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Renaissance Brussels Hotel

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Renaissance Brussels Hotel

locationBrussels, Brussels

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About Renaissance Brussels HotelAbout Renaissance Brussels Hotel

Location

This elegant hotel is located in the so-called European district of the city, close to the European Parliament. It is just a stone's throw to links to the public transport network and the Grand Place, the city centre and the famous Avenue Louise that features a selection of exclusive boutiques and shops are all situated within a short walk of the hotel. Brussels airport is some 13 km from the hotel.

Facility

238 rooms and 24 suites are located on 6 storeys and can be reached by 3 lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (for a fee) and a car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a projector.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts are offered aquafit. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a beauty salon and, for an additional fee, massage treatments and a solarium.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Renaissance Brussels Hotel Amenities at Renaissance Brussels Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

669

Very Good

837

Average

313

Poor

107

Terrible

76

Recent Reviews: 2002

  • User:peacefullytread

    Trip type: Family

    Did read the reviews... did not believe them.

    rating23 May 2026

    I rarely leave negative reviews, which is why this experience was particularly disappointing. I’ve been a loyal Bonvoy member for years (previously SPG) and this is genuinely my first negative review in over 14 years.I booked and specifically reserved a king room. Instead, I was placed in a queen room. I even had a screenshot at check-in showing that I had been assigned a queen room, and I raised the issue multiple times throughout my stay. Each time, I was essentially brushed off, only to be told at checkout: “Why didn’t you ask for a king?” I did — several times. That was the most frustrating part of this experience.Had I received the room I actually booked and had confirmation for, I likely would have given this hotel 5 stars. My issue is not that the property is older. I had already read comments mentioning dated rooms and thought I could overlook that. And to be fair — if you enjoy vintage furnishings, this hotel has all of its 1980s décor intact for you to appreciate, including aging carpet and plumbing. The age itself was not the problem.The restaurant staff deserve 5 stars. They were wonderful. Housekeeping also deserves 5 stars because they clearly work hard and do a great job with the tools and rooms they’ve been given. They maintained the rooms well despite the property itself feeling tired and overdue for updates.What made this stay so disappointing was spending several days in the wrong room despite repeatedly bringing it to staff attention, resulting in much of the stay being uncomfortable. Afterward, I stayed at a Hilton, and it was honestly a relief: the room was clean, updated, and — importantly — it was the room category I had actually reserved.The lowest point of this stay wasn’t the older rooms; it was repeatedly raising a legitimate issue and feeling dismissed rather than helped. I am going to explore other bonvoy properties next time. Wish I had done moxy, I do not like that they are not full service but room is more important to me than service level. Buyer beware and please review photos prior to your choice.

  • User:FarAway67338085716

    Trip type: Couples

    Horrible

    rating02 May 2026

    I booked this hotel for 2 people stating a club room with breakfast. I checked in with a not so desk agent and was informed that it has no club here for a long time so why advertise it’s a club room then she said only one person gets the breakfast the other has to pay 29 euros not what I signed up for. King room not club is cheaper and the sq foot is the same so why did I pay more and did not get what was advertised.

  • User:nomadicfood

    Trip type: Business

    Loud party music from Place Luxembourg keeps you awake

    rating16 Apr 2026

    i am writing this review after having zero sleep yesterday night because the VERY LOUD party music coming from Place Luxembourg at night keeps you awake. It is absolutely impossible to sleep. The hotel windows have double glazing but it has zero effect against the BOP BOP BOP TICK TICK TICK that reverberates through the area at night.My room was on the top (6th floor) of the hotel and I still got zero sleep.At 200+ Euro per night, I expect good sleep. Being kept awake by party music is absolutely not acceptable.I mentioned it to the staff at checkout, they could not care less. They basically shrugged their shoulders and said "bof". Clearly its normal for Place Luxembourg and normal for Renaissance.Never, ever again.

  • User:rojdac2016

    Trip type: Business

    Very disappointing for a hotel with such potential. Unfortunately, management seems not to address serious structural is

    rating08 Feb 2026

    Major Issues During My Stay (February 2026)Extremely cold rooms and restaurant – guests were wearing jackets indoors; colder inside than outsideHeating issue not resolved over two nights. Temporary electric heater provided, but very loud and unsuitable for proper restCold temperature in the restaurant made dining unpleasant and unenjoyableBreakfast only until 9:30 a.m. – unusually early and inflexible for an international hotelNo alternative solutions offered for heating or breakfast hoursEarly check-out required, as staying longer was not reasonableSwitched to another hotel with no such issuesPositive note:Staff were very kind, polite, and professionalSpecial thanks to Konstantin, who handled my complaint seriously and did everything within his power.

  • User:189idah

    Trip type: Business

    Billing and communication trouble

    rating22 Dec 2025

    The hotel and stay was fine, but when I came home I found that they have charged more to my card than the booking price. For a long time I have tried to get in touch with them to get them to find out what has happened. Several phone calls and emails have been sent, but no response from the hotel (even used customer care through marriot.com). This is far below the service level expected from a 4-star hotel. I am very disappointed. Matthijs Van Wissen, Owner at Renaissance Brussels Hotel, responded to this review Dear 189idah, Thank you for taking the time to let us know about your experience while staying with us. Your experience of the unreleased guarantee is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.Could you contact us back at the number +32 2-505-2929 and we will make our utmost to have this corrected.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Constantin ManiatisFront Office Manager

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