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M Hotel

locationGenk, Hasselt

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About  M HotelAbout M Hotel

Location

This hotel offers a warm, welcoming ambience and is located between unique Molenvijver Park and the city centre. It is just a short distance to the railway station, a selection of shops and a wonderful lake. The hotel may easily be reached by car via the main roads or by making use of the public transport network.

Facility

The hotel has 2 lifts and features 83 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, a baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine, projector and a flip chart and pens is available. 5 conference rooms are available for lectures, presentations and meetings.

Rooms

Central heating ensures that rooms maintain just the right temperature. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hotel provides a number of options for sport and leisure. Excellent swimming awaits guests at the indoor pool. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a sauna, a solarium and hiking. Evening entertainment includes live music.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at M Hotel Amenities at M Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Indoor Pool

    • -

      Sauna

    • -

      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

600 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

295

Very Good

384

Average

275

Poor

168

Terrible

89

Recent Reviews: 1211

  • User:Ralf Z

    Trip type: Business

    Stay at M Hotel

    rating18 May 2026

    The rooms are run-down and in very poor condition. Wallpaper is missing, and the baseboards are completely damaged. The elevators (two of them) are broken and do not inspire confidence.Orders placed at the bar are handled very poorly.Complaints are not addressed at all. Parking is also very expensive.
  • User:GrandTour37318797999

    Trip type: Business

    Loud sticking doors on 3rd floor

    rating01 Mar 2026

    I' am in room 307 and all doors on the floor are sticking. I hear every neighbor when he come home or leave very loud. And I have spider webs in the room.
  • User:Laurent K

    Trip type: Business

    Good hotel but better with some improvements

    rating23 Feb 2026

    Good hotel and nice welcome from people who worked here. However, I still have to pay the parking for the night which add 15 €/night. The TV has 4 or 6 dutch channels but nothing in french or english. The room was cold (but hopfully there was a small heater which helped).Breakfast is ok and the room was clean with enough bath towel.
  • User:Khaled T

    Trip type: Couples

    Outstanding Service and Unforgettable Birthday Experience

    rating19 Feb 2026

    We had an amazing experience at the M Hotel. The service was excellent, and the staff were extremely friendly, professional, and welcoming.I had accidentally booked a twin room, but when they learned it was my fiancée’s birthday, they kindly called me and offered us a free upgrade. The upgraded room was beautiful and luxurious, and it made the occasion even more special and unforgettable.The atmosphere, hospitality, and overall service were outstanding. They truly went above and beyond to make our stay perfect.Thank you very much for everything. You truly deserve 5 stars
  • User:Bjorn D

    Trip type: Friends getaway

    Cold...

    rating11 Jan 2026

    Disappointed by the fact that there was no heating in the rooms.There was a very small electric heater but that did not help.Breakfast was again very good.Overall there has to be a renovation of the hotel, especially the rooms.They are getting 'worn' out. 😌

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