Transamerica Lagoa Santa

Recent Reviews: 1160

• User:Voyage06046655170

  Trip type:

  22 Jul 2025

  Our stay was excellent! All the staff were incredibly attentive, always making us feel right at home. The Royal Suite is wonderful – very spacious, cozy, and comfortable. The jacuzzi is a perfect way to relax even more, and the view of the lagoon is an amazing bonus.The breakfast is simply spectacular... out of this world! We've had breakfast in many places around the world, and we can confidently say this was one of the most complete and delicious. It brings guests closer to the best of the local cuisine, with great care and quality.Congratulations to the entire team! Sumaia Carvalho, Gerente geral at Transamerica Lagoa Santa, responded to this review Prezado hóspede,Ficamos muito felizes em saber que sua estadia foi excelente!É gratificante receber um retorno tão positivo sobre nossa equipe atenciosa, o conforto da Royal Suite e, principalmente, nosso café da manhã espetacular.Seus elogios sobre a qualidade e variedade da nossa cozinha, destacando o melhor dos sabores locais, serão repassados a toda a equipe.Agradecemos imensamente e esperamos recebê-lo novamente em breve!Atenciosamente,Sumaia CarvalhoGerente Geral

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• User:AsimC90

  Trip type: Family

  One star hotel

  08 Jul 2023

  I think these reviews on Expedia site are highly misleading. This hotel is rated 8.6. I have no idea how can this be 8.6. I wonder if this hole in the wall with tiny rooms, old dirty miniature bathrooms is 8.6 what would a hotel with rating 6 would be. Or it is just that most of 3 star hotels in Brazil are poor quality choices. Gerência Ramada Lagoa Santa, General Manager at Transamerica Lagoa Santa, responded to this review Dear,Thank you for staying with us and dedicating part of your time to this evaluation, for us it is always very important.I apologize for not meeting your expectations.Always available,Leticia TorresManager

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• User:peterdQ2363IL

  Trip type: Business

  Nice hotel on taxi distance from airport

  23 Sept 2022

  Fine hotel , clean rooms , very friendly staff serving and giving info Breakfast in a nice resto , is connected to a pizzaand food bar which was very good for decent meal Also there very friendly staffLies in the small town , near a lake , nice views but nothing much to do Letícia Torres, Gerente geral at Transamerica Lagoa Santa, responded to this review Dear peterdQ2363IL,Many thanks for your visit and feeback in this platform.I am very happy that you have enjoyed your time with us and definitely will pass your comments to our staff.Wish you all the best.Letícia TorresGeneral Manager

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• User:Neil M

  Trip type: Business

  Hotel Ramada Bele Horizonte Brazil

  10 Jan 2022

  Very friendly service, great pizza restaurant, rooms comfortable with balcony, pool area on roof about 15kl from airport would fully recommend a stay here lots to do if you have any questions all you have to do is ask Marcella on the front desk Ananita Gomes, Gerente geral at Transamerica Lagoa Santa, responded to this review Dear Mr. Neil,Thank you very much for your review! We are so glad to see that you had a very pleasant experience during your stay in our hotel. We hope to see you again as soon as possible.Best Regards .

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• User:CG1236

  Trip type:

  Clean but average

  28 Apr 2020

  Rooms are clean but we had to ask for extra piles since what was offered was extremely thin. Evening reception staff very helpful and polite. Breakfast option quite vast but a bit disappointed with next day check out staff which seemed to make our check too complicated and lengthy. We have not consumed any drinks from our room and even though coming with plenty of time for check out due to be aware of our flight, it took us quite a long time to leave the hotel due to that.. Evening meal was really tasty, although quite pricy. Hotel staff seems not to recomend surroudning food business much and did not offer positive feedback about that. It could be true or staff pressured to have guests eating at their own restaurant, which is what we did. Who knows...! ramadalagoasanta, Gerente de recepção at Transamerica Lagoa Santa, responded to this review Dear Mr(s) CG1236Thank you very much for your review! We are so glad to know that you had a pleasant experience during your stay and liked our rooms and breakfast. About the check out that took so long, we are so sorry about that and I will check what happened, so that our staff can be more prepared for that kind of problem. And concerning the restaurant, since we have one here at the hotel, our staff is recommended only to offer ours as a option, but at the front desk you can get more information about other restaurants, but anyways, we are sorry for any inconvinience that might have caused.. We hope to see you again as soon as possibleBest regardsMarcella MattioliFront desk Manager

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