d-hotel

Name: d-hotel
Address: Abdijmolenweg 1, Kortrijk, belgium
Telephone: +44-204-505-9777
Rating: 3.1

Kortrijk, Belgium

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About d-hotel

location

This hotel warmly welcomes guests in Kortrijk. For those in need of an adults-only holiday, it provides everything needed for a pleasant stay.

facility

The hotel has a lift and features 45 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A desk is provided. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio, a stereo system, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. With cycling/mountain biking available, active guests can exercise to their heart's content. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at d-hotel

Facilities
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  Air conditioning
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  Conference Room
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Picnic area
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  Reception
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  Sun Deck
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Packaged meals
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Security
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Tennis

Location

Around this property:

Beach

80000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

100

Average

Poor

Terrible

Recent Reviews: 338

User:Ine C
Trip type:
Very nice hotel !
18 Oct 2022
I stayed in this hotel with 4 friends for a spa weekend.The hotel is very nice updated and we had a great time there. Staff is super friendly, they help you with everything. Very big. The rooms were nice, very confortable beds. We will stay here again!
User:392dw
Trip type: Business
Disaster
11 Nov 2019
I stayed in d-hotel overnight on a business trip. My room had enough space, but there was no decent desk to work on, the bed was very small, and managing light was cumbersome. But most annoying was the dirt in the room, see the attached pictures for illustration. Overall, little is left from what this hotel once may have been, is not decently maintained anymore. In sum: 4-stars is a joke.
User:dbeevers
Trip type: Business
2 Star at best!
18 Aug 2019
Stayed here over 2 days for work (was in room 19) and it was bad.Hotel advertisers itself as 4 star which it certainly is not, while the hotel is modern in design that's where the problem is. There's a lack of usable sockets in some rooms, no safe, no coffee or tea making facilities, no iron, no hair dryer on the wall is some sort of lcd panel for turning the lights on and off which was difficult to use, the air con made such a racket in my room and didn't work, the shower floor is some kind of composite material with no grip so when it gets wet is very slippy, a lot of the rooms have a wall of glass instead of a window which faces other rooms so everyone can see everyone else including when your in the shower or using the toilet even if the net curtain is shut! There's no restaurant or room service for evening meals with no real selection close by either (remember this is a 4 star) and no late night bar unless you're staff in which case you can drink all night.One of my colleagues had some sort of plastic cover over her fire/smoke alarm in the 2 days she was there so obviously room checks are not made fully. Overall a very disappointing couple of days with lackluster staff in a warm and gloomy concrete box.
User:Johan V
Trip type: Couples
D-hotel
28 Jul 2019
This is a nice, modern hotel. We took the suite, with a bath in the middle of the room, large flatscreen tv ans seperate shower. Rooms are large and quite. Spa is Ok. Breakfast perfect and staff is friendly
User:Theodore-French
Trip type: Solo travel
What a disappointment!
03 Jan 2019
I stayed 1 night in this hotel as it was advertised as being interesting in terms of design and with a good 600m2 spa. The spa is clean and well maintained. But I had booked a treatment that the hotel cancelled without telling me anything. I was literally in my bathrobe inside the spa, when I was told that the masseur would not come! No alternative or solution were given to me. I had chosen a designer’s suite (the Nedda El-Asmar Suite with shower). It was different but frankly not practical at all, and like the rest of the hotel, poorly maintained. That is to me - and similar to previous comments - the main problem in this hotel: it is not looked after properly. The carpets in the corridors are appalling, bits and pieces in the rooms are broken, in winter the public areas are not heated properly. The service is ok, but beware during low season, there is hardly any staff at all: one minute someone is receptionist, the next minute they are attending the bar. Frankly, this does not look very professional for a 4 star hotel. Finally, the hotel is in the middle of nowhere and does not have a restaurant. Without a car, you will be left with a Chinese and a Belgium restaurants, about 10 minutes away. If the owners were to invest in the hotel, put back a restaurant, maintain it properly, and train the staff, it could be an interesting property.