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Ibis Liege Seraing

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Ibis Liege Seraing

locationBelgium, Liege

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About Ibis Liege SeraingAbout Ibis Liege Seraing

Location

This hotel is located about 10 km from the centre of Boncelles.

Facility

The hotel has a lift and features 66 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance and room service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, bowling and hiking. A dance club offers additional entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Special meals, including diet meals, are also available. In addition, special catering options, picnics and snacks are available.

Amenities at Ibis Liege Seraing Amenities at Ibis Liege Seraing

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Bowling

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      Cycling/Mountain Biking

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      Golf

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

11 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

111

Very Good

215

Average

105

Poor

17

Terrible

6

Recent Reviews: 454

  • User:Trip33548798788

    Trip type: Solo travel

    )

    rating30 Oct 2025

    Dear staff, thank you to all the hotel staff for your kindness and professionalism.Thank you so much for keeping everything clean and comfortable. I really appreciate your hard work and friendly attitude.Best wishes,[Yevhenii from 105] Hotel- cmanager, Owner at Ibis Liege Seraing, responded to this review Dear Guest,Thank you for your great feedback.We're delighted you enjoyed your stay at ibis Liège Seraing.Our team takes pride in maintaining clean, comfortable spaces while delivering professional service. That you noticed our daily efforts to create welcoming environments makes our work rewarding.We look forward to welcoming you again soon. Best regards,Ovidiu CHITAS, General Manager

  • User:sawadee_1

    Trip type: Couples

    Avoid this hotel!

    rating23 Aug 2025

    Avoid this hotelCheck-in was fine, but everything after was unacceptable. Bathroom had mould and cobwebs in the lights — basic cleanliness was ignored. A staff member entered my room without knocking while I was naked, a shocking breach of privacy. My confirmed booking for a double bed was ignored, and I was given two singles pushed together. Platinum status benefits were not recognised at all. The room was eventually comped, but that does not undo the poor standards or the humiliation. This hotel does not meet Accor’s brand level. Hotel- cmanager, Owner at Ibis Liege Seraing, responded to this review Dear Sawadee,Thank you for taking the time to share your feedback. I am truly sorry to read about your experience, which clearly fell short of the standards we strive to uphold at our hotel and within the Accor brand.Please accept our sincere apologies for the issues you encountered, notably the cleanliness concerns, the inappropriate room entry, and the non-recognition of your ALL – Accor Live Limitless Platinum status benefits. I fully understand how disappointing and upsetting this must have been for you.We take your comments very seriously, and I assure you that corrective actions have already been implemented with our housekeeping and front office teams to ensure such incidents do not happen again.While I am glad that we were able to offer compensation during your stay, I recognise that this does not erase the inconvenience and distress caused. Your experience is not representative of the service and care we aim to provide every guest.I sincerely regret that we did not provide the experience you expected and deserved, and I hope we will have the chance to welcome you again in the future under better circumstances.Best wishes,Ovidiu CHITAS, General Manager

  • User:Ysabelle V

    Trip type: Family

    Pleasant

    rating07 Aug 2025

    Very friendly personal and flexible regarding check in and check out time. Nice breakfast. Perfectly situated for golfers playing at Sart Tilman (no car needed). Hotel- cmanager, Owner at Ibis Liege Seraing, responded to this review Dear Abelle,Thank you for taking the time to share this feedback.We're delighted your experience matched your expectations.Our team takes pride in providing adaptable service timelines and morning offerings that fuel great days. The convenience of our location for golf enthusiasts like yourself always makes us smile knowing we're part of memorable stays.We look forward to welcoming you back on a future occasion.Best regards,Ovidiu CHITAS, General Manager

  • User:Dream08387569209

    Trip type: Couples

    Amazing work of staff

    rating30 Sept 2024

    We really liked this hotel. It is very clean. Cleaning rooms is done every day, the staff is very kind and pleasant. We were warmly welcomed at the reception. I also liked the breakfast, it's very tasty. Everything is professional. I will advise this hotel to my friends. Hotel- cmanager, Owner at Ibis Liege Seraing, responded to this review Dear Guest, Thank you for this great review.We are truly thankful for your kind remarks on our hotel's standards and service.We are delighted that you appreciated the cleanliness of our rooms, which we ensure are maintained daily, and the warm welcome provided by our staff. It is also gratifying to hear that our breakfast offering, which includes a variety of hot and cold options, met your expectations and added to the enjoyment of your stay.We look forward to welcoming you back soon. Kind regards,Ovidiu Chitas, General Manager

  • User:JoeCBansteadUK

    Trip type: Friends getaway

    Did Exactly What It Said On The Tin

    rating13 May 2024

    Stayed for 2 nights in May.Easily found with old school GPS satnav. We stayed for the WEC Spa meeting - the circuit being less than an hour away. Getting into the parking at the circuit is however a totally different story!Limited parking directly in front/to side of hotel, but plenty of spaces adjacent with the restaurant/shopping complex. Friendly, efficient and good English speaking staff throughout.Rooms are as to be expected, compact, clean and comfortable. All seem to be quiet despite the nearby complex as above. The only room niggle was the lack of a coffee/tea station.The excellent hot/cold buffet breakfast was to a higher standard than the 3 stars for the hotel. Plenty of choice and surprisingly good coffee from the automated machines.Decent value for a peak/busy weekend.Would use again. Hotel- cmanager, General Manager at Ibis Liege Seraing, responded to this review Dear Guest, Thank you for reviewing your recent experience.We are delighted to know that our staff's friendliness and efficiency made a positive impact on your experience. It is always our aim to provide service that speaks volumes in terms of hospitality.However, we regret the inconvenience caused by the absence of a coffee and tea station in your room. We understand the comfort it can bring, and while this amenity is not a standard feature at ibis hotels, we hope that our other facilities were to your satisfaction.It is particularly gratifying to hear that you found our rooms to be clean and comfortable, ensuring a quiet and restful stay. Furthermore, your kind words about the quality of our hot and cold buffet breakfast are much appreciated, and we're glad you enjoyed the selection available. Ensuring our guests start their day with a good meal is a priority for us.We hope to welcome you back. All the best.Ovidiu Chitas, General Manager

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