room, as these face the garden and are significantly quieter and a bit larger.Our room faced the street, and the windows are poorly soundproofed, so it was very noisy all night. The room is very small, and the bed is positioned with two sides against a wall. There is also no refrigerator in the room.Staff/Service: Absolutely friendly and helpful. Hotel- cmanager, Owner at Ibis Brussels Centre Chatelain, responded to this review Dear Uli, Thank you for reviewing your visit to our hotel.We are delighted that you enjoyed our breakfast selection and found our team friendly and helpful during your stay. It's wonderful to know the Wi-Fi connectivity and TV options contributed positively to your experience.However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We take note of your comments regarding the room's amenities and layout, and we appreciate your suggestion to consider a superior room for future visits. While our standard rooms are compact by design, we aim to balance comfort and practicality for all guests.Additionally, we are pleased you appreciated our convenient location and the tranquil courtyard area. These elements are central to providing a welcoming environment for both leisure and business travelers.We would love to have you return in the future. Kindest regards,Antoine Steyt, General Manager

  • User:MIkePM74

    Trip type: Couples

    Great value accommodation close the city centre

    rating23 Apr 2026

    A great overnight option if your ok with a very small room. Really well presented hotel just outside the city centre. There is a bus stop just opposite the hotel which I believe takes you straight into the city centre, however we walked it in about 30 mins. Good secure, but tight underground parking for €15 euros a night. This is a great hotel if your looking for an affordable overnight option. However, whilst the size of the room didn't really bother my wife and I. It may not be for everyone. Hotel- cmanager, Agency / Consultant at Ibis Brussels Centre Chatelain, responded to this review Dear Guest,Thank you for taking the time to send us your rating.We are delighted that you found our hotel to be a great value option close to the city center. It’s wonderful to hear you appreciated our secure parking and convenient access to public transport.We are also glad the room’s layout suited your needs during your stay. Walking to nearby attractions allows guests to enjoy Brussels’ charm, and we’re happy you made the most of it.Your kind words about our affordability mean a lot to us. We strive to provide comfortable stays without compromising on quality.We hope to have the opportunity to welcome you again soon.Best regards,Antoine Steyt, General Manager

  • User:Renata K

    Trip type: Family

    Enjoyed our stay

    rating13 Apr 2026

    Enjoyed staying at this hotel. Comfortable and simple. Very clean. Welcoming staff.Location was great with beautiful park nearby, cafes,restaurants and bars Hotel- cmanager, Owner at Ibis Brussels Centre Chatelain, responded to this review Dear Renata,It was a pleasure to receive this great review.We’re delighted you found comfort in our rooms and enjoyed the welcoming atmosphere our team strives to provide.It’s wonderful to hear our location added convenience to your stay, with the park and local dining spots just steps away. Your mention of cleanliness especially encourages us to keep upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Antoine Steyt, Front office Manager

  • User:BartT798

    Trip type: Family

    Lovely hotel - perfect location

    rating20 Feb 2026

    Lovely, newly refurbished, hotel.Great central location.Well equiped rooms.Friendly and welcoming staffWill certainly be comming back for our next stay in brussels. Hotel- cmanager, Owner at Ibis Brussels Centre Chatelain, responded to this review Dear Guest,Thank you for choosing our hotel and for taking the time to write a review.We’re thrilled your experience at ibis Brussels Centre Châtelain met your expectations.It’s fantastic you appreciated our central location and found the rooms well-equipped. Our team takes pride in creating a welcoming environment, and we’re delighted their friendliness made your stay enjoyable.We all hope we have the pleasure of seeing you again very soon.Best wishes,Antoine Steyt, Front office Manager

  • User:kirsty s

    Trip type: Couples

    Great location

    rating10 Feb 2026

    I chose the location for the proximity to the conference I was attending. Rooms are compact, urban feel and modern bathrooms. If you want a larger room and a double bed you can get into from both sides, upgrade to a room overlooking the garden. Room was very clean. Hotel staff were helpful and friendly. Hotel- cmanager, Owner at Ibis Brussels Centre Chatelain, responded to this review Dear Kirsty,Thanks for your positive review.We are delighted the location suited your needs for the conference. Our team works hard to maintain modern facilities, and we are glad you found your room clean and well-kept.We regret that the space in your room felt limited. Our standard rooms are compact, designed for efficiency, though we do offer larger options overlooking the garden for guests needing more room.Nonetheless, we appreciate your kind words about our staff's attentive service. It was our pleasure to assist you during your stay.We all hope to welcome you back.Best wishes,Antoine Steyt, Front office Manager

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