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Hotel Bero

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Hotel Bero

locationOostende, Ostend

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About Hotel BeroAbout Hotel Bero

Location

This hotel is only 150 m from the sandy beach in the centre of Oostende. Oostende Railway Station is a 10-minute walk away and De Haan and Bruges are both less than 30 minutes away by car. The Sea Life Centre in Blankenberge is just over 30 minutes' drive from the establishment. Various restaurants, bars, pubs, nightspots and shopping venues are around 200 m from the hotel and the bus and railway stations are approximately 500 m away.

Facility

The hotel was built in 1920. 21 junior suites, 3 suites, 54 single rooms and 54 double rooms are available to guests in a 5-storey main building and a 5-storey auxiliary building. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 54 non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Comfortable sun loungers are available on the terrace. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

Meals

Dining facilities include a restaurant (with high chairs), a breakfast room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Bero Amenities at Hotel Bero

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

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      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

    • -

      Sun loungers

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      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

150 m

City Centre

200 m

Restaurants

200 m

Tourist Centre

200 m

Nightclub

200 m

Bars / Pubs

200 m

Shopping opportunities

200 m

Public Transport

500 m

Train Station

500 m

Bus Station

500 m

Golf Course

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

366

Very Good

256

Average

101

Poor

47

Terrible

37

Recent Reviews: 807

  • User:Uniconst

    Trip type: Couples

    Perfect for a long weekend away

    rating20 Dec 2023

    Perfect for our 3 night stay. The hotel is clean, the room spacious and comfortable, the staff friendly and helpful and all reasonably priced. The reasons I didn’t give 5* review are; small cups and plates in the restaurant; small cups and no glasses in the room;bathroom lighting far too dim to use the mirrors properly; (although this seems the norm in hotels worldwide)Other than these little niggles, we really enjoyed our stay. The hotel is a short walk from a massive car park and the train station and it’s situated on the edge of the drinking and eating out sector!

  • User:Roger J H

    Trip type: Couples

    Excellent

    rating15 Apr 2023

    We are regular visitors, to Oostend and this is always aour favourite place to stay,. It's secure and welcoming. The staff are always hepful and friendly the rooms are comfortable and clean. The included breakfasts are exellent quality. Just a great place to stay.

  • User:Connector59612232490

    Trip type: Couples

    Gut aber Verbesserungswürdig bei einigen Punkten

    rating10 Mar 2023

    The hotel has a good location and you are immediately in the city center and just as quickly at the sea. I'm only giving it 3 stars because there were a few flaws that shouldn't happen in a 4 star hotel. Some of the rooms are very old. Various things in the room didn't work or were dirty, only after complaining did I get another room that was spotless. The wellness facilities were not fully usable. What was usable, however, corresponded to my ideas. The breakfast was extensive but with limitations. There was only one coffee machine in operation and there was only standard. The vending machines weren't stocked with what was written on them. There were different types of bread but no rolls. The staff at the breakfast buffet was more of a statistic than a real service was not offered. Neither a "good morning" nor any help was brought to you. Today it must be different!

  • User:tloacker

    Trip type:

    Noisy disappointment

    rating29 Oct 2022

    We stayed at Hotel Bero with our 2 little kids. As we read quite a few negative reviews on outside noises, we asked beforehand if they could guarantee a quite room. An employee called Sébastien confirmed vie e-mail to give us a room without air condition or other noise outside. Upon arrival they gave us a room next to a construction site with nonstop noise from 7am to 5pm. When we complained, they kept putting us off till later (“construction will stop tomorrow”, “I will talk to the management by tomorrow”), but nothing ever changed. They only offered another room with air condition noise outside. After the 2nd night we couldn’t handle the noise anymore and decided to go home early. When asking for a compensation due to Sébastien’s wrong written confirmation and unmet agreement, they stopped being friendly: “What did you expect when booking a hotel in the city centre?”, “This would not have happened, if you had taken the room next to the air condition”. They said they could not to more for us, but refused to give us the management’s phone number – because of data protection, while on the same hand, they had an applicant’s CV lying on the reception counter for everyone to see. Adressed to that, the receptionist yelled at us if we wanted to threaten her – she could not see how she was applying double standards. They did not give us a compensation (“because until now you used all the services, like breakfast”) – except for offering a voucher for our next stay, ironically: We left early because of the poor circumstances, why would we seriously go back to a place with noise and lying employees? I would not recommend it to anyone. We wasted a lot of money on a noisy non-relaxing holiday.

  • User:LYDIAG59Jakarta

    Trip type: Couples

    Horrible

    rating26 Mar 2022

    Management told us the room was closed for refurbished but still rented it out to us. They told us they proposed to give us another room but thats a big lie, we did not want to stay in a health hazard room voluntarily but that is what they told us. Proof that they knew the room was not fit , letter from hotel here.mold in shower, mold on the ceiling. Horrible experience!!

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