The restaurant buffet for dinner and breakfast was exceptional. The choices were extensive and the quality of the food outstanding. Large room was spotless. The panoramic view of the river was stunning. Front desk personnel were very attentive.
Wyndham Golden Foz Suítes, Gerente geral at Wyndham Golden Foz Suites, responded to this review
Dear Pamela,Thank you so much for your wonderful review and for sharing your experience with us.We are delighted to know that you enjoyed our dinner and breakfast buffet, as well as the variety and quality of our cuisine. It is also very rewarding to hear your compliments about the cleanliness of the room, the stunning panoramic river view, and the attentive service provided by our front desk team.Your kind words truly motivate us to continue delivering memorable experiences to all our guests.We hope to welcome you back soon to Wyndham Golden Foz Suítes for another outstanding stay!
User:rachelfawke
Trip type: Couples
Poor
15 Apr 2026
Liked · The room was very spacious and had an amazing view (we were floor 21) of the river and Paraguay. Nice variety for breakfast, although would be helpful for this to open a little earlier with everyone going on early starting trips!Disliked · We were charged more than booking.com had advised (the extra was more significant to be due to exchange rates). The air con was leaking onto the bed and pillows were soaking. The hair dryer did not work (despite reporting this and the member of staff helping on the morning by letting me use one in another room) this was never fixed. We've stayed in many hotels during our travels in south America and the bed was the worst of the bunch by a mile. The pillows are pointless, so flimsy and bed rock hard that we both had bad backs the next day. There is a fridge in the room that sounds like its about to blow up too. No plugs near any mirrors. Location wasn't great either, no local shops or restaurants near enough that it felt safe to walk to. Despite the room feeling great when first entering with the view and so much space, we were very disappointed.
Wyndham Golden Foz Suítes, Gerente geral at Wyndham Golden Foz Suites, responded to this review
Dear Rachel, thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We are sorry to hear about the issues with the AC, the hairdryer, and the discomfort of the bed. This is not the standard of service we strive to provide. We have already shared your comments with our maintenance and housekeeping teams to ensure these issues are fixed immediately. Regarding the charges, we would like to investigate this further with our finance department. Please feel free to contact us directly so we can clarify any misunderstandings. We hope to have a second chance to provide you with a much better experience in the future. Best regards, Wyndham Golden Foz Team.
User:roboto108
Trip type:
Disappointed experience
18 Feb 2026
Check in time too long. We were looking for a nearby shop to buy electrical adapter. Front desk and guest service staffs were not helpful and not willing to help. A concierge staff helped and show us the way.
Wyndham Golden Foz Suítes, Gerente geral at Wyndham Golden Foz Suites, responded to this review
Dear roboto108,Thank you for sharing your feedback about your recent stay at Wyndham Golden Foz Suítes.We sincerely regret to hear about your disappointment, especially regarding the check-in time and the service experience at the front desk. This is certainly not the level of hospitality we strive to deliver. Please accept our apologies for any inconvenience caused.At the same time, we are glad to know that one of our concierge team members was able to assist you and guide you properly. We will review your comments carefully with our reception and guest services teams to ensure we improve our responsiveness and willingness to assist guests in every situation.Your feedback is extremely valuable to us, and we truly hope to have another opportunity to welcome you back and provide the seamless experience you deserve.
User:YOUSEF E
Trip type: Couples
Best check in I had in South America so far
12 Feb 2026
The front desk receptionist Mr. Wesley was very helpful and speaks English fluently, which made our conversation very pleasant.He made us feel like home with his understanding and warm welcome.
Wyndham Golden Foz Suítes, Gerente geral at Wyndham Golden Foz Suites, responded to this review
Hello Yousef 😊Thank you very much for sharing your wonderful feedback about your stay at Wyndham Foz do Iguaçu.We are truly honored to hear that this was the best check-in experience you’ve had in South America so far. Your kind words about Wesley mean a great deal to us. We are very proud of our team, and it’s fantastic to know that his fluency in English, warm welcome, and attentive service made you feel at home from the very beginning.We will be sure to share your compliments with him — it will certainly make his day!We hope to welcome you back again soon for another exceptional stay. 💙
User:Natalie B
Trip type: Friends getaway
Taiona - the rudest , most racist and arrogant hotel receptionist.
09 Sept 2025
Taiona is the rudest , most racist and stupid hotel receptionist I’ve ever seen. Hotel is pleasant. Rooms are ok. Philip & Eder are great guys. No water in the rooms however.
Wyndham Golden Suítes, General Manager at Wyndham Golden Foz Suites, responded to this review
Dear Natali,We cannot find your reservation in our system. Could you please let us know the dates of your stay and the channel through which you made your reservation?Thank you in advance.