Radisson Red Campinas Hotel

Recent Reviews: 890

• User:Sandro V

  Trip type: Business

  Trendy vibe and great Cambuí location, but let down by room noise and inconsistent service

  22 Aug 2026

  The Radisson RED certainly stands out visually with its hip, modern aesthetic and boasts an enviable, walkable location in the heart of Cambuí, surrounded by great dining options. Unfortunately, my recent stay did not fully live up to the vibrant lifestyle brand image it portrays. Upon arrival, the check-in process felt rushed and impersonal, setting a rather indifferent tone for the rest of the visit. Inside the guest room, while the design elements were contemporary, the acoustic insulation left much to be desired, allowing hallway noises and outside urban sounds to easily disturb periods of rest. Furthermore, housekeeping oversight was noticeably lacking during peak hours, and getting assistance from the front desk required multiple calls. While the neighborhood appeal and overall establishment have potential, these hospitality shortcomings make it difficult to justify the nightly tariff. Ultimately, considering the high standard expected from this upscale banner.

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• User:lgsdias

  Trip type: Family

  Radisson Red Campinas

  26 Jul 2026

  Perfect location in Campinas, walking distance to the City center and to everything on Cambui. Excellent connecting rooms for our family of 4 - modern, clean, great bathroom and ammenities. Breakfast is very good, plenty of options and constantly supplied with hot baked Pães de Queijo. Good overall service on the whole 3-day stay. Gestor de Experiencia, Guest Services / Front Office at Radisson RED Campinas, responded to this review Hey lgsdias, thanks for your fantastic review! We're thrilled you enjoyed the perfect location and found our connecting rooms great for your family. It's wonderful to hear you loved the breakfast options too. We hope to welcome you back soon for another amazing stay!

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• User:PH983

  Trip type: Business

  not as expected

  25 Mar 2026

  The room was decent and clean. But not a place you want to stay for long. First, there is no tissue paper, just toilet paper. There is no drawers for your stuff or clothes. Spaces to put things were limited and I had to ask them to remove the mini-bar stuff. I ended up leaving my clothes and some other stuff in my suitcases. The coffee in the room hasn't been replaced.Breakfast was ok. Not much greens to eat if you are a vegetarian or vegan. Coffee was surprisingly disappointing for a Brazilian hotel. Lots of breads and cake selection. I like the fresh juice bar which one get to select the fruit for them to juice. Gym has basic equipment and since it is at the top floor it has a nice view around.There is a supermarket and quite a fair number of restaurants (mainly Italian) walking distance from the hotel. And that is a plus to anyone who is considering if they want to book this hotel.I had a room behind but I heard it was very noisy for those facing the front from the traffic. I know of two people who asked to move due to the traffic.

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• User:leighdermick

  Trip type: Business

  Go and stay else where!

  23 Oct 2025

  The entire property lacks management. I stayed for 9 days and I did not see a hotel manager once!! This certainly shows… from the shocking quality of room servicing/ cleaning ( sheets not changed in over a week until I kicked up a fuss despite asking numerous times, trash not emptied, loo paper not replaced , tea and coffee and cups not replaced despite being used) to the LACK of management at breakfast it is all literally a joke!!!! Eggs take 30 minutes and they arrive inedible.. simple poached egg is either rubber or raw. Twice they had no eggs to offer “ ran out” on a week day at 8am.. how is this possible?! A Radisson property! The breakfast is also the same every single day not even the fruit on offer changes and they don’t even have ability to make a cuppacino… only TERRiBLE vending coffee avail even if you want to pay!!! The towels are thread bear and the rooms are NOT sound proofed even on the 17th floor you hear street noise and elevator noise and other guests. If I had not paid in advance I would have checked out. The sauna was also under maintenance for all 9 days of the stay.. and the staff are just soo uninterested in guests it’s a joke! I told the one I didn’t have slippers in my room I was told to go buy next door at the pharmacy ! Like really?! Multiple guests were wearing radisson branded slippers and when I pointed this out they then arrived. Everything seemed to be a huge effort for the staff. This hotel is seriously ruining the radisson brand. No one greets the guests in the lobby and certainly no offer to assist you with bags. And last but not least shocking WiFi impossible to have a teams meting in your room. Just stay at the Melia ! Avoid! Hotel Radisson RED Campinas, Atendimento ao cliente/recepção at Radisson RED Campinas, responded to this review Dear Leigh, We sincerely apologize for the inconveniences experienced during your recent stay with us. Your feedback is extremely valuable, as it helps us identify areas that require immediate improvement. We are truly sorry for the issues you faced regarding the cleanliness and maintenance of your room, the quality and variety of breakfast, and the service provided by our team. What you described does not reflect the standards of quality and hospitality we aim to offer. Please be assured that your comments have been shared with the respective departments so that corrective measures can be taken promptly. We also regret that the sauna was unavailable and that the Wi-Fi did not meet your expectations — these matters are being reviewed to ensure a better experience for our future guests. We truly hope to have the opportunity to welcome you back and provide you with the level of service and comfort that Radisson is known for. Kind regards,Bárbara Guest Relations Radisson Red Campinas

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• User:auditor_g-s

  Trip type: Business

  Avoid, impossible to get an invoice with company name

  16 Apr 2023

  This is not a professional hotel because:1. They cannot deliver an invoice to my name and the name of my company2. Staff is reckless and does not care to help, despite several request.3. Rooms are very noisy, you could not sleep because my neighbours watched TV all nights4. Rooms are very small, with insects, not sure this hotel is clean5. Gum is dirty with nothing to disinfect, no water, no towelsI do not recommend this hotel at all,the Melia is way better Hotel Radisson RED Campinas, Atendimento ao cliente/recepção at Radisson RED Campinas, responded to this review Dear guest, good morning!I would like to thank you for taking part of your time to review us through TripAdvisor! It is important for everyone on the our team to have feedback on how your stay with us.We always try to serve our guests in the best possible way, and we regret having left something to be desired in the points mentioned above, and we will work to ensure that this does not happen again!Kind Regards,Eduardo FerreiraFront Desk Supervisor

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