B&B HOTEL Mons Gare

Recent Reviews: 14

• User:Peherka

  Trip type: Solo travel

  Well-renovated hotel, very well located, breakfast needs improvement

  29 Sept 2026

  I knew this hotel under its previous name, before its renovation.This did not change the general layout of the rooms, which remain the same size, that is to say spacious for a hotel of this category. The new decor is both simple and pleasant; same for the bathroom. The renovation, however, did not include air conditioning, which may now be missed during hot periods, especially since one facade gets a lot of sun. The lobby decor has also been well updated, only the breakfast room is not successful, sad and poorly furnished, just as the breakfast itself is of mediocre quality (bad fruit juice, sugary, greasy, uninteresting pastries).Water and coffee available all day. As before the renovation, an abundant clientele of military personnel who are moderately friendly on the whole, contributing to a somewhat peculiar morning atmosphere.Very good location, opposite the very beautiful train station by S. Calatrava and a 10-minute walk from the Grand Place. Hotel Manager, Owner at B&B HOTEL Mons Gare, responded to this review Cher hôte,Merci pour ce commentaire.Nous sommes ravis que vous ayez apprécié la rénovation de nos chambres et leur volume généreux, ainsi que la nouvelle décoration de notre hall.Cependant, nous sommes sincèrement désolés que certains aspects de votre séjour n'aient pas été à la hauteur de vos attentes. Notre établissement ne dispose effectivement pas de climatisation, un choix que nous avons conservé lors des travaux. Nous prenons également bonne note de votre ressenti sur notre espace petit-déjeuner et la qualité du buffet.Néanmoins, nous sommes heureux que vous ayez profité de l'eau et du café à disposition tout au long de la journée. Enfin, notre emplacement face à la gare et à quelques pas de la Grand-Place reste un atout que nous aimons partager.Si vous n'êtes pas encore membre B&me, nous vous invitons à vous inscrire en ligne.Dans l’espoir de vous offrir une expérience plus conforme à vos souhaits lors d’une future visite,Team of B&B HOTEL Mons Gare Originally submitted in French on www.tripadvisor.fr. View originals.

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• User:johanc885

  Trip type: Couples

  Good location

  22 Aug 2026

  Spacious and clean room. A real shame about breakfast. At 9:45 AM, no more water despite the request. Sparkling orange juice, so bad. Not replenished either despite the request. No more scrambled eggs, bacon, or sausages. We had to wait more than 10 minutes. Pastries, there were 3 pastries left. That makes for an expensive breakfast! Shower gel and shampoo empty too Hotel Manager, Owner at B&B HOTEL Mons Gare, responded to this review Cher Johan,Merci à vous pour ce partage d'expérience.Nous sommes désolés que le petit-déjeuner et les produits de bain n’aient pas été à la hauteur. Votre appréciation de la localisation nous touche, car nous veillons à offrir un cadre pratique en centre-ville, proche de la gare.Nous serions ravis d'avoir l'occasion de vous revoir pour un séjour parfaitement réussi.Sincères salutations,Team of B&B HOTEL Mons Gare Originally submitted in French on www.tripadvisor.fr. View originals.

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• User:Ingrid57000

  Trip type: Family

  Very good hotel well located across from the train station

  21 Aug 2026

  Great location. Impeccable family room. I recommend it Hotel Manager, Owner at B&B HOTEL Mons Gare, responded to this review Chère Ingrid,Merci pour ce commentaire.Nous sommes ravis que vous ayez aimé l’emplacement de notre hôtel et le confort de votre chambre familiale.Au plaisir de vous accueillir de nouveau,PabloTeam of B&B HOTEL Mons Gare Originally submitted in French on www.tripadvisor.fr. View originals.

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• User:Patrick M

  Trip type: Couples

  Definitely 5 out of 5

  28 Dec 2025

  Anaïs was the best receptionist we have ever dealt with. She was excellent and made us feeling at home after we stranded in this hotel after a car problem that needed fixing.She was extremely helpful and knowledgeable. Her English was perfect.She is the best business card for any business. The hotel bed was the best we ever slept in. The room was spacious. Free coffee and tea 24/7 and great breakfast. Top location. Overall a 5 out of 5 experience. Good value for money. Very clean and a huge bathroom with a great rain shower. Hotel Manager, Owner at B&B HOTEL Mons Gare, responded to this review Dear Patrick,Thank you very much for your feedback!I am delighted to know that you had a great time with us despite the circumstances. Thank you as well for your kind words. It was truly a pleasure to help and assist you during your stay.I hope to have the opportunity to welcome you again in the future!Best wishes,AnaïsTeam of B&B HOTEL Mons Gare

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• User:Culture50854955720

  Trip type: Couples

  Avoid this hotel !

  16 Feb 2025

  This hotel does not provide any hospitality, service is below zero. When entering the hotel and paying the bill immediately, we had to pay an additional 100 euro’s, we were forced to do so cause we had no credit card. We are a non-smoking couple 64 and 66, lot’s of travel experience but this was the first time we met this. Under protest we paid the additional money, we had no other choice. There was no proper explanation other than ‘the boss tells us so to do’. Agreement was we would get the money back next day. However… at checking out, we did NOT get our money back. We got the message, that refund was ‘waiting for approvement’. Approvement?? Why? And by whom? And under what conditions? We felt like being scammed by this hotel. Further more: breakfast inconvenient, insufficient bread, croissants underbaked, little choices. Elevator not working, it’s a worn-out hotel. Carpet smells musty.I do not blame the personnel. They have to do what is told them. I I may give any future travelers one advice: avoid this hotel. Hotel Manager, Owner at B&B HOTEL Mons Gare, responded to this review Hello,We’re sorry to hear that your experience did not meet your expectations. To clarify, like many hotels, we require a deposit when no credit card imprint is provided, as a security measure to protect both our guests and our staff. This is a standard practice in the hospitality industry.Regarding the refund delay, we understand your frustration and will review our process to ensure better communication in the future. We also take note of your feedback on breakfast and the general state of the hotel, as we are currently undergoing renovations to improve our facilities.Thank you for your feedback, and we regret that your stay was not more enjoyable.LouisTeam of B&B HOTEL Mons Gare

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