Manhattan

Recent Reviews: 265

• User:Guide12723969357

  Trip type: Solo travel

  Avoid at all costs! BED BUGS

  09 Apr 2026

  Bed bugs galore! Wouldn't refund me, spent the night walking the streets. Rooms were very dated and dusty. Rattly old lift that doesn't seem safe, so I opted for the stairs. It reminded me of the hotel in The Shining, a real house of horrors. Avoid at all costs!! I only booked as my coach back to England got cancelled last minute. Worst rated hotel in Brussels for good reason!

• User:Kimberly C

  Trip type: Family

  American Horror Story in Brussels

  21 Jun 2024

  This is the most disturbing place I’ve ever been. Straight out of a horror movie. It is not a hotel, it is an extremely old hostel. There were homeless people in what they called a lobby. The lift was terrifying. We went to the room, opened the door, and immediately turned around and left. The place is filthy, full of bugs, smelled of cigarettes, and the front desk man was very unfriendly. I called the service that I booked it through, and told them that they need to remove it from their agency. I cant say enough negative things about this place. Stay away. 😳😟🤮

  Read more

• User:GrandTour59513291198

  Trip type: Couples

  THIS HOTEL MUST NOT EXIST !!

  21 Apr 2024

  The most terrible place i have ever been, dirty everywhere , bugs everywhere . The elevator was a nightmare , staff not friendly . Breakfast was only bread salami and a small piece of chesse . Disscusting . OMG WHERE DID I GO. If you reserve for your vacations please do yourself a favour by canceling it and you will thank me later .

• User:çiğdem y

  Trip type: Couples

  İğrenç Otel...

  14 Feb 2024

  sakın sakın ha o gün havalimanında kalmayalım diye gecenin bir yarısı mecburen kalmak zorunda kaldık 8. katı verdi adam. Arkadalar küf kokusundan uyuyamadık hasta olduk ertesi güne. 85 euromuz boşuna gitti anlayacağınız..We had to stay in the middle of the night so we wouldn't have to stay at the airport that day. The man gave us the 8th floor. Guys, we couldn't sleep because of the musty smell, we got sick the next day. As you can see, 85 euros were wasted..

  Read more

• User:Passenger28352188674

  Trip type: Friends getaway

  AVOID!!! BEDBUGS, DISGUSTING ROOMS & HORRIBLE STAFF!! SLEEP IN A DUMPSTER FOR A NICER EXPERIENCE

  25 Oct 2023

  How to sum up my stay here? NIGHTMARE. We all know the continent has a bedbug problem at the moment. However, I wasn't expecting to be met with anger and complete flippancy when I requested a new room when I discovered mine was infested. Where to begin.... the whole place smells like mould. The rooms were FILTHY. Carpet stained, someone punched a hole in the bathroom door, instead of duvets they have brown blankets that look and smell like they've never been washed. When I asked for a new room, the staff were incredibly rude. They spoke to me as if I had kidnapped their families for ransom. They gave me a key for a new room *without checking it for bedbugs first*. When I went in, I pulled back the sheet and discovered stains and a couple of live bugs. I told the staff, and the old woman working there asked me to show her, so I brought her to the room and showed her. She picked up the bug that was still crawling on the sheet and said "it's all good now" over and over. I feel she was trying to use our language barrier to her advantage. I have moderate French, and the person I was travelling with is fluent. I used a translation app and spoke to the staff in french, but they made no effort to respond. The man at the reception just shrugged when I told him there were bedbugs in our new room. When I asked for a refund things got hairy. The man and woman spoke to each other in French angrily. The man typed something into his card machine and told me to put the card I paid with in, which I did, but the refund wouldn't work. After trying twice more, I gave him my IBAN and asked him to transfer me the money. He was very annoyed that I'd done that - I suspect he wanted me to walk away with nothing. To top it off, when I went to change clothes before leaving (the advice is to leave clothes exposed to bedbugs behind) a woman knocked on the door and told me to hurry up. Avoid this place like the plague. You could get the same experience sleeping in a dumpster, but it would probably be cleaner, and you wouldn't have to deal with rude staff. A truly horrible introduction to a beautiful, vibrant city.

  Read more