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The Augustin

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The Augustin

locationBrussels, Brussels

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About The AugustinAbout The Augustin

Location

This hotel is in the centre of Brussels, nearby the historic Grand Place. The area has a choice of restaurants and is easily accessible from the Midi station for international travel arriving by Eurostar, Thalys and Deutsche Bahn train services. There is a metro stop nearby. Brussels South Charleroi Airport is about 40 kilometres away, and Brussels Airport is approximately 25 kilometres away.

Facility

The hotel has 47 rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Film fans will find plenty of 'lights, camera, action' at the cinema. Everyday necessities can be purchased at the supermarket. Guests of the hotel are welcome to relax in the garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Bed and breakfast can be booked. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Augustin Amenities at The Augustin

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Sun terrace

LocationLocation

Map preview

Around this property:

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

330

Very Good

303

Average

98

Poor

22

Terrible

21

Recent Reviews: 774

  • User:Adam R

    Trip type: Solo travel

    Bad experience

    rating18 Apr 2026

    Do not stay here. They're in the middle of a renovation and nothing works - the air conditioning isn't working and the room is very hot, there's no fridge in the room as indicated - just an empty space - there's no fitness centre, and my room is right next to reception where you can hear the slightest noise in the room. Despite this, the hotel says it is full so it can't move me to another room and it can't do a refund because the manager isn't here.

  • User:Ezpez

    Trip type: Couples

    4 star building site

    rating12 Mar 2026

    This hotel is a TOTAL disgrace and should NOT be open during dangerous building work. The owner clearly has total disregard for the safety of clients and is intent on making profit and total apathy to listening to complaints. His Manager, by contrast was sympathetic and understood our concerns but was powerless to offer any compensation.We received NO notification, prior to our checking in, that building work was being carried out.The public areas were not safe, as the pictures can demonstrate. There was no bar (as advertised) and the breakfast room (waffle griddle was unhygienic and needed a good clean, amongst other things) – have had 2 star hotel areas better than this. Whist the room we had was spacious and clean, there was much that even the rebuilding work has overlooked. Windows have no safety lock, so beware if you have children. There was no stand alone shower, it was in the bath with no grab handles making getting out very difficult. The cable from the tap to the shower was not long enough so it was in the way all the time. No plug if you wanted a bath. Lighting very poor in the bathroom as we supposed the mirror would have been illuminated. The waste bin in the bathroom made an annoying clanging sound on opening and closing. If you enjoy smelling like an orange all day then the L’Ocitane shower gel is just for you.Similarly if you like being woken by drilling at 07:30 in the morning onwards, then do not hesitate to stay here.There was a standard lamp by the chair but you have to have the main lights on at the same time thereby negating any subtle reading light. Similarly the lamps hanging by the bed. Avoid #01 or #10 as the lift (only one of two working when we were there) is right next to your door in an alcove.They have lost any future business with us.

  • User:C566MJjohnr

    Trip type: Couples

    Avoid till renovations actually finished

    rating05 Mar 2026

    Recently renovated = not finished yet. We turned up and reception is via side door. Can’t use lifts as reception is building site so via dusty fire escape. Room. Is lovely but I) air con doesn’t work - they did get us a fan, ii) no toilet roll holder - not a massive issue but add it to the list iii) if you need anything phone reception on XX - but no phone in room. Talks about bar / cocktails as well but they must be out of bounds as well. It looks like it will be e lovely when finished and snagging sorted

  • User:DayTrip01487849883

    Trip type: Couples

    Avoid u till renovations completed

    rating03 Mar 2026

    Not informed until day before that having renovations. Even then no mention of lack of facilities. Particularly chose for a nice bar, no car so able to have a drink.No bar!Grubby reception and stairs to rooms.Room good and not had breakfast yet.

  • User:sofmen7

    Trip type: Solo travel

    Fine for the price but neighbourhood not quite nice

    rating12 Dec 2025

    I was 2 days in the hotel, with a promotion for 90 euros that included breakfast. The hotel is clean, has elevator, and the brekfast was quite fine. It was 15min away walking from the main center. The receptionist was very kind helping me with a cable for my phone. The neighbourhood in the night is quite dark and there were no supermarkets in the area. This is the only thing that I didn't like.

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