Swissotel Sarajevo

Recent Reviews: 131

• User:Vladimir P

  Trip type: Family

  Nice hotel

  26 Aug 2025

  Loved the room . Good location! Pretty clean. The breakfast was really good and a lot of variety of foods . Staff was well organized and kind. Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear Mr. Vladimr,Thank you for sharing your experience with us. We truly appreciate you taking the time to leave a review. Your feedback means a lot to our team, and we are glad to know your stay left a positive impression.We hope to have the pleasure of welcoming you back in the future.Kind regards,

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• User:Alen M

  Trip type: Family

  Great stay – friendly staff and top location

  20 Jul 2025

  Very friendly and helpful staff, excellent location, tasty food, and great cleanliness. The area is also family-friendly – there’s a children’s playroom in the same complex, which is a big ➕️ for families. The spa area feels a bit outdated and could use some renovation. Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear Mr. Alen,Thank you very much for your review and for sharing your impressions with us. We truly appreciate your feedback and the time you took to write it. Your comments help us continue improving our services, and we’re grateful for your trust and support.We hope to have the opportunity to welcome you again. Kind regards,

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• User:Džan Ahmed M

  Trip type: Family

  Welcoming and nice.

  21 Jun 2025

  So, this is a really nice hotel in heart of Sarajevo. It is close to Bascarsija, the staff, everyone is really nice. Food is also on the level, with a dash of Arabic spirit. Fresh flowers are everywhere around the hotel. And there is also Bvlgari wash and hand cream in toilets. Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear Mr. Dzan, Thank you so much for your kind review! We are truly happy to hear you had a pleasant stay and enjoyed our location, service, and atmosphere.We look forward to welcoming you again soon!Kind regards,

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• User:Road16592395638

  Trip type: Business

  disappointing hotel, not for a quiet nights sleep.

  17 Jun 2025

  Rooms are small, bed is not comfortable, customer service is poor. Worst is that it's a noisy environment right near the mall. If you are a light sleeper this is not the place for you. Some rooms have a nice view. but other than the mall you are far from attractions. You will need to take a tram. Keep in mind the restaurants don't serve alcohol, there are better choices in Sarajevo.

• User:Advan B

  Trip type: Family

  Beautiful place

  10 Jun 2025

  Beautiful hotel, excellent location, modern rooms and most important friendly staff and affordable prices. We are all very satisfied, both me and my wife, as well as the children. We stayed for 3 days and we can't complain about anything... Swissotel Sarajevo, Guest Services / Front Office at Swissotel Sarajevo, responded to this review Dear, Thank you for choosing us for your family trip! We are happy to hear that all of you and family had a pleasant stay wit us.Wishing you safe travels, and we hope to welcome you again soon.Sincerely,

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