Le Grand Colombier

Recent Reviews: 144

• User: Elena P

  Trip type: Friends getaway

  Don’t go here

  ABSOLUTELY DONT GO HERE THERE WAS A MOUSE IN THE ROOM AND NOBODY HELPED. there was no active reception and when we called they told us that we had to wait until next morning so we didn’t sleep all the night (including the mouse) Also all was very dirty, the only good thing is that it is located near the centre but there are many better hotel across the street.ABSOLUTELY DONT GO HERE THERE WAS A MOUSE IN THE ROOM AND NOBODY HELPED. there was no active reception and when we called they told us that we had to wait until next morning so we didn’t sleep all the night (including the mouse) Also all was very dirty, the on… Read more

• User: Leeanne O

  Trip type: Family

  Centrally located

  Hotel is centrally located in Brussels. Easy to access off the main shopping area. The lady who checked us in (didn't get her name) was super helpful and Informative about where to go and where to avoid whilst visiting. Rooms were clean and spaciousHotel is centrally located in Brussels. Easy to access off the main shopping area. The lady who checked us in (didn't get her name) was super helpful and Informative about where to go and where to avoid whilst visiting. Rooms were clean and spacious

• User: Compass11093791048

  Trip type: Friends getaway

  Got locked out from our room and super bad service

  We came back to our room around 2 at night and the keycard to our room was suddenly deactivated so we couldn’t get in to our room at all! No staff at the hotel and or any way to get in contact with them as the phone number just went to the reception. No other 24h service or emergency number! We had to stay in the reception the whole all night and without any sleep. When the receptionist finally ca… Read moreWe came back to our room around 2 at night and the keycard to our room was suddenly deactivated so we couldn’t get in to our room at all! No staff at the hotel and or any way to get in contact with them as the phone number just went to the reception. No other… Read more

• User: F2075PXjamesy

  Trip type: Family

  Terrible hotel

  We booked this with booking and the pictures were nothing like reality. The rooms were falling apart, no air conditioning and a small fan. The TV came with lots of instructions but still only had one channel. Our room had 2 windows that looked onto the main corridor and just two small curtains to prevent people looking in. No one was on reception for our entire stay so could not even complain. ???… Read moreWe booked this with booking and the pictures were nothing like reality. The rooms were falling apart, no air conditioning and a small fan. The TV came with lots of instructions but still only had one channel. Our room had 2 windows that looked onto the main co… Read more

• User: Heike432

  cancellation fee despite of closed (corona) frontiers

  We planned to stay for five days in Brussels in this hotel, but Belgium closed the frontiers for corona. Nevertheless the hotel debited my visa card with 50 % of the accommodation costs. My lawyer could not help. The only chance I have will be to look for a lawyer in Brussels who will bring an action.We planned to stay for five days in Brussels in this hotel, but Belgium closed the frontiers for corona. Nevertheless the hotel debited my visa card with 50 % of the accommodation costs. My lawyer could not help. The only chance I have will be to look for a la… Read more