Hotel Brava Club Pousada

Recent Reviews: 823

• User:Gabriel P

  Trip type: Couples

  Magic paradise to share with loved ones

  27 Apr 2025

  Great place in front of a beautiful beach. Crew are very pleased to help you in anyway you need and the food is incredible.Rooms are small but well maintained, bathrooms are clean and the bed is comfortable.It may not be suitable for reduced mobility folks as you are expected to walk and long stairs.Excursions are awesome the whole peninsula is a great adventure to discover.Plan enough days, the trip to the pousada is a long one so you will loose a morning and an afternoon traveling back a forth from the airport.

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• User:kailit2020

  Trip type: Friends getaway

  Complete disaapointment

  10 Jan 2023

  Have to agree with the previous comments, the place is a complete shambles, dirty pool, dirty common areas, unemptied ashtrays, food was served in unsanitary ways.Very careless staff, receptionist was often not present and smoking instead. All complaints were ignored.The place is very run down for any standard. Needs a new management and a revamp!Shame!

• User:Fredolla

  Trip type: Family

  Never go there

  04 Jan 2022

  Legal action it's already open against this placeI visit Rio de Janeiro and around is last 2 weeks I know Brasil very well; I have never been to a place like that before, I have requested a refund, and I have refused to stay in that place, and the reception don't give X for my request, the owner of that place must be the most smart businessman every I have open legal against again facts about the place I have provided pictures film every this to be able to get my refund back, I open 2 other legal actions on visa and booking.com to request the refund of that place Please check pictures Anibal Rodríguez Phillips, Proprietário at Hotel Pousada Brava Club, responded to this review Dear Mr. Nuno, According to your own report and here at the reception, your family didn't even like the City, and even having been informed that we do not make refunds for reservations in progress during Christmas and New Year's week, you preferred to leave the hotel and city ??because we were not to the taste of your family, we tried to answer them in every way, we asked if we were missing something, if there was a problem, if there was anything we could do to make you feel comfortable, and in your own words you described that you they didn't like anything, in the photos you indicate and we went to check, they are photos of the street and external areas around the hotel, we are responsible for the quality of our accommodation and food services, we are not responsible for the structure of the city, and frustrated expectations of what if you imagined yourself in Buzios, as you yourself informed the city is no longer what it used to be. Regarding your indignation with the hotel for not making the return, Booking works with rules and common reservation policies around the world and in accordance with the laws and commercial agreements in the area of ??tourism and the like and with whom we have worked for years offering a quality product for our customers, not perfect, but with all humility in search of providing the best service to our customers, without further ado, we regret what happened and all this inconvenience, and rest assured that we have nothing to fear regarding our hosting contracts and trade agreements.Sincerely, Brava Club Team

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• User:JM-20149

  Trip type:

  I was in the Pousada between the 8 and 15 february 2020

  22 Feb 2020

  Is an Hotel remarkably situated in the Brava beach, and very quite place.The rooms are suites very well taken care by the staff.The reception staf are very nice people and very professionals always at your disposal to help whatever you need.I had the occasion to have dinner 3 times and always I was very well taken care both by kitchen staff and in particular by Miriam - the cooking lady.Thanks for the very pleasant stay. Tamara Vitorino, Agência/consultor at Hotel Pousada Brava Club, responded to this review Thanks for your feedback. We hope to see you soon.

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• User:US Military V

  Trip type: Couples

  Hotel Is A Total Disappointment / Comparable to a 2 Star Hotel / Advertisement Is Misleading

  04 Mar 2017

  I wanted to treat my girlfriend to a romantic vacation in Buzios during carnival 2017. After carefully comparing available hotels in the area, we came upon the Brava Club which was rated 4.5 stars, liked what we read and saw, and booked a superior suite because at this time an executive suite was not available. A few days later, an executive suite became available and I upgraded with my price over doubling to 9,000 Rs + for nights. Once we arrived to the hotel and was shown to our room, we were shocked as this was not a suite at all. This was no more than a $100 - $150 room with no amenities other than an in room Jacuzzi which did not work. There was no coffee pot or anything else you would expect in an executive suite level room. The safe was very small and barely bolted to the closet.The hotel is old and dirty. The breakfast buffet is the quality of a 1 star or 2 star hotel. There is empty beer bottles and broken glass everywhere.The mini bar was poorly stocked etc. etc. We planned to check out in the morning and find another hotel only to find that none were available so we were stuck. Other than the small beach, you must drive everywhere as to walk would take you over an hour and all up hill. When I expressed our disappointment with the room and the fact that we were misled and deceived, to the front desk, they were unwilling to do anything about it as they already had our money. I am now disputing the upgrade charges with my credit card company as well as warning others so that they do not get disappointed and ripped off the way we were.This hotel experience ruined our whole trip. Tamara Vitorino, Agência/consultor at Hotel Pousada Brava Club, responded to this review We apologize for the inconvenience. We inform you that our hotel has undergone several renovations since your stay and we are undoubtedly among the best in the region.We hope to have you here again.Best regards.

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