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Pullman Brussels Centre Midi

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Pullman Brussels Centre Midi

locationBrussels, Brussels

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About Pullman Brussels Centre MidiAbout Pullman Brussels Centre Midi

Location

The hotel is located within the international train station of Gare du Midi (easy access to the rest of Belgium, international travel with Thalys and Eurostar), and just a 15 minute walk from Grand Place Brussels, Rue Neuve and Manneken Pis.

Facility

The hotel has 2 lifts and features 237 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and a beauty salon. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Pullman Brussels Centre Midi Amenities at Pullman Brussels Centre Midi

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1301

Very Good

872

Average

197

Poor

70

Terrible

63

Recent Reviews: 2503

  • User:78lucyt

    Trip type: Couples

    Perfect place for train travellers

    rating25 May 2026

    We were booked in this hotel as we had arrived by Eurostar and were leaving the following morning by train to Germany. The hotel is extremely well located for this purpose with access directly to the station. The room whilst small was comfortable and well equipped. Shower over the bath and nice towels. It is a little out of the main town but we walked into the centre, lots of building work going on around the hotel. Breakfast was included and there was loads of choice and all good quality.

  • User:Charles L

    Trip type: Couples

    A terrible experience

    rating17 May 2026

    It was a disastrous experience, starting from check-in. The room they firstly offered was totally different from the picture shown in the app, in respect of interior and room facilities. When we reached the front desk, we were told it was of the same room type but we do not accept it. Eventually, we were arranged with another room that was supposed to be but was told contemptuously that we were "upgraded" for free. During our stay, they said they had no house keeping. Surprisingly, someone did enter our room to fill the coffee capsule but no any single house keeping stuff was made. Worse, the glass alongside the bathtub did not block the water from running out while showering. So, together with no house keeping service, our bathroom stayed wet for 2 nights. When we asked for clearing the filled trash bin, we were only told that there was no one to deliver the service. When we check-out at 5 am, to catch the train, there were no staff at the front desk to assist. Putting the key card into collection box was the only choice. We even could not find anyone to leave our comments. The only good thing was the extraordinary location connecting to train station. I also work in the hotel industry at front desk and this is not a proper service!! Really Bad! 😮‍💨😲👎🏻 Hotel Manager, Owner at Pullman Brussels Centre Midi, responded to this review Dear Guest,We appreciate your feedback and regret that your experience fell short.We appreciate your recognition of our prime location connected to the train station, which offers unparalleled convenience for travelers.That said, we sincerely apologize that your experience fell short in several areas. Our 24/7 front desk team is always available to assist guests, and we regret this was not your experience during your early departure. We have reinforced our housekeeping protocols to ensure daily services align with guest preferences unless otherwise requested. Your feedback about the bathroom has been shared with our maintenance team for immediate review, as we strive to uphold our standards for functionality and comfort.We hope you will consider staying with us again in the future. Best regards,Jade-Niota, Guest Relations

  • User:BBAALY

    Trip type: Family

    The Ultimate Hub for Families – Seamless Airport & Eurostar Connection

    rating18 Apr 2026

    Our one-night stay at the Pullman Brussels Midi Station was flawlessly convenient for our family of four.Location & Logistics:The logistics couldn’t have been easier. We took the train from the airport directly to Midi Station, and after our stay, we caught the Eurostar to London. The Eurostar entrance is right next to the hotel, connected by a covered walkway in 2 minutes which made the morning departure completely stress-free. Additionally, the Metro is right downstairs for quick trips to the city center.Early Check-in & Service:After a long-haul flight, we arrived at the hotel at 8:00 AM. We paid €59 for an early check-in, which was a fantastic investment. It allowed us to have a smooth check-in process and immediate access to our room to rest and clean up before exploring.The Suite:The deluxe suite was spacious, clean, and very comfortable for a family of four. The configuration of one king bed and a sofa bed in the living area gave us plenty of space to relax without feeling cramped.Overall:For anyone traveling via Eurostar or arriving from the airport, the location, comfort, and efficiency of this hotel are unbeatable. Hotel Manager, Owner at Pullman Brussels Centre Midi, responded to this review Dear Guest,Thank you for sharing this positive rating.We are thrilled that our location made your family's journey seamless, especially with the proximity to the Eurostar and Metro connections.It’s wonderful to hear the early check-in allowed you to rest after your long-haul flight. Our team aims to provide flexible options to accommodate all travel schedules.The deluxe suite sounds perfect for your family’s needs, and we’re glad the layout offered comfort and space. We take pride in creating environments where guests can truly unwind.Thank you again for choosing us as your hub in Brussels. Your kind words about our efficiency and comfort mean a lot to our team.We hope to see you again soon.Best wishes,Jade-Niota, Guest Relations

  • User:Fernando L

    Trip type: Business

    2 deal breakers

    rating30 Mar 2026

    Directly reserved on the company site.1. On arrival there is need to make a reserve of 50 EUR per night not properly notified during the reservation.2. Cannot open windows. Or AC noise for having ventilation or suffocation. Hotel Manager, Owner at Pullman Brussels Centre Midi, responded to this review Dear Fernand,Thank you for sharing your opinion with us.We are truly sorry to hear that your experience with us fell short of your expectations. We understand the inconvenience caused by the security deposit requirement and are reviewing our communication processes to ensure guests receive clearer information beforehand.We acknowledge your comments regarding room ventilation and noise levels. Our rooms feature soundproofing and individual climate control, though we recognize the challenges presented by the building’s design. Please know our team is available 24/7 to assist with comfort adjustments during stays.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Jade-Niota, Guest Relations

  • User:Vacation12533465756

    Trip type: Business

    Be aware

    rating25 Mar 2026

    I stayed one night for business, the room was dirty, tired interior, dirty, ripped curtains and to top it all, I suffered a terrible fall in the bathtub... they have no anti slip mats or anything, very dangerous. I hit my hip, arm, wrist and right side of the head. I survived but someone older wouldn't. Hotel Manager, Owner at Pullman Brussels Centre Midi, responded to this review Dear Guest,Your comments are important to us; thank you for sharing.We are deeply sorry to hear about the challenges you encountered during your stay, particularly the distressing incident in the bathroom. Your safety and comfort are our highest priority, and we regret that we fell short in providing the standard of care you deserve.We take all feedback seriously and will review our current protocols to enhance bathroom safety measures, including evaluating the availability of non-slip solutions. While our rooms undergo regular maintenance checks, we acknowledge your comments regarding the room's condition and have initiated additional inspections to address these concerns.Please know that our team is always available to assist with any immediate concerns during a stay, such as room transfers or additional amenities. We understand your experience did not reflect our usual standards and appreciate you bringing these matters to our attention.We hope to be able welcome you back on a future visit. Kind regards,Jade-Niota, Guest Relations

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