This hotel, was my first time , stayed on it. The hotel doesn’t have any person that can help you when you arrive, helping you with suitcases. And neither when you check in and walk to elevators to room. The bathroom is very small, you need go into for open the shower. The breakfast is poor, with bread smell old and moldy. All food and drinks are really awful. The Wi-Fi always get off and need to log in all the time. Pool isn’t heated. So, winter you can’t to enjoy it. Mostly on pool area, you can’t have any sun. The Tv has no cable. Terrible Tv. Small and old system. It’s noisy around your room , when stay inside trying get some nap. It’s impossible. You can hear all sound from another rooms. The bed has no blanket or comfort for cold weather. View from the room was ok. People on front desk very friendly. Employees from restaurant on breakfast time , want to clean tables while you are eating, spill or spread food around or on you. Tables, chairs and decoration on Restaurante is very poor, old and uncomfortable .The employees work at kitchen restaurant, talking loudly not respecting the guests. I don’t recommend this stay at all. !!!! The parking lot , need to be paid. The price for this room Hotel it’s expensive, if you compare with another better than it. The location it’s okay, if you have something for to do in Hotel area, some Mall . And if you are athletic , you can walk around yes. Just be careful because drivers, don’t respect the pedestrians.I can’t to tell about the restaurant dinner or room delivery. I didn’t eat on it. Only breakfast because it’s was free ! This hotel has some issue construction now. It’s not pleasant when you walk into hotel with workers and noise. The room is clean, and has kitchen but not microwave, oven or kitchen supplies. Only little refrigerator. And sink ??? Really. Room had queen bed, and one chair . No couch. It’s really not nice for you stay some time inside. Look small.
Daniel Escalante, Atendimento ao cliente/recepção at Comfort Suites Brasilia, responded to this review
Dear Mr. Triches,First of all, we would like to thank you for choose our hotel during your visit at Brasília.I noticed your comments after your experience at our hotel. We apologize for any inconvenience this situations have caused to you. We'll work to fullfil all the needs of our guests, Be certain we'll give an especial attention on this case. We hope have the oportuniy to received you again and show all enforce to guarantee your satisfaction during your staying.Best Regards,Daniel
User:BahiaMakem
Trip type: Couples
Well located hotel at a fair price!
13 Dec 2019
Stayed 1 night only and therefore did not explore fully all the facilities on offer. The hotel is beginning to show it's age in comparison to some of the more modern competing hotels in that particular block of Brasilia SHN but it's more than offset by the price availability at the hotel. Location is excellent.
User:John M
Trip type: Business
John in Brasília
26 Mar 2019
Good hotel but awful Internet. Swimming pool good. Clean. but it seems there was a bad Internet problem, and I wasted a lot of time trying to get online. I ended up having to go to reception to send important mail.
Daniel E, Front Office Manager at Comfort Suites Brasilia, responded to this review
Dear Mr. Uspbr,First of all, thanks for chose the Comfort Suites during your visit at our city.I would like to apologize for all the inconvenience that the problem with the internet may have caused, i'll transmit your comments for our maintenance staff.We hope see you again soon, and make all of our services worthwhile.Best regards,Daniel
User:Jane L
Trip type: Business
Stay for business at Comfort Suites Brasilia
19 Aug 2018
A good value for the money with large rooms, good internet connection. Location is convenient for mall shopping with a variety of restaurants at a range of prices across the avenue. It is not conveniently located for tourists, but business was my purpose, not sightseeing. Staff are particularly flexible and helpful. Do not expect the kitchen in the room to be furnished with coffee pot, plates, microwave, etc., as you might find in other Comfort Suites.
Daniel E, Front Office Manager at Comfort Suites Brasilia, responded to this review
Dear Mr. Guest JL45,First of all, we would like to thank you for choose the Comfort Suites as your hotel in Brasília.About your review, i would like to inform you, that we are close to the TV tower, Esplanada dos Ministérios, JK memorial, Planetary, the Nacional Stadium and others. About the missing plates, we have 4 category of apartments. Our Room's "Business Class" and "Royal", has all those itens. And in case of availability, we can lend microwave if necessary.Keep in mind, that our Front Desk staff, its ready to help our guest whenever its necessary.Thanks again for submit your opinion, and we hope see you again soon.Best Regards.Daniel
User:rachsan2018
Trip type: Business
Great Breakfast !! Excellent Security !!
08 Apr 2018
The location of the Hotel is very convenient. The rooms are OK, The bathrooms are very smallll, me with my size 8 could not get in easy at all. that was the only bummer for me. The balcony had a great view. the rooms had an iron, a kitchen, a working station
Brasilia, Brasilia
About Comfort Suites Brasilia
User Rating & Reviews
31 Jul 2023
13 Dec 2019
19 Aug 2018
0204 505 9777