Hotel Continental 4Soul

Recent Reviews: 1865

• User:Corina n

  Trip type: Solo travel

  Horrible experience

  31 May 2026

  A horrible experience!At the hotel reception there is a tall young man with glasses who is clearly not suited for this job. During check-in, I was required to scan a QR code in order to register at the hotel. Of course, the internet was not working, and I needed to leave shortly after arriving. I asked this gentleman what I was supposed to do if the internet was not working, and he told me that I had to wait in the lobby until I could get a good connection. I replied that I needed to get to my room, change my clothes, and take a shower. He suggested that I could change in the bathroom instead!At that point, I told him that if I was not given my room, I would book another hotel. Only then did he suddenly find another way to complete the check-in process.Later that same day, I found out that I could go shopping in Paraguay. A receptionist told me that the only way to get there was by taxi. I agreed, and she arranged a taxi that belonged to the hotel. From the beginning, I was told the fare would be R$400, which I accepted.When the driver arrived, he drove me around for about 10 minutes before telling me that he did not know how to get there and that another driver would pick me up from a different location. A second driver arrived, and I asked him to take me somewhere I could buy a rain jacket. Instead, he took me to a mall that only sold electronics, cosmetics, and food. After leaving that mall, I asked him to take me to a clothing mall nearby because it was raining. Most of the stores there were already closed.I then asked to be taken back to the hotel. Upon arrival, the driver told me that the fare was actually R$425.49. He gave no explanation, and I assumed he was asking for a tip, which I was willing to pay.I paid with my first card, but the driver told me the payment had failed. I then paid with a second card. When I checked my banking apps, I discovered that both cards had been charged. On the second card, the transaction was showing as pending, but the money had already been deducted. The driver refused to refund me because the transaction was still marked as pending. The hotel reception assured me that once the transaction was no longer pending, they would refund the duplicate charge.The next morning at check-out, the same tall man with glasses was at reception together with another employee. I refused to speak with him because of his previous attitude. While I was discussing the issue with his colleague, he interrupted and aggressively told me that he had not forced me to take the taxi and that it was not his problem. His colleague was trying to help and offer solutions, but this individual repeatedly interrupted with rude and aggressive comments.At that point, I asked for the hotel manager’s email address. He refused to provide it, saying that I had no reason to contact the manager and that any complaint should be sent to reception, where he himself would respond.I sent an email to reception, and it has now been almost two weeks without any response.This was one of the worst hotel experiences I have ever had. I do not recommend this hotel to anyone. Do not use the hotel’s taxi service they are scammers.

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• User:Andrew V

  Trip type: Family

  A great falls “base camp”

  02 Apr 2026

  Comfortable and spacious rooms, caring and multilingual staff, with many excellent restaurants within a 15 minute walk. This was our falls home base, and after a few days of touring in the heat, we were always glad to get back for some rest and a good breakfast.

• User:erin464

  Trip type: Couples

  Decent Stay for a Visit to the Brazilian Side of Iguazu Falls

  24 Jan 2026

  My first impression of this hotel was that they do Christmas right! We arrived on New Year’s Day, and their decorations were amazing! Upon our arrival, we were treated to welcome drinks by the enthusiastic front desk staff. We were also informed that our room had been upgraded at no charge, which was a nice surprise. We’d booked a Double Room with 1 Double Bed, but not sure what class of room we ended up in. We ended up in a large somewhat dark and empty feeling room that looked down over the pool, with a sitting area, table and chairs, and 1.5 baths. This hotel has the look of one that was absolutely amazing in its prime, but is maybe about 20 years past that. Everything seemed very fancy, but dated. For instance, our room had a giant whirlpool tub, but a tiny shower enclosed in frosted glass. It also seemed that our room may have had water damage at one point, since there were multiple places along the outer wall where the drywall was cracked and bulging. It was also very sparsely decorated. In addition, the half bathroom smelled terrible, though luckily we didn’t have to use it since we had another toilet and were only there one night. On the plus side, breakfast here was amazing – the best we experienced in our entire 3-week trip to South America. Plenty of fresh fruit, cheese, cereal, pastries, etc. The area around the hotel didn’t have a lot going on, but there were a few restaurants right across the street, and a few more about a 15-minute walk away.

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• User:812phil

  Trip type: Family

  A Big No. NAO!

  19 Dec 2025

  * The fabric of the hotel is poor and dated. * There are holes in the reception ceiling one of which is filled by a piece of cardboard.* The stairway to the pool in cordoned off and out of use. * The room we have has no bedside lights, no soft furnishings, no wall art. It has no rugs on the floor. It looks and is unfinished. There is one single old wooden chair to sit on. No sofa, etc* Cheap thin towels* what appears to be mould around the window sills as well as in the bathroom * air con unit and fridge old and yellowed* no complimentary drinks or snacks

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• User:remydlc

  Trip type: Family

  A Perfect Stay at Hotel Continental Inn (Foz do Iguaçu) - Get 4-Star Quality for 3-Star Price!

  27 Jun 2025

  Hotel Continental Inn: A 4-Star Gem and the Best of Iguaçu!Our stay at Hotel Continental Inn in Foz do Iguaçu was absolutely outstanding, truly making our trip despite an unexpected flight cancellation. From the second we arrived, the staff's genuine warmth shone through. Thiago greeted us right out of the taxi, and Gladys at reception ensured a smooth and friendly check-in. Every single team member was incredibly helpful and kind; Girardo, in particular, took exceptional care of us during dinner, making each meal a pleasure.Beyond the fantastic service, the value here is unbeatable. This is a 4-star hotel offering quality that rivals prices of 3-star hotels on the Argentine side of Iguaçu – it’s an incredible deal! The food and drinks were excellent and very reasonably priced. Our room was spotless, and we loved the hotel's commitment to being eco-friendly.For anyone visiting the magnificent Iguaçu Falls, here’s our top tip: choose the Brazilian side! It's a significantly superior experience compared to the Argentine side; we'd recommend Brazil 100/100 times. The Hotel Continental Inn truly made our stay better, leaving us with a wonderfully positive impression even when our travel plans went awry. A huge thank you to Thiago, Girardo, Gladys, and the entire team for your exceptional hospitality!

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