Ibis Gent Centrum St Baafs Kathedraal

Recent Reviews: 1639

• User:VRomeijn

  Trip type: Couples

  Disappointing: dusty, noisy room, but the hotel does have redeeming qualities

  12 May 2026

  Let's start with something unequivocally positive: the Ibis Gent is located right in the middle of Gent, so it is a very good choice for a visit to Gent in that aspect. The exterior also looks quite good, which is nice.Unfortunately, our stay here was pretty disappointing. While the hotel is located very centrally, from the way Ibis promotes the hotel we had gotten the impression that it is easily reachable by car and that the hotel has ample private parking. Now, to get to the hotel by car is definitely doable especially if you drive through cities occassionally, but (at least when we stayed in the hotel) it turned out the road leading to the parking garage was closed off from at least two directions, and moreover, the parking garage is both small and almost without any signage. Because of all this we ended up just using a nearby parking garage, which is fine, but this was a bit of a bummer. Still, the gentleman at the reception was nice and checking in went very fast, so we put this aside quite easily.As to our room, at first glance it looked fine. It looked like what you'd expect from an Ibis Hotel; nothing posh, not spacious, but decent. Out of our window we had a great view of the St Baafs Kathedraal, which was great. Alas, in several areas the room was rough around the edges. It doesn't really show on the photos I have, but several spots in the bathroom and around the desk area were quite dusty and looked like they had not been cleaned for some time. It did give the impression that just the bed and surrounding area had really been properly cleaned and that everything else had not really been paid enough attention.Biggest problem for us was that the hotel is very, very noisy: especially sounds from the corridor are clearly audible. We stayed for a night and quite early in the morning some kind of construction or repair work was going on in the hotel which was very hard to ignore. Ofcourse, Ibis is not the highest end-brand of hotels, but still, our room was not exactly cheap, and while the location is nice, I don't think we'd necessarily spend the same amount to stay here again. Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Guest,Thank you for providing your observations.We are pleased to know our central location made exploring Ghent convenient and that you appreciated the view of St. Bavo’s Cathedral from your room. Our team takes pride in offering efficient service, and we’re glad your check-in experience reflected this commitment.However, we sincerely apologize that your stay fell short in several areas. While our parking options require advance reservation to navigate the pedestrian zone smoothly, we recognize the challenges you faced and will review our communication around this. We’ve also reinforced our housekeeping protocols to ensure thorough attention to all room areas. Regarding noise, we offer earplugs and quieter interior-facing accommodations upon request to enhance comfort.Our prime location remains a highlight for guests wishing to explore cultural landmarks like the Design Museum or Graffiti Street. For future stays, consider joining our ALL - Accor Live Limitless program to access exclusive rates and benefits tailored to your preferences.We hope you will return for an improved experience in the future. Kind regards,Carolina De Bruycker, General Manager

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• User:Smaro2005

  Trip type: Couples

  Could have been better...

  17 Apr 2026

  This hotel is located strategically in the very centre of Ghent. The staff were quite helpful, breakfast was fabulous, room was clean.But, first, although they claim that they provide parking ,there are only 13 spaces! Second, their double room is too small for two people. Third and most important ,their towels in an extremely worn- out condition ( photo with the hole!!) ,didn't look or smell fresh. Damages around the doors should have been taken care off ....yesterday. For me, these are not minor details for a hotel that charges almost €150 per night!!! Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Smaro,We would like to thank you for taking the time to review your time at our hotel.We are delighted to hear you appreciated our central location opposite Saint Bavo's Cathedral and found our breakfast offerings enjoyable. Our team strives to maintain high standards of service, and it's rewarding to know their efforts contributed positively to your stay.That said, we sincerely regret that several aspects fell short of your expectations. We acknowledge your comments regarding room space and amenities, which we are reviewing with our housekeeping and maintenance teams. For future visits, we recommend considering our Premium rooms which offer additional space and upgraded facilities.Finally, as you explore our historic city during your next stay, we invite you to discover exclusive benefits through our ALL - ACCOR LIVE LIMITLESS program. This membership unlocks rewards and tailored experiences across our global network.It would be a pleasure to have you stay with us again in the future. Best wishes,Carolina De Bruycker, General Manager

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• User:Mizyka

  Trip type: Couples

  Amazing location

  07 Apr 2026

  Absolutely amazing location! Staff were friendly, beds comfortable and decent sized rooms. The vinyl floor initially felt a bit too ‘hospital’ to me, but actually is of course much cleaner than carpet! We were initially disappointed with a room on the inside/facing the back, but think this ended up being better as no street noise. Not a 5 because of the early wake ups due to slamming doors. Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Guest, We appreciate your thoughtful review.We are delighted to hear you found our beds comfortable and enjoyed the friendly service from our team. Your kind words about the room size and layout are much appreciated.We sincerely regret any disturbance caused during your stay. To help minimize noise, our rooms feature double-glazed windows and earplugs are available upon request.Lastly, we are thrilled our central location allowed you to explore Ghent’s historical gems with ease. Take advantage of exclusive benefits during your next visit by joining our ALL - Accor Live Limitless program, offering rewards and unique experiences.We look forward to welcoming you back. Best wishes,Carolina De Bruycker, General Manager

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• User:Murfsontour

  Trip type: Family

  Brilliant location. Well presented hotel.

  22 Mar 2026

  Great experience. Room clean. Location excellent and staff very good. Seres on bar was brilliant. All in would def visit again. Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Guest, We appreciate your thoughtful review.We are delighted to hear that our central location across from Saint Bavo Cathedral made your exploration of Ghent convenient. It’s wonderful to know your room met your expectations for comfort and cleanliness, and that our team’s service stood out during your visit.We’re equally glad you enjoyed the offerings at our 24/7 bar. As a returning guest, you can take advantage of exclusive benefits by joining ALL - Accor Live Limitless, unlocking rewards and unique experiences on your next visit.We look forward to seeing you again in the future. Best wishes,Carolina De Bruycker, General Manager

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• User:Holly S

  Trip type: Family

  Nice staff and good location, very noisy environment

  11 Mar 2026

  It is a good location and nice staff. Lacks amenities such as tea and coffee making facilities. Is incredibly loud and very difficult to sleep, the noise level to loud and able to hear every noise through the walls. Hotel Manager, Owner at Ibis Gent Centrum St Baafs Kathedraal, responded to this review Dear Hollysf,We appreciate your feedback and regret that your experience fell short.We are delighted that our team's hospitality and the hotel's prime location near Saint Bavo’s Cathedral enhanced your visit. Exploring Ghent’s vibrant streets and cultural landmarks from our doorstep offers a memorable experience.That said, we sincerely apologize that your stay fell short in some areas. While our standard rooms provide essential comforts, we recognize that additional amenities could elevate your experience. Soundproofing measures such as double-glazed windows and earplugs are available upon request to address ambient noise. Our Premium rooms, featuring tea and coffee facilities, offer a quieter environment and more space for relaxation.We take pride in connecting guests to the city’s heritage and are glad this aspect resonated with you. Consider joining our ALL - Accor Live Limitless program to unlock exclusive benefits and rewards on future stays.We look forward to the chance to host you again for a more satisfying experience,Kind regards,Carolina De Bruycker, General Manager

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