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Thermae Palace

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Thermae Palace

locationOostende, Ostend

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About Thermae PalaceAbout Thermae Palace

Location

This elegant hotel is situated directly beside the lake promenade. Links to the public transport network can be reached in a few minutes on foot.

Facility

141 rooms and 10 suites are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Central heating ensures that rooms maintain just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. After an eventful day, guests can work out and recharge in the gym. The wellness area features various facilities, such as a spa, a sauna, a steam bath and a solarium. A dance club and a nightclub are also options for entertainment.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Thermae Palace Amenities at Thermae Palace

  • Facilities

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Swimming Pool

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

500 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

355

Very Good

450

Average

303

Poor

156

Terrible

116

Recent Reviews: 1380

  • User:lajolla27

    Trip type:

    could be better

    rating12 Nov 2025

    We give a 4 as most of our problems were resolved by the manager. Yet a disappointment for à 4 stars hotel On our first day, the refrigerator was locked, the heat in the bathroom barely worked and...

  • User:SophieVa-PaulRe

    Trip type:

    ENTHUSIASTICALLY ANTICIPATING OUR STAY

    rating03 Nov 2025

    We were enthusiastically anticipating our stay at the Thermae Palace Hotel. The staff was professional and helpful. However, the "lady" needs some care, and in fact this was underway during our stay...

  • User:Journey62618863588

    Trip type:

    Family getaway with historic charm – Thermae Palace, Ostend

    rating18 Oct 2025

    We spent last week (from Monday to Friday) traveling as a family—father, mother, a 14-year-old son, and a 10-year-old daughter—and we thoroughly enjoyed our time in Ostend. Although the weather was...

  • User:Rachel Y

    Trip type:

    Really lovely place

    rating04 Sept 2025

    This Hotel is one of the best in Oostende. The Staff are really lovely and welcoming. The Restaurant is Michelin Style and really Lovely food. A big Shout out to Mitre,Felicity, Zander and all the...

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