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New Hotel De Lives

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New Hotel De Lives

locationBelgium, Namur

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About New Hotel De LivesAbout New Hotel De Lives

Location

This city and business hotel is situated in Namur. The establishment lies just 6 km from the city centre, where guests will find a number of tourist attractions and a train station. Dinant is approximately 20 minutes away and the beach at Oostende is roughly a 2-hour ride from the accommodation by public transport.

Facility

The hostel was built in 1895. Guests have a choice of 20 non-smoking rooms located in two 2-storey buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hostel has a range of facilities for guests with disabilities. The hostel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available for a fee. A business centre with fax machine and projector is available.

Rooms

Individually adjustable heating ensures that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. Leisure activities and facilities at the hostel include golf, fishing, a gym, a sauna and hiking or, for a fee, cycling/mountain biking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a breakfast room and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hostel also offers special catering options. The hostel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hostel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at New Hotel De Lives Amenities at New Hotel De Lives

  • Facilities

    • -

      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Laundry Service

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Hand sanitiser

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      Hygiene training for staff

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Train Station

6 km

City Centre

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

20

Very Good

40

Average

64

Poor

49

Terrible

58

Recent Reviews: 231

  • User:SMmil

    Trip type: Family

    Overpriced and in need of refurbishment

    rating25 Mar 2026

    We had booked a room for 3 people but we were only given a suitable one after we insisted. Two flights of stairs with no lift. The room was quite smelly and had to open the windows for a while before going in. The furnishings are dated. Breakfast is decent but again, chairs were worn and did not give a good impression. The restaurant was fully booked, so when we arrived we had to wait for a while before getting the keys.

  • User:InkBy K

    Trip type: Business

    Worst hotel experience i have ever had

    rating29 Jun 2025

    This hotel is completely unreliable, unclean, and unprofessional. They advertise a 24/7 reception, but that is simply not true. After accidentally leaving my key card in the room, I was locked out in the evening. I called both the main number and the emergency number multiple times. Eventually, someone picked up only to hang up immediately. My follow-up message was ignored, and my number was later blocked. I had no choice but to sleep in my car. Completely unacceptable and extremely unsafe, especially considering even the emergency numbers were unreachable.Earlier we asked if we could stay and eat some dinner. The staff said yes and gave us the menu. After not even 5 minutes, the same person suddenly told us the kitchen was closed. Why hand out a menu if ordering isn’t possible? The day after when we had a quiet drink in the hotel lounge, the staff clearly wanted us gone but instead of simply asking, they began randomly switching off all the lights around us. It wasn’t even late, and we were behaving respectfully. The lack of basic courtesy was shocking. The room itself was far below standard: it smelled like cigarette smoke, the carpet was filthy, the TV remote was sticky and disgusting, and the glass had lip stains from ofher guests on it.the general cleanliness was poor. The toilet wouldn't stop flushing all night unless you hit the button several times really hard.They also advertise check-out from 6:00 AM, but no one was at the reception until after 7:30. When I explained all of this to the staff the next morning, I was told I could request a refund via email. I then sent a polite and detailed message only to receive a brief and dismissive reply: “There is no one present at night.”No apology. No responsibility. Just unsafe conditions, poor service, and broken promises. AVOID this place at all costs.

  • User:RudiL138

    Trip type: Couples

    Excellent

    rating08 Feb 2025

    We had diner for 2 and even our dog was welcome. Service was very good and friendly and the owner made some time for a talk.We really enjoyed the food wine fondue very tasty meat good ships all was perfect. Thanks for making from our evening a success👍

  • User:pawelw531

    Trip type: Business

    THE WORST STAY IN MY LIFE !!!

    rating10 Dec 2023

    The worst stay in my life, the hotel was dirty and my room smelt so bad that I had to leave it after 10 minutes (the rooms are located above the kitchen), the service was not nice (the lady with blond hair), when I asked to change the room I was refused, THEY DID NOT REFUND THE MONEY even though I was there for 10 minutes. I DO NOT RECOMMEND!!!!!!

  • User:OnAir328181

    Trip type: Couples

    Bad times at New Hotel de Lives

    rating24 Jul 2023

    The hotel only has staff when the adjacent restaurant is open. That means that after 10 in the morning one can NOT get a cup of coffee as the machine has just been cleaned. And thats just a minor detail. We stayed for three nights over the weekend, and friday and saturday we went to bed around 23pm. Already it sounded like a party going on on floor 3, until at least 2.30 AM. Constant moving of furniture and loud footsteps on wooden flooring almost without a pause. For 85 euro a night I like to be able to get sleep, especially in a hotel. Otherwise it sounds more like a hostel and then this pricing is way off balance. I would be less bothered if I can get a coffee after a bad night sleep. In the evening we were not allowed to buy drinks to take these upstairs. Not even plastic cups... All in all: this hotel is very poor in service and quality, and because of hotelstaff having their own parties at the top floor also very noisy. -in the night the cap of the wall plug right behind the pillow of my girlfriend just fell off and thus 240 volts was exposed just like that. Serious electrocution could have taken place. We are still thinking of official ways to drop a complaint at any office responsible as the manager had a chance to react but did not till today. It looks like it is not important enough.-dont open the drawers of the bedsides, they fall off.-inspect the toiletpaper, we had to get some from our car in the middle of the night as it seemed to be forgotten.All in all we feel mislead, and badly treated as the staff was incapable of handling complaints at the reception.

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