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Novotel Wavre Brussels East

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Novotel Wavre Brussels East

locationWavre, Brussels

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About Novotel Wavre Brussels EastAbout Novotel Wavre Brussels East

Location

Although this business hotel is situated in a serene location amidst wooded hills, it is still conveniently close to the motorway. Brussels city centre is just a 25-minute drive away and families will welcome the fact that the Walibi Belgium leisure park is within walking distance of the accommodation. Louvain-la-Neuve University is approximately 6 km away. Bierges-Walibi train station is just 500 m from the hotel and the airport can be reached within 25 minutes by car.

Facility

100 single rooms and 102 double rooms are located on 2 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 7 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, volleyball, basketball and golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include bed and breakfast and half board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Wavre Brussels East Amenities at Novotel Wavre Brussels East

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Basketball

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      Billiards/Snooker

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      Bocce

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

Map preview

Around this property:

Train Station

500 m

City Centre

1.1 km

Golf Course

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

82

Very Good

146

Average

113

Poor

48

Terrible

34

Recent Reviews: 423

  • User:S L

    Trip type: Family

    Would Return Here

    rating09 May 2026

    Great location for Walibi!Lovely reception area.Didn't eat here so cannot comment on breakfast.We had a twin room with sofa bed which was lovely and modern. My only moan was after unpacking we had to move room as the fridge did not work.We did not go in the pool as the water felt very cold and in all honesty it did not look very inviting.Reception staff very helpful; cannot fault them at all.We will return when we next visit Walibi! Hotel- cmanager, Owner at Novotel Wavre Brussels East, responded to this review Dear Guest, Thank you for providing us with your candid feedback.We are delighted you found our reception area inviting and our staff helpful during your stay.However, we sincerely regret the inconvenience caused by the appliance malfunction and the pool conditions. Our team has reinforced maintenance protocols to address these rare occurrences.Nonetheless, we are thrilled you enjoyed the modern comfort of your room and our convenient location near Walibi for your adventure-filled visit.We look forward to welcoming you back. Best wishes,Flore MAQUIGNY, Hotel Manager

  • User:Daniel M

    Trip type: Friends getaway

    Underwhelming

    rating11 Jul 2025

    The hotel smells musky throughout, and rooms were in need of repair, the temperature in the room wouldn’t set below 20 degrees which made it uncomfortable to sleep with the thick duvets. A large sign on the fridge invites you to enjoy the contents, however no water or anything else is provided. We walked out in the evening and on return the hotel driveway is unlit and therefore dangerous to walk along as a pedestrian, the car park also had overflowing bins. Upon grabbing a towel after showering I found brown stains on it so instead dried off with a hand towel. I alerted reception on my departure so they could remove the towel from use, however the staff member was disinterested. Hotel- cmanager, Owner at Novotel Wavre Brussels East, responded to this review Dear Daniel,Thank you for sharing your feedback with us.We are sorry that your stay did not fully meet your expectations. Our rooms feature individually controlled air conditioning systems, and our team is always available at the 24-hour reception to assist with any adjustments. Regarding the towels, we replace them daily unless guests request otherwise, and additional amenities can be provided upon request.Your feedback about the outdoor areas has been noted. We maintain regular cleaning schedules and appreciate you bringing this to our attention. Please know our staff undergoes continuous training to ensure attentive service.We hope to welcome you back for a more enjoyable experience.Best regards,Flore MAQUIGNY, Hotel Manager

  • User:Cindy-Pat-H

    Trip type: Family

    Superb!

    rating31 May 2025

    This is one of the best hotels I have ever visited. The minute you enter, the atmosphere is so welcoming. The lobby area is spacious and comfortable with an area for kids to play and enjoy their time alongside a large babyfoot. There is also enough space for business people who want to work and the hotel management makes sure the ambiance is calm and quite to focus on work. I enjoyed working in the evening, with a nice drink from the bar. You can also enjoy a simple meal at the lounge, read a book or even meet people and mingle. The room was very comfortable and clean - very well maintained. The bed was comfortable. Bathroom was super clean. You can enjoy a selection of shampoo and shower gel from Rituals! The doorways smell good. The whole hotel area is clean. I personally enjoyed the pool outside and the loungers. Breakfast was good... enough selection of food, constantly filling up what's missing. The first day it was super crowded and the waiters were not finding time to clean tables after people leave it. So this was taking a bit of time. More staff was needed on that day, but everything went well. The hotel has a huge parking area and electric chargers too. The hotel is super close to Walibi/Aqualibi, walking distance. You also have supermarkets, restaurants & fast food places nearby.The staff were always helpful be it with providing information or service.All in all, it was a great experience and definitely looking forward to another visit and stay at this Novotel Hotel with my family. Hotel- cmanager, Owner at Novotel Wavre Brussels East, responded to this review Dear Cindy,Thank you for sharing your opinion after your recent stay.Your glowing review fills us with immense joy.The welcoming ambiance of our establishment, combined with our versatile common areas, creates the perfect environment for both leisure and business travelers. The pristine accommodations and premium amenities, including our exclusive Rituals collection, reflect our dedication to exceptional hospitality.However, we sincerely regret the temporary staffing shortage during the breakfast service. Our team strives to maintain swift table turnover, particularly during peak hours.Nonetheless, we are delighted that you found value in our convenient location near Walibi/Aqualibi, appreciated our extensive parking facilities with electric charging stations, and experienced the genuine warmth of our dedicated staff members.It would be a pleasure to welcome you back.Best wishes,Antoine STEYT, General Manager

  • User:jackc_1992

    Trip type: Family

    Modern, clean and fantastic location

    rating26 Oct 2024

    We stayed here whilst on a European road trip to multiple theme parks so stayed here for Walibi Belgium. The location was ideal for the park and could walk across the street. There was a supermarket near by along with some restaurants and shops.The hotel itself was fantastic - modern, comfortable. We had 3 of us in a room with a double bed and single sofa bed. There was plenty of room. The beds were comfortable and bathroom large and clean. Parking was free which was great, and seemed to be plenty of parking, especially if you have an EV.We'd definitely stay here again! Hotel- cmanager, Owner at Novotel Wavre Brussels East, responded to this review Dear Guest, Thank you for this great review.We are thrilled to hear that your stay with us was so enjoyable and met your expectations for a comfortable and convenient experience.We are delighted that you appreciated the modern amenities, the spaciousness of your room, and the comfort of our beds. It is great that you found the bathroom to be large and clean, which is a testament to the dedication of our housekeeping team. Moreover, we are pleased that the complimentary parking and its ample space added to the convenience of your visit, particularly for EV users with our substantial Tesla charging facilities.We look forward to welcoming you back soon. Kind regards,Flore Maquigny Front Office Manager

  • User:Sarah K

    Trip type: Friends getaway

    Excellent rooms, no evening food.

    rating17 May 2024

    Pros: hotel rooms well appointed, and communal areas are spacious and modern. Cons: no evening food available, and were challenged when ordering food for delivery. When we arrived in the morning prior to our day at Walibi Belgium theme park, we asked at the reception desk whether there would be food served in the evening. The staff advised it was likely a buffet would be available. When returning to check in at 6:30pm, the staff told us no food was available. We went to our room, which was clean and well appointed, and returned to the bar area to order drinks and sit outside in the garden area. We then ordered pizza to be delivered. When the pizza arrived, bar staff/reception staff attempted to challenge us and say we had to eat it in our room and not outside. We advised that because there was no food available as previously advised, we wanted to eat our pizza with the drinks we had ordered and paid for. We were then told to take the packaging to our room as they were unable to dispose of it. For a chain hotel which is not at the bottom of the Accor chain, I am appalled there is no evening food availability and staff challenge guests when ordering food in. Despite the great rooms and pleasant communal area, food is a basic amenity that should be available or, at the very least, notified in advance not to be available. Hotel- cmanager, Agency / Consultant at Novotel Wavre Brussels East, responded to this review Dear Sarahkh,Thank you for taking the time to share your review.We are pleased to hear that you found the rooms well-appointed and our communal areas spacious and modern, reflecting the care we take in maintaining our facilities for guest comfort.However, we regret to read about your experience. While we offer a range of snacks at the bar, we understand the inconvenience caused when expectations are not met. Additionally, we apologize for any misunderstanding that occurred when you ordered pizza for delivery; our intention is to ensure a pleasant environment for all our guests. Please rest assured, we continually strive to deliver a complete and satisfying experience for our guests.We certainly hope that we can welcome you back again. Best regards,Jean-Christophe Imbert, General Manager

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