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Gravensteen

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Gravensteen

locationBelgium, Gent

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About GravensteenAbout Gravensteen

Location

Ideally located in the historic centre of Ghent, the hotel is just a few steps from the romantic banks of Leie, the Grass and Korenlei and affords views of Gravensteen Castle. The main attractions, museums, restaurants, shopping facilities, nightspots as well as public transport stops are in the immediate vicinity.

Facility

The hotel was built in 1865. 49 non-smoking rooms are located on 3 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas (for a fee) allows guests to stay connected. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include room service, an alarm call service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

The outdoor pool complex provides invigorating refreshment. Parasols on the terrace are also available. There are many ways to relax or stay active at the hotel, including golf, a gym, callisthenics, aerobics, a sauna and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Gravensteen Amenities at Gravensteen

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Parasols

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Restaurants

10 m

River

30 m

Tourist Centre

50 m

City Centre

50 m

Public Transport

100 m

Bars / Pubs

150 m

Nightclub

400 m

Park

900 m

Lake

4 km

Train Station

4 km

Golf Course

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

152

Very Good

365

Average

165

Poor

50

Terrible

30

Recent Reviews: 762

  • User:Andrew P

    Trip type: Couples

    Beautiful hotel

    rating23 Apr 2026

    What a beautiful hotel. We stayed in room 12 which is huge and in the main hotel. The room has tall ceilings and beautifully decorated. It has a nice view of the Castle of the Counts from the windows. The bed was very comfortable and the room was very clean and more importantly it was very quiet too. We don’t have breakfast but we did enjoy sitting in the bar area which also was very lovely. The reception staff guy was very helpful and friendly. And he gave us good recommendations for places to eat etc. We didn’t ask his name but he was from Georgia. A very nice professional guy.

  • User:Elena S

    Trip type: Family

    Stinky room and dull breakfast

    rating28 Dec 2025

    Already on our first night at Gravensteen we were met by a horrible smell of sewage in one of the rooms. The staff had a very reserved tone and just shrugged it off as if it was a thing that normally happens.The breakfast wasn’t very good either, just dull bread and some synthetic juice.Their website also claims to have a fitness and sauna… I don’t think you can call old, stinky, worn down basement rooms with few to no machines and a shower without a curtain “facilities”. Other than that the beds were fine and it is indeed a really good location.

  • User:kittyfonzarelli

    Trip type: Couples

    Lovely Hotel

    rating05 Nov 2025

    Lovely hotel with friendly & helpful staff. We asked if we could change rooms as the bed was too small for my very tall husband they upgraded us & gave us a suite. Well situated with the castle literally round the corner & 5 minute walk to the square. We got ubers to the train station to visit bruges & Antwerp. Never had breakfast in the hotel as plenty of cafes around especially the one opposite.

  • User:Cruiser26704322888

    Trip type: Couples

    Hotel Gravensteen, Ghent.

    rating04 Oct 2025

    Lovely room, over looking the castle. Friendly and helpful staff. Nice en-suite shower. We booked just for a night, they allowed us to store the luggage until we were ready to leave. We don’t eat there, but it is ideally situated close to wonderful eateries.

  • User:Laura S

    Trip type: Friends getaway

    Happy short stay

    rating29 Mar 2025

    The hotel is well situated, being close to all the major attractions and is attractive in appearance with an intimate bar area. Our large room was cleaned every day to a good standard and was comfortable. The bonus was it had a bath! Breakfast included a range of food that suited us well, and was served from 6.30 to 10.00am, so good for a lie in. When I asked if more fruit was available, this was provided without delay. We really appreciated the helpfulness of all staff, with nothing being too much trouble. The manager during our stay was Irfan and he was particularly thoughtful in ensuring our stay was good and that we were happy. We will stay there in the future.

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