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The Hotel Brussels

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The Hotel Brussels

locationBelgium, Brussels

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About The Hotel BrusselsAbout The Hotel Brussels

Location

This elegant luxury hotel is located approximately 1 km from Brussels Central station, and 20 km from Brussels Airport. The toy museum is located just a stone's throw away and links to the public transport network are about 200 m from the hotel.

Facility

The hotel has 433 rooms, including 25 suites, 27 single rooms and 188 double rooms, which are located on 27 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

With cycling/mountain biking available, active guests can exercise to their heart's content. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

Meals

Dining facilities include a restaurant (with high chairs), a dining room, a breakfast room and a bar. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. The hotel also offers snacks.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Hotel Brussels Amenities at The Hotel Brussels

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3476

Very Good

1991

Average

537

Poor

196

Terrible

114

Recent Reviews: 6314

  • User:Rachèl S

    Trip type: Business

    Great experience and great place to stay

    rating10 Mar 2026

    For business I stayed over one night at The Hotel in Brussels, which is very central and well connected. From the 10th floor I had an amazing view over the city. The room was very comfortable and clean. The next morning I planned to enjoy the gym, well equipped by Technogym, in the hotel, assuming I would be the only one that early, but it was actually very busy. Nonetheless, there was enough space to do my workout, once again enjoying the amazing view over Brussels. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Ms. Ls,Thank you for taking the time to leave a review of your stay with us.Thank you for highlighting our central location and the comfort of your room with its impressive views.Regarding the gym’s busyness, we acknowledge this can be unexpected. Our 23rd-floor fitness area typically offers serene mornings, and we’ll ensure it remains a rejuvenating space.On a positive note, we’re thrilled our prime spot in Brussels’ iconic district added value to your visit. The blend of modern design and city vistas aims to inspire both productivity and relaxation.It would be a pleasure to have you return on a future occasion.Best wishes,Ana Rose, Front Office Supervisor

  • User:Nichada S

    Trip type: Couples

    Vacation In Brussels

    rating18 Feb 2026

    Such an amazing place. We had a wonderful time there. Room was specious. Breakfast was delicious. The service was top notch. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Madam Nichada,It is a pleasure to receive your positive feedback following your recent stay.It is wonderful to hear your stay at The Hotel Brussels was so enjoyable.We are thrilled you appreciated your spacious room, the delicious breakfast offerings, and the attentive service from our team. Your kind words about our hospitality are truly motivating.We look forward to welcoming you back in the future. Best wishes,Ana Rose, Front Office Supervisor

  • User:Fergus H

    Trip type: Couples

    Could be better

    rating25 Jan 2026

    Good hotel. Not the best location with respect to the town centre. However the breakfast was a bit chaotic. In most hotels when you turn up for breakfast you are asked; is this your first morning. Not here! You have to find your own way around. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It is fantastic to hear you enjoyed your stay at The Hotel Brussels.We are delighted you appreciated the high standards we strive to maintain throughout our property. Our team takes great pride in delivering memorable experiences for every guest.That said, we regret any inconvenience caused by the breakfast arrangements. While we aim for seamless service, we recognize individual preferences vary and will review our approach.Nonetheless, we are pleased your overall impression remained positive. Our central position near Brussels’ key attractions offers guests prime access to explore the city’s vibrant heart, and we hope this enhanced your visit.We look forward to welcoming you back on a future trip.Kind regards,Boris Pérez, Front office Manager

  • User:markoradin

    Trip type: Business

    Top Hotel !

    rating20 Jan 2026

    The Hotel is perfection !It has everything necessary for a comfortable stay.A place I am always happy to return to.The only issue is windy location. Rooms, staff, food, location.The view from upper floors is magnificent. Book The Hotel and enjoy your stay. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It is wonderful to read about your satisfaction with your stay at The Hotel Brussels.We are delighted to know our rooms, team, and culinary offerings contributed to your comfort. The unique design of our iconic building aims to create memorable moments, and we are glad this resonated with you.That said, we regret any inconvenience caused by elements beyond our control. Our double-glazed windows are designed to minimize external factors while maintaining the breathtaking views we are known for.Nonetheless, we are thrilled you appreciated our prime location in Brussels' fashion district. The views from our upper floors truly showcase the city's charm, and we hope they added a special touch to your visit.It would be a pleasure to welcome you back on another occasion. Kind regards,Boris Pérez, Front office Manager

  • User:Mariana M

    Trip type: Solo travel

    Extremely disappointing communication

    rating16 Jan 2026

    I rarely leave negative reviews, but this experience truly deserves one.I contacted the spa to buy a gift voucher and carefully explained that the gift was important to me. I was choosing between two options and was told that I would receive a reply. I trusted that and waited.Sadly, no one ever got back to me. Because of this silence, I completely lost the chance to arrange the gift on time. A simple message saying “this is not possible” would have been enough — I would have chosen another option or another spa. Instead, I was left waiting with no answer at all.This was not about pricing or availability, but about basic respect for a customer’s time. The lack of communication was extremely frustrating and disappointing.I expected much better service. Hotel- cmanager, Owner at The Hotel Brussels, responded to this review Dear Madam,We appreciate the time you have taken to provide us with your opinion of your stay.We sincerely apologize for the communication lapse you experienced regarding the spa gift voucher. While our team strives to respond promptly to all inquiries, we recognize we fell short in providing the timely follow-up you deserved. This does not reflect our usual standards of service, and we deeply regret the impact this had on your plans.Your time and trust are of utmost importance to us. We are reviewing our internal processes to ensure future inquiries receive clear and timely responses, even when certain options may not be available. Please know we remain at your disposal should you wish to discuss this matter further.We hope to welcome you back for a return visit.Best regards,Boris Pérez, Front office Manager

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