ibis Gent Centrum St Baafs Kathedraal

Recent Reviews: 1645

• User:Emma H

  Trip type: Couples

  Perfect city centre hotel.

  05 Sept 2026

  The hotel is perfectly placed to explore Ghent and is so close to everything it is easy to pop back during the day. The room was clean and the bed very comfortable. We enjoyed visiting the bar in the evening - Ceres was a perfect hostess and made our visits a pleasure! All the staff on reception were very helpful. I would particularly like to mention Josue who cleaned our room - he was especially helpful and friendly. In fact, all the Ibis staff are a credit to the company. Thank you! Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Guest, Thank you for this glowing review.We are delighted that you found our hotel so perfectly placed to explore Ghent. Being right in the heart of the city centre, opposite the Saint Bavo Cathedral, makes it easy to pop back and forth during the day, and we are glad you took full advantage of that.Our team takes great pride in keeping every room spotless and every bed comfortably inviting. Knowing that you found your room clean and your Sweet Bed so restful means a lot to us.We are especially pleased that Ceres made your evenings at the bar such a pleasure. Your kind words about Josue and his friendly housekeeping, as well as the helpfulness of our reception colleagues, have been shared with the entire team. It is truly rewarding to hear that all our staff left such a positive impression.Next time, remember to use your ALL, Accor Live Limitless membership to unlock exclusive benefits. Our loyalty programme rewards you with unique advantages every time you stay with us.We look forward to seeing you in the future.Kind regards,Carolina De Bruycker, General Manager

  Read more

• User:904PaulA

  Trip type: Solo travel

  Decent hotel in a fantastic location.

  16 Jul 2026

  Decent hotel in an amazing location.Smallish rooms but lacking a fridge or tea and coffee. The fridge was a necessity as was in the high 30s so cold drinks were essential.Other than that the hotel was OK. Breakfast was good, but oh how I missed having a fridge. Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Paula,Thank you for taking the time to share your feedback.We are pleased to know you enjoyed our breakfast buffet, which offers a variety of options to start the day right.That said, we regret the inconvenience caused by the absence of certain in-room amenities during your stay. While our standard rooms prioritize essential comforts, our team is always available to assist with special requests, such as storing essentials at reception.Nonetheless, our central location opposite Saint Bavo’s Cathedral remains a highlight, allowing guests to explore Ghent’s cultural gems effortlessly. Take advantage of exclusive benefits as an ALL - ACCOR LIVE LIMITLESS member, unlocking rewards and tailored experiences on your next visit.We look forward to welcoming you for another pleasant holiday. Best wishes,Carolina De Bruycker, General Manager

  Read more

• User:RandyBWestonFlorida

  Trip type: Family

  Very nice

  30 May 2026

  Stayed at this hotel for the purpose of viewing the Ghent Alterpiece.The hotel is literally next door St Baaf's Cathedral. Comfortable beds and one of the best hotel included breakfast ever.Highly recommended. Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Randy,It was a pleasure to receive this kind review of your time with us.We are thrilled to hear you had such a wonderful stay with us at ibis Gent Centrum St-Baafs Kathedraal.We’re delighted our central location made it easy to visit the Ghent Altarpiece. It’s great to know you found the beds comfortable and enjoyed our breakfast offerings. Starting your day with a satisfying meal is so important, and we’re glad ours hit the mark. Take advantage of exclusive benefits as an ALL - Accor Live Limitless member during your next stay with us.We certainly look forward to the pleasure of welcoming you back in the future.Kind regards,Carolina De Bruycker, General Manager

  Read more

• User:VRomeijn

  Trip type: Couples

  Disappointing: dusty, noisy room, but the hotel does have redeeming qualities

  12 May 2026

  Let's start with something unequivocally positive: the Ibis Gent is located right in the middle of Gent, so it is a very good choice for a visit to Gent in that aspect. The exterior also looks quite good, which is nice.Unfortunately, our stay here was pretty disappointing. While the hotel is located very centrally, from the way Ibis promotes the hotel we had gotten the impression that it is easily reachable by car and that the hotel has ample private parking. Now, to get to the hotel by car is definitely doable especially if you drive through cities occassionally, but (at least when we stayed in the hotel) it turned out the road leading to the parking garage was closed off from at least two directions, and moreover, the parking garage is both small and almost without any signage. Because of all this we ended up just using a nearby parking garage, which is fine, but this was a bit of a bummer. Still, the gentleman at the reception was nice and checking in went very fast, so we put this aside quite easily.As to our room, at first glance it looked fine. It looked like what you'd expect from an Ibis Hotel; nothing posh, not spacious, but decent. Out of our window we had a great view of the St Baafs Kathedraal, which was great. Alas, in several areas the room was rough around the edges. It doesn't really show on the photos I have, but several spots in the bathroom and around the desk area were quite dusty and looked like they had not been cleaned for some time. It did give the impression that just the bed and surrounding area had really been properly cleaned and that everything else had not really been paid enough attention.Biggest problem for us was that the hotel is very, very noisy: especially sounds from the corridor are clearly audible. We stayed for a night and quite early in the morning some kind of construction or repair work was going on in the hotel which was very hard to ignore. Ofcourse, Ibis is not the highest end-brand of hotels, but still, our room was not exactly cheap, and while the location is nice, I don't think we'd necessarily spend the same amount to stay here again. Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Guest,Thank you for providing your observations.We are pleased to know our central location made exploring Ghent convenient and that you appreciated the view of St. Bavo’s Cathedral from your room. Our team takes pride in offering efficient service, and we’re glad your check-in experience reflected this commitment.However, we sincerely apologize that your stay fell short in several areas. While our parking options require advance reservation to navigate the pedestrian zone smoothly, we recognize the challenges you faced and will review our communication around this. We’ve also reinforced our housekeeping protocols to ensure thorough attention to all room areas. Regarding noise, we offer earplugs and quieter interior-facing accommodations upon request to enhance comfort.Our prime location remains a highlight for guests wishing to explore cultural landmarks like the Design Museum or Graffiti Street. For future stays, consider joining our ALL - Accor Live Limitless program to access exclusive rates and benefits tailored to your preferences.We hope you will return for an improved experience in the future. Kind regards,Carolina De Bruycker, General Manager

  Read more

• User:Smaro2005

  Trip type: Couples

  Could have been better...

  17 Apr 2026

  This hotel is located strategically in the very centre of Ghent. The staff were quite helpful, breakfast was fabulous, room was clean.But, first, although they claim that they provide parking ,there are only 13 spaces! Second, their double room is too small for two people. Third and most important ,their towels in an extremely worn- out condition ( photo with the hole!!) ,didn't look or smell fresh. Damages around the doors should have been taken care off ....yesterday. For me, these are not minor details for a hotel that charges almost €150 per night!!! Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Smaro,We would like to thank you for taking the time to review your time at our hotel.We are delighted to hear you appreciated our central location opposite Saint Bavo's Cathedral and found our breakfast offerings enjoyable. Our team strives to maintain high standards of service, and it's rewarding to know their efforts contributed positively to your stay.That said, we sincerely regret that several aspects fell short of your expectations. We acknowledge your comments regarding room space and amenities, which we are reviewing with our housekeeping and maintenance teams. For future visits, we recommend considering our Premium rooms which offer additional space and upgraded facilities.Finally, as you explore our historic city during your next stay, we invite you to discover exclusive benefits through our ALL - ACCOR LIVE LIMITLESS program. This membership unlocks rewards and tailored experiences across our global network.It would be a pleasure to have you stay with us again in the future. Best wishes,Carolina De Bruycker, General Manager

  Read more