Pentahotel Brussels Airport

Recent Reviews: 497

• User:349natalyav

  Trip type: Family

  Good 1 night stay

  14 Feb 2026

  Good experience,tasty coffee in the morning, for a reasonable price.Friendly and polite reception staff.Comfortable bed and pillows.Parking is 19€ per night, but we just parked our car on the street,it was fine. Hotel Manager, Owner at Pentahotel Brussels Airport, responded to this review Dear Natalya,Thank you for sharing your opinion about your time at our hotel.We are delighted you enjoyed your stay and found our coffee to your liking along with our value-driven offerings. Our team takes pride in ensuring every guest feels warmly welcomed.We regret any inconvenience regarding on-site facilities. Street parking near the hotel remains a convenient alternative many guests appreciate.It was a pleasure to provide you with a restful night's sleep through our comfortable bedding. We hope to welcome you back soon for another pleasant experience.We look forward to seeing you again in the future. Kindest regards,Guest Service

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• User:robby201274

  Trip type: Business

  Cosy hotel, super friendly staff but super small standard room .

  05 Oct 2025

  Cosy atmosphere… feels like an American bar with pool table and wide range of drinks at acceptable prices in the area… seats, sofas.. everything is there to give you a pleasant feeling… Only issue, the room and beds I got were extremely small. Hotel Manager, Owner at Pentahotel Brussels Airport, responded to this review Dear Robby,Thank you for choosing our hotel and for sharing your experience.We're delighted you appreciated our Pentalounge's inviting ambiance with its eclectic mix of social spaces and around-the-clock offerings.However, we regret your experience with the room dimensions. Our Standard Rooms are thoughtfully designed to maximize functionality in compact spaces while maintaining comfort through premium bedding and climate control.Nonetheless, it's rewarding to hear our team's warm hospitality stood out during your stay. Their dedication to creating memorable moments remains available 24/7 at your convenience.It would be a pleasure to see you again on a future occasion. Kind regards,Menno de Richemont, Regional Director Belgium

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• User:stragunov

  Trip type: Business

  Satisfied

  10 Sept 2025

  Friendly staff, good rooms and a nice accomodation. Would recommend it to others. Gym and bar included! Nice terrace! Coming back! Hotel Manager, Owner at Pentahotel Brussels Airport, responded to this review Dear Guest,Thank you for taking the time to share your positive feedback.We're delighted you appreciated our team's welcoming approach and found your room comfortable for your needs. It's particularly rewarding to know you enjoyed access to our 24-hour fitness facilities, around-the-clock bar service, and outdoor terrace spaces.Your willingness to recommend us to others means the world to our team. We're already looking forward to your next visit to continue providing the relaxed yet attentive service that defines our Pentalounge spirit.We all look forward to the pleasure of welcoming you again.Kindest regards,Menno de Richemont, Regional Director Belgium

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• User:khalid a

  Trip type: Business

  2 weeks stay

  07 Apr 2025

  I stayed at this hotel for two weeks while in town for work. Overall, it was a great experience. The hotel is spotless and calm, which made it perfect for relaxing after a long day.The staff were extremely helpful and provided excellent service throughout my stay. The room service was efficient and reliable, and the breakfast was decent.For the price, I think this hotel offers great value. Hotel Manager, Owner at Pentahotel Brussels Airport, responded to this review Dear Alida,Thank you for taking the time to share your detailed feedback about your two-week stay with us.We are delighted that you found our establishment to be an excellent choice for your extended business trip. Our dedicated team takes great pride in maintaining pristine surroundings and creating a tranquil environment where guests can unwind after their professional commitments.Your kind words about our attentive staff members and efficient room service are greatly appreciated. Our team works around the clock to ensure seamless service, with our full menu available 24/7 to accommodate diverse schedules and preferences. The positive remarks about our value proposition reflect our commitment to delivering premium hospitality at competitive rates.We would be honored to welcome you back during your next business trip to Brussels.Best regards,Menno de Richemont, Regional Director Belgium

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• User:Liam W

  Trip type: Couples

  Nice Hotel, world class staff.

  16 Aug 2024

  The staff are the pride and joy of this place. A good all rounder. Rooms are clean and cosy, bar is a nice chilled out vibe with music quiet enough for a good chat but loud enough so you can't hear the people behind you. Nice pool table and the gym was fairly equipt and I was able to get a good workout with the equiptment after a little creative thinking. There's some noise from the hotel next door but a pair of ear plugs and your sorted.We stayed for one night on an interrailing trip and when we arrived there was a problem with the Aircon in our room, we had a nightmare two nights ago with a room that felt like a sauna so we were nervous until Jaoa upgraded us to a superior for the night, later we had issue with some train business and Jaoa was incredibly helpful and actually printed our train passes so we were set for the morning (this is at 10.30 pm)It's a 6 or 7 hotel, nothing crazy, but the staff are world class. Thank you Jaoa and team for making it a great night Hotel- cmanager, Owner at Pentahotel Brussels Airport, responded to this review Dear, Thanks for your review about our hotel.We are delighted that you found our rooms clean and inviting, and that our bar provided the ideal atmosphere for relaxation and conversation. Our team strives to create a welcoming environment, and it's wonderful to hear that our pool table and fitness facilities contributed positively to your stay.However, we regret to hear about the inconvenience caused by the noise and the initial issue with the air conditioning. We understand the importance of a peaceful environment and a well-functioning climate control system for a comfortable stay. We are sorry that our quality of service did not meet your expectations. We will follow up on your comments to ensure our usual high standards going forward.Finally, we are pleased that our staff, particularly Joao, were able to assist you so effectively, ensuring that your interrailing trip could proceed smoothly. The support provided with your train passes and the attentive service exemplify the dedication we have to guest satisfaction.We are hoping to welcome you back in the near future. All the Best.Guest Service

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