Sheraton Brussels Airport Hotel

Recent Reviews: 1900

• User: MSavova

  Trip type: Business

  AVOIDE THIS PLACE, TERRIBLE

  First, good luck finding the entrance to this place- yes there is construction ongoing, but the hotel should be interested to set some additional signs. Obviously not. Old, old, old- everything is sticky from being old-you cannot even clean that thing any more, disgusting. At the reception, deposit was taken-for what??? Mini bar fridge is empty, there is not even a bottle of complementary water! I… Read moreFirst, good luck finding the entrance to this place- yes there is construction ongoing, but the hotel should be interested to set some additional signs. Obviously not. Old, old, old- everything is sticky from being old-you cannot even clean that thing any more… Read more

• User: traveliguana

  Trip type: Friends getaway

  I’ve stayed at Sheratons in quite a few places, but this hotel was a disappointment.

  Grrr, the window faced inwards, so we didn't see any daylight until we actually left the hotel.The hotel is expensive considering what you get; we booked online and there was no mention that the window faced inwards, so we saw no natural light—neither when we arrived nor in the morning. The room was pricey for what it was—sure, it’s connected to the airport, but still.The room looked worn and date… Read moreGrrr, the window faced inwards, so we didn't see any daylight until we actually left the hotel.The hotel is expensive considering what you get; we booked online and there was no mention that the window faced inwards, so we saw no natural light—neither when we… Read more

• User: Chili15

  Trip type: Solo travel

  Positive experience!

  I like this hotel. Yes- as others have stated it is outdated, and needs a re-fit, but the location and Bonvoy partnership works for me. My status was appreciated with early check and an upgrade. This is a classic Sheraton of days gone by… I don’t hate that. The bones are good. My room has a great airfield view and is clean and spacious. Love the restaurant and bar, classic sheraton, and the small… Read moreI like this hotel. Yes- as others have stated it is outdated, and needs a re-fit, but the location and Bonvoy partnership works for me. My status was appreciated with early check and an upgrade. This is a classic Sheraton of days gone by… I don’t hate that. Th… Read more

• User: MauraIE

  Trip type: Family

  good for an early flight

  Great spot to stay for an early flight from Zaventem. I must say the bar/dining room was not great. Nobody seemed to know what they were doing and service was slow - I did notice this the last time I stayed there too.Great spot to stay for an early flight from Zaventem. I must say the bar/dining room was not great. Nobody seemed to know what they were doing and service was slow - I did notice this the last time I stayed there too.

• User: MJS992

  Trip type: Business

  Least friendly and caring in a long time

  I am spending most of my work tome in Hotels.I have stayed one night at Sheraton Bruxelles Airport Hotel. Restaurant etc. was ok. However, the experience I had at the front desk (numerous times) was the worst and most rude in many years - if someone was there at all. There seems to be a severe issue with management. No interest in clients/ not any kind of caring/ friendliness. A huge lack of manag… Read moreI am spending most of my work tome in Hotels.I have stayed one night at Sheraton Bruxelles Airport Hotel. Restaurant etc. was ok. However, the experience I had at the front desk (numerous times) was the worst and most rude in many years - if someone was there… Read more