Great service. Good restaurant. Residencial neighboorhood with restaurants and cafes around. Best place to be in town.
Priscila Koki, Atendimento ao cliente/recepção at Melia Campinas, responded to this review
Dear guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed our service, restaurant, and excellent location. It is also great to know that the surrounding neighborhood with its restaurants and cafés contributed positively to your experience.We truly appreciate your feedback and hope to have the pleasure of welcoming you again in the future.Warm regards,Priscila KokiGuest Experience Coordinator
User:TravelBrianCO
Trip type: Business
Outdated and awful wifi
27 Feb 2026
Good location, close to several nice restaurants. The staff is friendly and the breakfast is decent. The rooms are outdated but clean. WiFi is the worst I have ever experienced. Unable to even make basic calls. Paid option isn’t much better. Can’t suggest the hotel if you have any work to do.
Priscila Koki, Atendimento ao cliente/recepção at Melia Campinas, responded to this review
Dear Guest,Thank you for your feedback and for highlighting our location, staff, and breakfast. We truly appreciate your kind comments.We sincerely apologize for the WiFi issues you experienced. We understand how important a reliable connection is, especially for work, and we regret the inconvenience caused. Your comments have been shared with our technical team so we can work on improving this service.We hope to have the opportunity to welcome you again and provide a better experience.Kind regards,Priscila KokiGuest Experience Coordinator
User:bshivakumar
Trip type: Business
Shivakumar feedback
28 Dec 2025
Very good service in hotel melia and staffs are freidly thank you for kindness and facility provided
Priscila Koki, Atendimento ao cliente/recepção at Melia Campinas, responded to this review
Dear guest,Thank you very much for your review! We are happy to know that you enjoyed our service, facilities and staff at our hotel. We look forward to welcoming you again soon to provide more pleasant moments.Warm regards,Priscila KokiGuest Experience Coordinator
User:mengmengmengmeng
Trip type: Business
Very poor sound insulation
23 Aug 2025
Very helpful and friendly staff, food good as well.However will not at all recommend, because out of my hotel experiences around the world, especially considering 4 stars and above, I have never been in a hotel room that has this Poor sound insulation!! Can some one please just sit in room 1124 or 1113 for a couple of hours? The random cracking/squeaking noise from the ceiling/wall/flooring/corner/cabinets or whatever the building itself can be super loud and wake you up during late night. And not to exaggerate, during my 7 o 8 nights here, nearly every night, I'll be waken up by some random loud noise from the building itself, and it sounded super near, almost like someone already in your room, opening your door or something. Very annoying and scary. 2nd, if you stay in either this two rooms for a while, you will be able to clearly hear your neighbour charging his phone, going to toilet, talking, hanging the clothes, drinking water, opening suitcase, everything! you can hear every detail, like you are in the same room next to each other. I cannot understand why, a hotel cannot even guarantee the basic quiet sleep quality. Let alone if someone talks, walks in the corridor, that's super loud noise as well. Again, nearly every night as late as 2 or 3 am, can hear people making big noise in the corridor. So overall, the building itself is cracking/squeaking loudly and randomly, you can hear next room and corridor super clearly. Not possible at all for a good rest and sleep. Staff very friendly helping me to change from 1124 to 1113, however sadly it is still noisy and Poor sound insulated.
Priscila Koki, Atendimento ao cliente/recepção at Melia Campinas, responded to this review
Dear guest,Thank you for taking the time to share your feedback. We are truly pleased to know that our staff provided you with such a warm and caring experience — your kind words will be shared with the entire team.At the same time, we sincerely regret that certain aspects of your stay did not meet expectations. Please accept our apologies. These matters have been brought to the attention of the relevant departments for immediate review and corrective action.We value your comments, as they help us to continually improve the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with a stay that reflects the high standards we strive for.Warm regards,Priscila KokiGuest Experience Coordinator
User:Jose P
Trip type: Business
great Location, but needs update
16 Aug 2025
the hotel is in a great location. Their breakfast service is wonderful. The people are nice, but the rooms are showing their age. Bathroom as showing mold on the white tiles. Also some kind of flying insects kept showing up every morning. In the current month of August, there is no A/C. I know it is winter, but when the temp is in the mid to high 70's it feels warm at night. The bed is very hard. I also was a bit aprehensive when at check in the Clerck is trying to upsell me the room I requested.
Priscila Koki, Atendimento ao cliente/recepção at Melia Campinas, responded to this review
Dear Mr. José P.,Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our location, breakfast service, and the friendliness of our staff — these are all things we take great pride in.We’re truly sorry to learn that aspects of your room did not meet your expectations.We will address these issues with the appropriate teams to ensure improvements are implemented promptly.Your feedback is very valuable, and it helps us improve the experience for all our guests. We hope to have another opportunity to welcome you back and provide you with a more pleasant stay in the future.Warm regards,Priscila KokiGuest Experience Coordinator
Campinas, Campinas
About Melia Campinas
User Rating & Reviews
10 Mar 2026
27 Feb 2026
16 Aug 2025
0204 505 9777