Le Louise Hotel Bruxelles - Mgallery

Recent Reviews: 246

• User:CR2015BXL

  Trip type: Business

  Good base

  23 Apr 2026

  Stayed 4 nights here. Very good location, comfy beds and nice showers. Was quiet in the night. Internet was mostly good. Room could be a bit bigger and minibar included for Gold members. Rest was fine. Friendly staff.

• User:Manish P

  Trip type: Family

  Excellent

  17 Apr 2026

  Love this hotel! Stayed 3 nights and explored so much.The location is incredibly convenient,its walking distance to bus/tram connections.The breakfast each morning was fantastic,with great variety and high quality options - such a nice way to start the day.All the staff was wonderful and helpful.I wanted to extend my deepest thanks to concierge Mariano for going above and beyond to make my daughters 7th birthday truly unforgettable.The surprise treat you arranged was such a thoughtful and heartwarming gesture - her face lit up with pure joy, and its a moment we'll cherish forever.We are so grateful and will always remember your thoughtfulness. Salomé CHOTARD, Marketing at Le Louise Hotel Brussels - Mgallery Collection, responded to this review Dear manishpFSX, Thank you very much for taking the time to share such a wonderful review following your recent stay at Le Louise Hotel Brussels - MGallery Collection.We are truly delighted to read that you enjoyed your 3-night stay and had the opportunity to explore Brussels so easily thanks to our convenient location and nearby transport connections. It is also a pleasure to know that our breakfast selection was a highlight of your mornings and contributed to a great start to your day.Most importantly, we are deeply touched by your kind words regarding concierge Mariano. Creating memorable moments for our guests is at the heart of what we do, and we are thrilled that your daughter’s 7th birthday was made truly special. We will of course share your heartfelt message with Mariano, who will be very happy to know his gesture brought such joy to your family.Thank you once again for your warm feedback and trust. It would be our pleasure to welcome you back in the future for another equally memorable stay.Sincerely,Salomé.CEcommerce Marketing Manager

  Read more

• User:SFBayTraveller

  Trip type: Solo travel

  Wonderful find!

  22 Mar 2026

  What a wonderful find! This boutique hotel was perfect in so many ways. The room was large, updated, and very clean. I had a great view from my window. The staff is very hospitable and what I would expect at a 5 star hotel. The only thing that I would be critical of was the restaurant. It was more of a 4 star restaurant. The waitress gave me the wrong meal and they charged me for breakfast even though I didn’t eat there. But, back to the good stuff: the location is great and I felt very safe. -Shopping all around and you can walk to the Ferris wheel and jump on one of the tour busses there or walk down the hill to more sites. I recommend this cute hotel! Salomé CHOTARD, Marketing at Le Louise Hotel Brussels - Mgallery Collection, responded to this review Dear SFBay Traveller, Thank you very much for taking the time to share your experience at Le Louise Hotel Brussels. We are thrilled to read that you found your room spacious, clean, and comfortable, and that our team made you feel welcome—the safety, comfort, and happiness of our guests are always our top priorities.We sincerely apologize for the issues you experienced at our restaurant regarding your meal and breakfast billing. Please rest assured that we have shared your feedback with our team to ensure such situations are addressed promptly and do not happen again. Your comments are invaluable in helping us improve our services.We are delighted that you enjoyed our central location and the easy access to shopping, sightseeing, and the Ferris wheel. It’s wonderful to know that our hotel’s charm and surroundings contributed positively to your stay.Thank you again for highlighting the positive aspects of your visit. We truly hope to welcome you back to Le Louise soon for an even more seamless and memorable experience.Warm regards,Salomé.CEcommerce Marketing Manager

  Read more

• User:BelieverMI

  Trip type: Couples

  Didn't get the Luxury vibe

  19 Feb 2026

  The Le Louise Hotel Brussels is a good hotel in a great location. The check-in was quick and easy. The staff was very friendly and helpful. The rooms are adequate but not luxurious by any means. Breakfast was very good. Not sure how Accor includes this hotel in their Luxury division along with Raffles and Fairmont. Salomé CHOTARD, Marketing at Le Louise Hotel Brussels - Mgallery Collection, responded to this review Dear BelieverMI, Thank you very much for taking the time to share your experience regarding your stay at Le Louise Hotel Brussels – MGallery Collection. We truly value all feedback from our guests, as it helps us continue to improve our services.We are delighted to hear that you found our location convenient, our check-in process smooth, and our team friendly and helpful. Your positive comments about our breakfast are also much appreciated.We also appreciate your candid feedback regarding the room and the perception of luxury. At Le Louise, we aim to provide a boutique-style, refined experience that emphasizes comfort, personalized service, and attention to detail, even if our style differs from more classic “luxury” hotels. Your comments will be shared with our team as we continuously strive to enhance the experience for all our guests.We hope to welcome you back in the near future, and we will do our best to make your next stay even more enjoyable.Warm regards,Salomé C.Ecommerce Marketing Manager

  Read more

• User:Jepete

  Trip type: Friends getaway

  Comme ci, comme ça

  18 Jan 2026

  We booked this as a weekend get together for two friends of 40 plus years looking forward to a good catch up and a bit of luxury whilst exploring Brussels.One good thing about this hotel is its very convenient location. A very short stroll from the Louise metro station, we could be at the Gare Zuid/Midi for the Eurostar (and very regular services to beautiful Ghent) within 15 minutes. It was surrounded by high end shops and close to the city's museums and galleries - perfect for us. I had emailed the hotel prior to arriving to ask for restaurant recommendations (I had even written in my best French...) and had received no reply, so my expectations were slightly dulled prior to arrival. It is a very compact hotel and the corridors and rooms felt not very different to what you would expect from a basic, budget hotel. The beds were very comfortable and the bathroom had lovely toiletries from L'Occitane. Coffee and herbal teas plus water was provided but no biscuits or -heaven forbid- Belgian chocolate. It all seemed a bit "budget" despite the price tag. We enjoyed a cocktail in the bar on our first night, prior to dinner at an excellent local restaurant, La Vigne (I will recommend it to you because if you ask the hotel they won't reply ...) . The bar felt that bit special and we enjoyed our time there. Unfortunately on our second and final night, the bar was inexplicably shut and everyone was shunted into the breakfast room/restaurant which lacked any kind of atmosphere and was very busy with people eating/ trying to have a relaxing pre dinner drink. It didn't work and just made the hotel facilities seem even leaner.Breakfast was adequate but it's by no means a spectacular buffet. Staff were friendly and helpful.Would I go back? Possibly, but I would expect the price to represent the quality of the hotel. Don't expect a luxury experience, because you will be disappointed. Salomé CHOTARD, Marketing at Le Louise Hotel Brussels - Mgallery Collection, responded to this review Dear Jepete,Thank you for sharing your detailed feedback following your recent stay at Le Louise Hotel Brussels. We truly value hearing from our guests, as it helps us continually improve.We are sorry to hear that your experience did not fully meet your expectations. Regarding your prior email requesting restaurant recommendations, we could not locate any record of this correspondence or your reservation in our system. Could you please provide us with more details about your booking? You may also contact our Front Office Manager directly at adrien.saelen@accor.com , and we would be happy to look into this matter for you.We are glad you enjoyed the hotel’s location, the comfort of your room, and your first visit to our bar. We regret that the bar was closed on your second evening and that the atmosphere did not meet your expectations. Your comments about breakfast and the hotel’s facilities have been shared with the relevant teams to ensure we are providing a consistent and enjoyable experience for all our guests.We appreciate your constructive observations and hope to have the opportunity to welcome you back in the future, with the aim of providing the full luxury experience you were hoping for.Kind regards,Le Louise Hotel Brussels - MGallery Collection

  Read more