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This hotel warmly welcomes guests in Santa Cruz.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Excellent swimming awaits guests at the indoor pool. There are many ways to relax or stay active at the hotel, including a gym and aerobics. Activity coordinators organise an entertainment programme for adults and children.
Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Facilities
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless check-in/-out
Enhanced cleaning programme
Hand sanitiser
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Gym

Excellent
130
Very Good
93
Average
20
Poor
5
Terrible
2
Recent Reviews: 250
User:NorthernAlberta2
Trip type: Couples
Neat and Tidy
08 Oct 2025
User:Kemoaj
Trip type: Friends getaway
Highly recommend 😄
16 Sept 2025
User:esabelleify
Trip type: Business
Seńor Iriarte, the staff and Hampton by Hilton..GREAT STAY!
18 Feb 2025
User:Neal R
Trip type: Solo travel
A Comfortable and Good Value Stay at Hampton by Hilton Santa Cruz / Equipetrol
01 Jun 2024
User:Kevin S
Trip type: Couples
Very nice hotel
22 May 2024