Holiday Inn Express Mechelen City Center

Recent Reviews: 394

• User:AtriBit

  Trip type: Couples

  Good hotel, in a good location

  29 Jun 2026

  The hotel is in a good location, about 10 mins walk from Mechelen NEKKERSPOEL railway station and from Grote MarktThe room was well equipped and quite large. There was vehicle noise fom the street below, but it was not too badThe breakfast was reasonably good.The staff were friendly and helpful Arusha Khan, Owner at Holiday Inn Express Mechelen City Centre By IHG, responded to this review Beste Atribit,De ligging die u beschrijft, op wandelafstand van zowel station Nekkerspoel als de Grote Markt, is precies wat we onze gasten graag willen bieden: centraal en toch rustig genoeg om goed te overnachten. Fijn te horen dat de kamer ruim en goed uitgerust was.We nemen uw opmerking over het verkeersgeluid ter harte. Het is nuttig om te weten dat dit toch merkbaar was, en we bekijken dit soort feedback altijd bij overwegingen rond kamertoewijzing en isolatie.Fijn ook dat het ontbijt en de vriendelijkheid van ons team hebben bijgedragen aan een prettig verblijf. Uw compliment geven we graag door aan de collega's.We hopen u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Maya AdriaensensGeneral Manager Holiday Inn Express Mechelen

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• User:Alan W

  Trip type: Solo travel

  Ideal Location For Football Stadium and City Centre.

  02 Feb 2026

  I stayed here for just 1 night on a trip to Mechelen to watch football - Mechelen v Westerlo. I walked from the main train station through the City to the hotel. It took me about 20 minutes. The train station at Mechelen Neckerspool is nearer. The hotel was more than adequate for my requirements. Modern rooms with all the amenities I needed. The breakfast choice and options were good except that it took a long time for some options to be replenished. Some were empty for 15 minutes or one before being filled up. It's only a minor issue but can have a significant negative impact on a customer and their impressions of the hotel itself. The Football ground was just a 10 minute walk away. I enjoyed looking around Mechelen the following day before travelling back to Brussels on the train to catch Eurostar back to London.Mechelen is a lovely place and I recommend a visit. I found a small local bar just around the corner from the hotel and it was superb with great beer options. If this hotel replenishes the breakfast options as and when requited then it will help improve the customer experience because overall its a good hotel . Arusha Khan, Owner at Holiday Inn Express Mechelen City Centre By IHG, responded to this review Dear Wila,Thank you so much for this wonderfully detailed review and welcome to Mechelen all the way from London! We are delighted you chose Holiday Inn Express Mechelen for your football trip and that the hotel met your needs for a comfortable overnight stay.It's great to hear you enjoyed the modern rooms, the breakfast options, and the convenient location both for AFCM's ground and the city centre. Mechelen truly is a hidden gem, and we're glad you had the chance to explore it the following day!You make a very fair point regarding the replenishment of breakfast items. We completely understand how a 15-minute wait for a top-up can leave a frustrating impression, especially during a busy morning. This is something we take seriously and have shared directly with our breakfast team to ensure it is addressed promptly.We hope your journey back to Brussels and onward via Eurostar was smooth, and that we may welcome you back on your next visit to Mechelen perhaps for another match!Warm regards,Maya AdriaensensGeneral Manager

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• User:GoeieWitte

  Trip type: Friends getaway

  Convenient city center location. Tiny room.

  30 Nov 2025

  Booked the hotel weeks head for convenient access to the city center and railway station. We ended up not doing either. Moderate easy access in center city. Limited underground hotel parking with alternate nearby public parking. There is no elevator from the parking to the reception: hauling luggage!Upon arrival we were promptly greeted and our reservation recognized. Elevators to the rooms. The room was a tiny tight room. The bed and covers were comfortable and the low noise level made for a good night's sleep. Very limited storage space for clothing. We lived out or suitcases stashed next to the bed. The few accessories were functional. The warm and cold breakfast buffet looked and tasted great in a comfortable setting. A good way to start the day. Because of the weather the patio was closed. Friendly reception staff. IHG Service, Owner at Holiday Inn Express Mechelen City Centre By IHG, responded to this review Hi GoeieWitte,Thank you for choosing to stay at Holiday Inn Express Mechelen City Centre. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.At Holiday Inn Express, we deliver superior value through our brilliant basics and a little more where it matters most. I’m sorry for the issues you experienced during your stay. This isn’t the level of comfort and reliability we aim to provide. I’ve shared your comments with our hotel leadership team, so they can do something about it.Thank you for your feedback, as we will use this to improve our services and facilities.Warm regards,Dominador R.Case ManagerIHG Hotels & Resorts Service

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• User:ybsae

  Trip type: Couples

  Almost Excellent

  20 Sept 2025

  We stayed for two nights, and found the hotel to be very good value. Room was reasonable sized and well appointed. Beds comfortable. Hotel was within easy walking distance of most places of interest as it is only a small but beautiful city. A good breakfast was included, and offered both continental and hot food on a buffet system. We were well looked after by the friendly staff, apart from the last evening when we were ignored at the bar while the only member of staff continued to check guests in, despite when some of them arrived after we went to the bar. After more than 20 mins we gave up and retired for the evening. Guests travelling by car should be aware that parking is €19.5 per night (Sep 2025) and there is no lift from the parking garage up to reception, and unless you unload at the hotel door before parking, an awkward staircase has to be negotiated. Maya Adriaensens, Eigenaar at Holiday Inn Express Mechelen City Centre By IHG, responded to this review Thank you very much for taking the time to share such detailed feedback. We’re delighted to hear that you enjoyed your stay overall, found our rooms comfortable, our breakfast selection satisfying, and our location convenient for exploring the city.We’re especially glad you felt well looked after by our team during most of your visit. At the same time, we truly regret the experience you had at the bar on your last evening. Please accept our sincere apologies — this is not the level of service we aim to provide. We always do our utmost to serve all our guests as quickly as possible, and we will review our staffing arrangements. Thank you also for highlighting the information regarding parking and access. Your comments are valuable in helping us improve and in making future guests aware of what to expect.We hope we will have the opportunity to welcome you back and provide an even smoother stay next time.Kind regardsMaya Adriaensens General Manager

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• User:pgbDublin

  Trip type: Couples

  Excellent hotel and great staff.

  16 Sept 2025

  Maya on reception is exceptionally good at her job. Friendly, helpful and welcoming. All of the staff greet you with a smile.The room is a good size, with a comfortable chair and a desk. The bathroom, like the room, is spotlessly clean. Dove toiletries.I had asked for a room at the back and - unlike many hotels - Maya had a note of that request. Our room was right at the back. Not a sound.The WiFi is very good. The AC is excellent and it actually cools the room. So many hotels only run the AC on fan. For some reason, I didn’t notice, when I booked, that the hotel has parking underneath. Luckily, there was a spot available so we moved from the underground car park in Veemarkt. Best to reserve, as spaces are very limited. Access to the hotel from the car park is by stairs only, so take heavy luggage out before parking. Breakfast has choice and quality.We will definitely stay at the Holiday Inn Mechelen again. Arusha Khan, Owner at Holiday Inn Express Mechelen City Centre By IHG, responded to this review Dear pgbDublinWhat an absolute joy to read your wonderful review! It truly means a lot to me personally, and to our entire team, that you felt so warmly welcomed and well taken care of during your stay. Thank you for your kind words about my service at reception, it’s always my goal to make sure every detail of your visit is just right, so I’m delighted that your room request was noted and fulfilled exactly as you wished.We’re thrilled that you enjoyed the comfort of your room, the spotless cleanliness, the quality amenities, and the peace and quiet you were looking for. It’s also great to hear that the WiFi, air conditioning, and parking facilities added to the ease of your stay. Your practical tip about heavy luggage will certainly be useful to future guests, thank you for mentioning it.And of course, we’re so happy that breakfast, with its variety and quality, gave you a perfect start to the day.We can’t wait to welcome you back to Holiday Inn Mechelen for another excellent stay.With warm regards,Maya Adriaensens

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